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Press Releases from Swiss么tel Hotels & Resorts (78 total)

New Opening: Swiss么tel Dresden Am Schloss

Business and leisure travellers alike from all around the world can look forward to the soon-to-be-opened Swiss么tel Dresden Am Schloss. On the 1st of April 2012, Swiss么tel Hotels & Resorts opens its fourth hotel in Germany, offering Swiss hospitality in a modern atmosphere as well as first class quality combined with personal service, in the very centre of Saxony鈥檚 capital. Situated opposite the Residence Castle and boasting 214 Swiss Advantage

Record-breaking 2,100 Stair Racers Conquer 73 Storeys & 1,336 Steps At The Swiss 鈥

Over 2,100 stair racers climbed Asia鈥檚 most gruelling and pioneer vertical race 鈥 The Swiss么tel Vertical Marathon today, with German firefighter - Matthias Jahn winning the Men鈥檚 Open category in an outstanding 7 minutes and 16 seconds and Singapore permanent resident and 3-time Empire State Building Run Up champion Suzanne Walsham from Sydney, Australia clinching the Women鈥檚 Open crown in 8 minutes and 23 seconds. Soaring to a height of 226

Swiss么tel Hotels & Resorts Signs Contract For Hotel In The Russian Year-Round M 鈥

Swiss么tel Hotels & Resorts is to add another Russian hotel to its portfolio: the international hotel chain has signed a management contract for a hotel in the Russian year-round mountain resort Gorky-Gorod, in the city of Sochi. The deluxe hotel will be part of the Krasnaya Polyana winter sports area, which is due to be completed in time for the 2014 Winter Olympics. By then, 59 ski lifts should be

Swissotel Hotels & Resorts and Fairmont Hotels & Resorts Announces Expanded Role 鈥

SINGAPORE, June 2011 鈥 Swiss么tel Hotels & Resorts and Fairmont Hotels & Resorts are pleased to announce the promotion of Aiden McAuley to Managing Director of both Swiss么tel The Stamford and Fairmont Singapore. Previously, he held the dual roles of Regional Vice President, Asia Pacific, for Swiss么tel Hotels & Resorts and General Manager of Swiss么tel the Stamford. As Managing Director of Swiss么tel The Stamford and Fairmont Singapore, Aiden will work closely

Meeting Bookings made easy with the new Swiss么tel Hotels & Resorts Meeting Webs 鈥

Z脺RICH, February 2011 鈥 Event and conference planners and meeting organisers will be pleased to learn that Swiss么tel Hotels & Resorts has launched a new meeting website at which is designed to be easy to navigate and offer a time-saving booking process. Whether it is a small meeting with just a few participants or a large conference attended by 1000 delegates that is being planned,

Swiss么tel Living: New Residence concept unveiled at Swiss么tel The Bosphorus, I 鈥

Z脺RICH, January 2011 鈥 The first Swiss么tel Living, a new, exclusive residence concept by Swiss么tel Hotels & Resorts, was recently unveiled at Swiss么tel The Bosphorus, Istanbul. Sixty-three elegant apartments in a range of sizes, from studios to 1 鈥 3 bedrooms, offer the ultimate in style and luxury, and allow guests to enjoy the full range of hotel services within the comfort of their own four walls. More Swiss么tel Living

Swiss么tel at Home: Online Shop launched

ZURICH, January 2011 鈥 Swiss么tel Hotels & Resorts has started the new year by launching its own online shop, 鈥淪wiss么tel at home鈥. High-quality products can be conveniently ordered online at, which features a wide selection of ideal gifts for anyone who appreciates exquisite items partly made in Switzerland. As guests very often spot items they love at the hotels, such as pillows in the rooms, and would like to

Winter Saver: Save 20% with Swiss么tel Hotels & Resorts

ZURICH, November 2010 鈥 Swiss么tel Hotels & Resorts is reintroducing the Winter Savers concept so that guests can make the most of this winter. From now on until the 15th February 2011 guests benefit from 20% off on the best available rate for bookings of at least 2 nights. Room bookings through, via travel agency or directly to the hotel lead to attractive savings everywhere from Osaka to Lima, from

Swiss么tel Hotels & Resorts scoop numerous awards worldwide, including Best Busi 鈥

ZURICH, October 2010 鈥 Receiving the distinction 鈥淎sia鈥檚 Leading Business Hotel Brand鈥 at the World Travel Awards was the crowning moment for Swiss么tel Hotels & Resorts following a flurry of awards over the last few weeks. The international hotel chain of Swiss origin has been honoured around the globe with a raft of prestigious awards, including no less than seven World Travel Awards. Consistent, unparalleled quality of service year after

Swiss么tel The Stamford Wins Coveted Industry Awards At The 21st TTG Travel Awar 鈥

Singapore, 12 October 2010 -- Swiss么tel The Stamford, Singapore, garnered a string of prestigious international awards last week - Asia Pacific鈥檚 鈥淏est Business Hotel鈥 in the BT-MICE Awards Category of the 21st TTG Travel Awards 2010, its second consecutive win, as well as the Luxury Hotel & Conference Centre (Global Winner) award and Overall Winner in the World Luxury Hotel Awards 2010. The glittering awards ceremonies were held on 7

Estonia鈥檚 Leading Hotel: Prestigious World Travel Award for Swiss么tel Tallinn

ZURICH, 4th October 2010 鈥 Swiss么tel Tallinn is proud to announce the receipt of the prestigious award of the World Travel Association (WTA) as it was singled out this year as 鈥淓stonia鈥檚 Leading Hotel鈥. The award ceremony was held in the city of Antalya in Turkey beginning of October. The World Travel Awards European regional ceremony united senior management and decision makers of Europe鈥檚 travel and tourism industry to celebrate

Swiss么tel Hotels & Resorts continues expansion in India with two new deluxe hot 鈥

ZURICH, July 2010 鈥 After the opening of Swiss么tel Hotels & Resorts鈥 first hotel in India, Swiss么tel Kolkata, in July, the Swiss-based international hotel chain has now signed management contracts for two more hotels in India, the Swiss么tel Gurgaon and the Swiss么tel Whitefield, Bangalore. For both hotels, Swiss么tel has partnered with different investee companies of The Xander Group Inc., the leading international private equity firm. Swiss么tel Gurgaon, National Capital

Swiss么tel Hotels & Resorts continues expansion into Eastern Europe: New deluxe 鈥

ZURICH, June 2010 鈥 The Swiss么tel Hotels & Resorts portfolio continues to grow: a new deluxe hotel is currently under construction in the Ukrainian capital of Kyiv and is scheduled to open in mid 2012. A management agreement was recently signed between Swiss么tel Hotels & Resorts and the KDD Group, one of the leading property and investment companies in the Ukraine. The future Swiss么tel Kyiv will form part of the 鈥淪ky

Kids Room at Swiss么tel Hotels & Resorts: Makes travelling with children and tee 鈥

ZURICH, June 2010 鈥 To make travelling with children easier for parents, Swiss么tel Hotels & Resorts have expanded their Kids Room idea: the international hotel chain now tailors the rooms to three different age groups, allowing them to satisfy the needs of babies, small children and teenagers even more effectively. The service ranges from cuddly toys and children's menus to Nintendo Wiis and iPod docking stations. For guests under 5, the

Convene in style: New Convention centre at Swiss么tel Krasnye Holmy, Moscow

MOSCOW, May 2010 鈥 Business travelers and conference participants can now convene in style at the new conference centre of the five-star Swiss么tel Krasnye Holmy. Moscow鈥檚 landmark hotel is located in one of the business and most upscale areas of the Russian capital. The new convention centre is one of the most modern in the region and complements the hotel鈥檚 seven multi-functional meeting rooms and two banquet halls. The deluxe contemporary

Jaan par Andr茅 makes international history with its debut as No.39 on the San P 鈥

SINGAPORE, April 2010 鈥 Scaling the heights of international restaurant accolades, French nouvelle establishment Jaan par Andr茅 has set a historic record for Singapore with its debut at No. 39 amongst the top restaurants in the renowned San Pellegrino World's 50 Best Restaurants List 2010 鈥 the highest debut ever for a Singapore restaurant. This is undoubtedly an extraordinary achievement for Jaan par Andr茅 which is part of Equinox Complex

The World鈥檚 Finest Clubs: Swiss么tel offers access to the most exlusive clubs 鈥

ZURICH, April 2010 鈥 Guests taking advantage of Swiss么tel Hotels & Resorts Finest Clubs Package can now gain admission to top clubs. The first hotels in the international hotel chain to offer this exclusive package are Swiss么tel Berlin, Swiss么tel The Bosphorus in Istanbul and Swiss么tel Grand Shanghai; other hotels are to follow shortly. The package was created especially for guests who enjoy clubbing and who seek entertainment in the

30% off Room Rates to mark the 30th Anniversary of Swiss么tel Hotels& Resorts

ZURICH, April 2010 鈥 To mark the 30th anniversary of Swiss么tel Hotels & Resorts, guests who have stayed at one of the hotels in the international hotel chain before are getting a special thank-you: bookings made at least 30 days in advance qualify for a 30% discount on the best overnight rate available at Swiss么tel Hotels & Resorts. The hotel chain with Swiss roots was founded in 1980, which is

Back from Istanbul to Geneva: Stefan Winistoerfer named General Manager of Swiss 鈥

ZURICH, March 2010 鈥 The Swiss么tel M茅tropole Geneva is now being run by a new General Manager, Swiss born Stefan Winistoerfer. Winistoerfer is no stranger to the luxury hotel on Lake Geneva, having already worked in various different positions there. Stefan Winistoerfer brings more than 12 years of experience at Swiss么tel Hotels & Resorts, especially in the Food & Beverage sector, to his new position. He began his

New look for Swiss么tel M茅tropole Geneva

GENEVA, January 2010 鈥 Swiss么tel M茅tropole Geneva unveils the new decor of its Royal suite as well as its Deluxe suites and conference room. The Swiss么tel M茅tropole in Geneva just completed a new phase of its renovation program including its large suites and conference rooms. Following the successful renovation of its Grand Quai restaurant last year, the hotel chose local designer Fiona Pont to renovate the accommodations and conference space. The style

Swiss么tel Hotels & Resorts mark their 30th anniversary - a success story

Zurich, January 2010 鈥 Swiss么tel Hotels & Resorts have every reason to celebrate the new year: this is the year the Swiss hotel chain turns 30. The venture which started out in 1980 with just a few hotels has now blossomed into a distinguished, internationally renowned hotel chain with deluxe hotels in 17 countries across five continents. The company鈥檚 eventful history began with its founding, all those years ago, by

J枚rg Krauss, new General Manager at Swiss么tel Dusseldorf/ Neuss

ZURICH, Januar 2010 鈥 J枚rg Krauss is the new General Manager at Swiss么tel D眉sseldorf / Neuss. He follows in the footsteps of Ronald Nilsson, who has started to act as General Manager of the first Swiss么tel in India. J. Krauss comes from the NH Hotel Group, where the 40-year-old was previously the Regional Director for three NH hotels in the Heidelberg region. As the son of a hotelier couple, Krauss

The London Valentine鈥檚 Fairytale with romantic dinner at the Lalique flagship 鈥

LONDON, December 2009 鈥 Swiss么tel The Howard, London has announced their rooms arrangement for an exceptional Valentine鈥檚 weekend in February 2010. 鈥淭he London Valentine鈥檚 Fairytale鈥 offers love-struck couples a dinner experience inside the Lalique boutique in central London together with an overnight accommodation in the hotel鈥檚 Grand Room with a private panorama terrace overlooking the River Thames. The evening will begin at the five star Thames side hotel,

Amazing Christmas Market Tallinn - Relaxing Time at the Swiss么tel Tallinn/ Esto 鈥

Z眉rich, 6th of November 2009 鈥 The picturesque Town Hall Square of the medieval city of Tallinn is once more hosting the annual Christmas Market with its 64 wooden stalls. During the 40 day period from 29th November until 7th January 2010, visitors may stroll through this amazing festive scene with colourful lights and at the same time enjoy true Swiss hospitality during their stay at the Swiss么tel Tallinn. Felt hats,

Swiss么tel Hotels & Resorts provides customers with mobile for on-the-go service

ZURICH, November 2009 鈥 Guests can now book and manage reservations worldwide for any Swiss么tel Hotel via mobile phones as the company鈥檚 mobile Web site was launched today. The Swiss么tel mobile site is automatically redirected on any Web-enabled mobile device from Swiss么tel鈥檚 homepage, Swiss么tel鈥檚 mobile site features the following and more capabilities, available to all guests: 鈥 Find and book a hotel by location 鈥 View and book Swiss么tel promotions 鈥 View or

Swiss么tel Krasnye Holmy becomes Russia鈥檚 Leading Hotel

Moscow, 28th October 2009 鈥 Swiss么tel Krasnye Holmy is proud to announce the receipt of the award of the World Travel Association (WTA), one of the world鈥檚 comprehensive travel trade polls. For the third year in a row the hotel was voted 鈥淩ussia鈥檚 Leading Hotel鈥 and the trophy was accepted by Jan Chovanec, General Manager and Tamara Afonina, PR & Communications Manager. The World Travel Awards European regional ceremony took

Swiss么tel Sydney Voted Best in Australia, New Zealand and Pacific Islands

SYDNEY, October 2009 鈥 After 52,000 votes and 2,800 nominations, Swiss么tel Sydney has been awarded the HotelClub Awards premier accolade of Top 3 Hotels in Australia, New Zealand and Pacific Islands at the 4th HotelClub Hotel Awards ceremony held recently in Sydney. Swiss么tel Sydney also walked away with the Best Hotel in New South Wales and Best Hotel in Oceania award, truly deserving the title of 鈥榦ne of the most

Swiss么tel The Stamford, Singapore Emerged Victorious at the Hospitality Asia Pl 鈥

SINGAPORE, October 2009 - Swiss么tel The Stamford, Singapore emerged victorious at the Hospitality Asia Platinum Awards (HAPA) 2009-2011 (Singapore series), sweeping a collection of awards including HAPA Best Business Hotel, HAPA Best Housekeeping Team, HAPA Restaurant of the Year (Jaan par Andr茅), HAPA Best Wine Experience Restaurant (Jaan par Andr茅) and HAPA Best Western Cuisine Chef (Chef Andr茅 Chiang). Swiss么tel The Stamford鈥檚 HAPA Best Business Hotel award comes as a double

Swiss么tel Hotels & Resorts to open its first hotel in the Middle East: Swiss么t 鈥

ZURICH, 27th October 2009 鈥 Construction is under way on Swiss么tel Hotels & Resorts鈥 first hotel in the Middle East: Swiss么tel Makkah in Saudi Arabia. The international hotel chain expects the hotel to open in January 2011. The new Swiss么tel Makkah is going to have 1571 guest rooms, including 88 suites, spread over 53 floors, with half of all the rooms and suites enjoying a view of the Holy Mosque. The

Wine Spectator鈥檚 鈥淏est of Award of Excellence鈥 for Sh鈥檜n at Swiss么tel N 鈥

OSAKA, October 2009 鈥 Barely two years since its opening in January last year, Swiss么tel Nankai Osaka鈥檚 Sh'un Kushiage and Wine has made it to the Wine Spectator's Restaurant Wine List Awards for two consecutive years. In 2008, its first year of operations, Sh鈥檜n received the Wine Spectator鈥檚 Award of Excellence and in 2009, it raises the bar by clinching the Best of Award of Excellence 鈥 an even more

Swiss么tel The Stamford Wins Asia Pacific鈥檚 Best Business Hotel Award At 20th 鈥

SINGAPORE, October 2009 鈥 Swiss么tel The Stamford, Singapore, the lion city鈥檚 towering icon of hospitality, soared to even greater heights as it was unanimously voted by readers of TTG Asia, TTG China, TTGmice and TTG-BTmice China as Asia Pacific鈥檚 Best Business Hotel, BT-MICE Awards category, at the prestigious 20th TTG Travel Awards 2009. Swiss么tel The Stamford joins an elite company of individuals and organisations who were honoured at the

New General Managers at Swiss么tel Amsterdam, The Netherlands and Swiss么tel Tal 鈥

ZURICH, October 2009 鈥 New General Managers have been appointed with immediate effect at both the Swiss么tel Tallinn and the Swiss么tel Amsterdam. Bart Westerhout, previously General Manager at the Swiss么tel Amsterdam, is moving to Tallinn and Harold Kluit, until recently the Director of Revenue & Marketing at the Swiss么tel Amsterdam, will be taking up the position of General Manager there. Bart Westerhout, General Manager, Swiss么tel Tallinn, Estonia After two and a half

Swiss么tel Hotels & Resorts comes to Kolkata-India

ZURICH, 15th September 2009 鈥 For the first time, the international hotel chain Swiss么tel Hotels & Resorts is to open a Swiss么tel in India. A management contract has just been signed between Bengal Ambuja Housing Development Limited Pvt. Ltd., one of the most reputed promoters in India, for a Swiss么tel in Kolkata, which is due to open in the fourth quarter of 2009. The new deluxe hotel will be

TLSee 鈥 Afternoon Tea with a difference at Swiss么tel The Howard, London

London, September 2009 鈥 Big Ben, the Crown Jewels, the London Underground, black cabs, St. Paul鈥檚 Cathedral and the London Eye will give London visitors not only something to feast their eyes on, but also something on which to feast their appetite. TLSee (Tea, London and Sightseeing), the new afternoon tea concept at Swiss么tel The Howard, London, treats guests to edible versions of the famous sights of the city on

Executive Appointments at Swiss么tel Hotels & Resorts Asia Pacific

SINGAPORE, August 2009 鈥 Swiss么tel Hotels & Resorts is pleased to announce the following executive appointments in Asia Pacific with immediate effect: Torsten Pinter, as General Manager of Swiss么tel Nai Lert Park, Bangkok and Jackson Wong, as General Manager of Swiss么tel Foshan, Guangdong. Torsten Pinter, General Manager, Swiss么tel Nai Lert Park, Bangkok Prior to his Bangkok appointment, Torsten was General Manager at Swiss么tel Foshan which opened in May 2008 to

Swiss么tel Nai Lert Park - An oasis of tranquility in the heart of Bangkok

BANGKOK, July 2009 鈥 Swiss么tel Nai Lert Park Bangkok, located in the heart of the Thai metropolis, is an exclusive, top-class hotel serving business travellers and tourists. The hotel, which only last year was named as 鈥淭hailand鈥檚 Leading Business Hotel" at the World Travel Awards in Asia, nestles amid eight acres of beautiful tropical gardens and is therefore the ideal place for a peaceful, relaxed stay in the centre of

Swiss Design and Craftsmanship for Doormen at Swiss么tel Hotels & Resorts

ZURICH, July 2009 鈥 The doormen at Swiss么tel Hotels & Resorts are to have an eye-catching new uniform: the prominent Swiss fashion designer Ida Gut has created an original doormen鈥檚 uniform for the international hotel chain, which reflects the company鈥檚 Swiss roots and quality ethos. 鈥淒oormen are a hotel鈥檚 calling card and the first person the guest comes into contact with鈥, says Lilian Roten, Vice President Operations, Swiss么tel Hotels & Resorts.

Swiss么tel Hotels & Resorts Selected for Expedia庐 Insiders鈥 Select鈩 2009

ZURICH, July 2009 鈥 Swiss么tel Hotels & Resorts joins the ranks of Expedia庐 Insiders鈥 Select鈩 2009 with six properties having been selected by Expedia庐 customers and industry experts to join this celebrated list of favourite hotels around the world. For Expedia Insiders鈥 Select鈩 2009, the Swiss hospitality pioneer is represented by Swiss么tel Krasnye Holmy, Moscow, Swiss么tel Talinn, Estonia and Swiss么tel Bremen, Germany in Europe whilst Swiss么tel Merchant Court, Singapore,


ZURICH, July 2009 鈥 The new partnership between Lufthansa Miles & More JetFriends and Swiss么tel Hotels & Resorts is designed with little guests in mind. JetFriends is the international airline鈥檚 Miles & More programme for children and young people, which enables young flyers to collect air miles as well as adults. And now Swiss么tel Hotels & Resorts is also offering bonus miles when you book a room at one of


ZURICH, June 2009 鈥 Attractive conference rates are available from June 2009 at all Swiss么tel Hotels & Resorts: The international hotel chain is offering a 20 percent rate reduction on the best available daily delegate rate for all meeting and conference participants. Customised meetings and conferences are in good hands at Swiss么tel Hotels & Resorts. From small seminars to international congresses with several hundred delegates, the service offered is always


GENEVA, June 2009 鈥 Swiss First and Swiss Business class travelers on Swiss International Airlines flights will soon enjoy culinary excellence from the cuisine of Restaurant H么tel du Parc des Eaux-Vives. From the beginning of September until end of November 2009 the renowned catering program 鈥淪wiss Taste of Switzerland鈥 brings guests exquisite dishes from the culinary temple in Geneva, which is managed by Swiss么tel Hotels & Resorts. The Restaurant

Summer Savers: Summer Sale Prices At Swiss么tel Hotels & Resorts

SINGAPORE, June 2009 鈥 Swiss么tel Hotels & Resorts is reintroducing the Summer Savers concept for guests to make the most of this summer. Room bookings through lead to attractive savings around the world from Osaka to Lima, Sydney to Chicago and Amsterdam to Moscow. Summer Savers offer a 15% saving from the best available rate on the exciting range of business and vacation spots of this international hotel chain. Guests


SINGAPORE, 17 June 2009 鈥 Mr. Torsten Pinter, General Manager of the five-star Swiss么tel Foshan has been awarded the Golden Five-Star Badge for Best Foreign General Manager at the 60 Splendour Years of China Hotel Industry Awards Presentation Ceremony. The awards ceremony, attended by over 1,000 representatives from the hospitality and tourism industry, was held as part of the 2009 Annual Meeting of China Hotel Industry and 9th China Hotel


ZURICH, June 2009 鈥 Swiss么tel Hotels & Resorts is reintroducing the Summer Savers concept so that guests can make the most of this summer. Room bookings through lead to attractive savings everywhere from Osaka to Lima, from Sydney to Chicago and from Amsterdam to Moscow. Summer Savers offer a 15% discount off the best available rate on the exciting range of business and vacation spots of the international hotel chain.

Meetings at its Best: New Convention Centre at Swiss么tel Chicago

CHICAGO, June 2009 鈥 Renowned for its architecture and location, the AAA Four-Diamond Swiss么tel Chicago has opened it鈥檚 new meeting and convention centre. $47 million were invested into this expansion plan comprised of over 38鈥000 square feet of function space including a state-of-the-art 14鈥000 square feet ballroom. 鈥淭his expansion essentially changes the entire dynamic of the hotel by doubling the amount of function space, allowing the property to compete for extensive

A True "Legend" at the Helm of Swissotel Sydney

SINGAPORE, 5 June 2009 鈥 Pierre U. Stacher, General Manager of Swiss么tel Sydney, has been honoured with the prestigious Australian 鈥楴ational Tourism Legend鈥 award at the 2009 Tourism Training Australia National Conference. The awards, hosted by Tourism Training Australia, were presented at a lavish gala dinner. Pierre U. Stacher joins an elite group of highly respected tourism and hospitality professionals who have been recognised for their strong leadership and valuable


Z脺RICH, May 2009 鈥 After a six-month winter break, Swiss么tel G枚cek Marina & Resort has opened its doors again for the summer 2009 season. The picturesque fishing village of G枚cek, located right on the Turkish Mediterranean coast, has long been recommended by those in the know as a perfect place to spend an undisturbed holiday away from the masses. The hotel overlooking the bay, which is excellent for sailing,


Zurich, May 2009 鈥 As part of its corporate development, which is geared towards sustainability, Swiss么tel Hotels & Resorts decided to set up an integrated Management System conforming to internationally recognised standards. It has now succeeded in reaching its first milestone, with Hubert Rizzi, Chief Auditor at the Swiss Association for Quality and Management Systems (SQS) handing over the official ISO certificate for Swiss么tel Management GmbH to Meinhard Huck, President

Art Directors Club Award for Swiss papercuts - A new design theme for Swiss么tel 鈥

Z眉rich, May 2009 鈥 The modern, contemporary design that characterises the international hotel chain Swiss么tel Hotels & Resorts will from now on include a traditionally Swiss element: lobbies, guest rooms and other areas will feature a 鈥淲heel of Life鈥 in the form of a papercut silhouette bearing images from Switzerland. This further reminder of Swiss么tel Hotels & Resorts鈥 origins features as a common theme throughout the deluxe hotels, which are


ZURICH, 1st of April 2009 鈥 To optimize the guest experience and improve loyalty and profitability, Swiss么tel Hotels & Resorts has chosen Market Metrix鈥檚 real-time satisfaction survey system. California based Market Metrix, LLC, is the leading provider of feedback and performance tools for the hospitality industry. Customer MetrixTM is helping Swiss么tel to deepen customer engagement and loyalty in the tough economy. By surveying guests about their complete experience - including lodging,

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