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Press Releases from Portrait Software (15 total)

Portrait Software Awards T-Mobile Austria ‘Uplift Award’, Recognizing Outsta …

T-Mobile Reduces Churn and Marketing Volumes Simultaneously with Portrait Uplift Optimizer Loyalty World Conference and Exhibition; London – November 16, 2010 - Portrait Software, a leading provider of customer interaction optimization software and now a part of Pitney Bowes Business Insight (PBBI), today presented Christian Reder, Marketing Analyst at T-Mobile Austria GmbH, with the Portrait Software 2010 “Uplift Award” at the Loyalty World Conference. The Uplift Award honors companies which have

Call Centers Becoming Profit Centers, According to Portrait Software Research

Stronger integration of customer data, online customer service and company brand values seen as critical for turning large B2C call centers into revenue generators Boston, October 19, 2010 – Large business-to-consumer (B2C) organizations are shifting the focus of their call centers to become revenue generators rather than simply answering customer queries or executing transaction requests, according to research findings unveiled today by Portrait Software, a leading provider of customer interaction

RACQ revitalizes member interaction platform with Portrait Software

Software to deliver cost savings of over a$6 million Henley-on-Thames, 7 October 2010 - Portrait Software, a leading provider of customer interaction optimization software and now a part of Pitney Bowes Business Insight (PBBI), today announced that The Royal Automobile Club of Queensland Australia (RACQ) has chosen it as the technology platform for RACQ’s Member Relationship Management (MRM) Program. According to RACQ, the technology refresh and resultant efficiency improvements are

Portrait Software to Reveal how Incremental CRM Technology improves Up sell, Cro …

Henley-on-Thames, UK – July 26, 2010 - Portrait Software, a leading provider of customer interaction optimization software and now a part of Pitney Bowes Business Insight (PBBI), will showcase how intelligent analytic solutions can enhance existing customer interaction strategies at the upcoming CRM Evolution 2010 Conference and Expo. The event will take place August 2-4, 2010 at the New York Marriot Hotel in New York City. Leading Portrait’s presence

Call me, the Danish Mobile Communications Company, Selects Portrait Software to …

Boston, MA – 20 July, 2010 - Portrait Software, a leading provider of customer interaction optimization software and now a part of Pitney Bowes Business Insight (PBBI), today announces that the Danish mobile communications company, Call me, has selected Portrait Campaign Manager (PCM)* to improve return on investment from email-driven campaigns. Call me has been using PCM for all email-driven campaigns since the start of May and plans to deploy PCM

Portrait Software Announces Final Results for Year Ended 31 March 2010

Boston, MA, 10th June 2010 - Portrait Software, a leading provider of customer interaction optimization software, today announces its final results for the year ended 31st March 2010, which show a substantial increase in sales and profits. Licence sales were a major contributor to this growth, with the company closing more than twice as many licence deals compared to the previous year, leading to an increase in licence revenue of 87%.

Portrait Software Year End Trading Update

Henley-on-Thames, 20 April 2010, Portrait Software, a leading provider of Customer Interaction Optimization software, is pleased to announce an update on trading for the year ended 31 March 2010. Highlights • Revenue and profits expected to be ahead of market expectations • Licence revenue increased 86% year on year • Total revenue increased 10% to nearly £16 million • Strong start to the new financial year, including a multi-million pound contract win Portrait has enjoyed another successful half

Research Shows Best-in-Class Organizations use Predictive Analytics to Increase …

Henley on Thames, 23 March, 2010 - Portrait Software, a leading provider of customer interaction software, has underwritten a research report that demonstrates how best-in-class companies gain improvements in customer retention and operating profits. By using predictive analytics companies can move closer to predicting the future behavior of customers to increase sales revenue, provide more accurate profit forecasting and yield higher customer retention rates - which is 93% for Best-in-Class

Portrait and Orbis Global Partner to Deliver End-to-End Marketing

Boston, MA, 16 March 2010, Portrait Software , a leading provider of customer interaction software, today announces its global partnership with Orbis Global, a leader in Marketing Resource Management (MRM) software, to deliver combined, streamlined marketing process management with analytically driven customer interaction capability. The Portrait customer interaction suite, which embeds customer insight into multi-channel customer interaction to deliver higher customer response rates, integrates with Orbis Global’s marketing suite, which improves

PORTRAIT SOFTWARE UNVEILS PORTRAIT DIALOGUE 5

Boston, MA - February 25, 2010 – Portrait Software, a leading provider of customer interaction software, today announced the early availability of Portrait Dialogue 5. Formerly known as Portrait Campaign Manager, the significantly enhanced solution converts disparate campaigns and customer interactions into an engaging two-way dialogue to improve customer retention, reduce customer opt-out, and increase lifetime value. Portrait Dialogue 5 will help marketing and CRM departments improve the

AAA AUTO CLUB SOUTH EXTENDS ADOPTION OF PORTRAIT CUSTOMER ANALYTICS FOLLOWING SU …

Boston, MA, 10 February, 2010 - Portrait Software, a leading provider of insight-driven customer interaction software, announces that AAA Auto Club South has expanded the number of users for Portrait Customer Analytics (PCA) following a successful live implementation last year. AAA Auto Club South, which provides its members with travel, insurance, financial and automotive-related services, as well as member-exclusive savings, uses Portrait’s marketing analytics and predictive modeling primarily for

Portrait Software Named a Leader in Predictive Analytics and Data Mining Solutio …

Boston, MA, February 5, 2010 – Portrait Software, a leading provider of insight-driven customer interaction software, today announced that Forrester Research, Inc., a leading independent research firm, has named Portrait a ‘Leader’ in their inaugural Forrester™ Wave: Predictive Analytics And Data Mining Solutions, Q1 2010 research report. Forrester evaluated the top nine predictive analytics and data mining (PA/DM) solution vendors across 53 criteria, segmenting them into the three categories including current

Aeldre Sagen Chooses Portrait Campaign Manager to drive its membership and loyal …

Boston, MA, 3rd February, 2010 – Portrait Software, a leading provider of insight-driven customer interaction software, announces that Aeldre Sagen has selected Portrait Campaign Manager (PCM) to automate its membership and loyalty program, supporting over 550,000 members. Aeldre Sagen joins over 10 Danish organisations that now use PCM including 3Denmark, EDS, Médecins Sans Frontières and Ektra Bladet, the largest newspaper publisher in Denmark. Portrait was chosen in a competitive

Learn How Best-in-Class Organizations use Analytics to Drive Relevant Customer I …

Boston, MA, 27 January 2010 - Portrait Software, a leading provider of insight-driven customer interaction software, today opened registration for an upcoming webinar that will demonstrate how best-in-class companies gain performance improvements in their customer-centric marketing capabilities. By using customer analytics companies will be able to move closer to realizing the vision of offer optimization to achieve revenue growth, maximize opt-in responses and retain customers. In conjunction with the Aberdeen

Learn how to Increase Sales and Customer Retention using Inbound Marketing

Boston, MA, 14 January 2010 - Portrait Software, a leading provider of insight-driven customer interaction software, today opened registration for an upcoming webinar that will demonstrate how a leading investment bank utilized trigger marketing to optimize inbound interactions within their central call center. By leveraging predictive analytics to arbitrate the “best next-action” in real-time, sales of new products through cross sell have more than doubled, and results in retaining at-risk

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