Swissôtel Hotels & Resorts provides customers with mobile for on-the-go service
Swissôtel’s mobile site features the following and more capabilities, available to all guests:
• Find and book a hotel by location
• View and book Swissôtel promotions
• View or cancel a reservation
• English and German support
“We are very excited to introduce our guests to the mobile version of our website. Increased accessibility will allow us to reach a broader client base and will grant our guests the convenience of accessing the website anywhere, both at home and on the road, which has become essential in today's increasingly mobile lifestyle" said Barbara Pezzi, Director of Webmarketing & Ecommerce.
The Swissôtel mobile site is powered by Usablenet, a mobile partner for leading brands including American Airlines, Amtrak, Sears, Nissan and Pfizer. Usablenet’s fully managed service leverages the features and functionality of a company’s existing Web site and extends it to all mobile devices worldwide in less than six weeks, requiring no client IT or Web design resources.
“Swissôtel is a strong luxury brand that turned to mobile as a way to extend their exceptional customer service efforts,” said Nick Taylor, President of Usablenet. “Usablenet lets brands like Swissôtel easily create fully functional mobile sites that finally enable their customers to stay connected anytime, anywhere from their mobile device.”
Usablenet’s unique mobile Web platform provides leading brands with a new channel to extend marketing, commerce and client service efforts to their customers. It offers companies a fully managed service called Usablenet Mobile that translates all existing Web site functionality to a full-featured mobile interface. The solution requires no IT or Web resources on the client side, works on all Web-enabled mobile devices worldwide and can be implemented in six weeks. Usablenet customers include American Airlines, Amtrak, Limited Brands, Nissan and Pfizer. Founded in 2000, Usablenet is a private company headquartered in New York City with offices in Italy. For more information, visit www.usablenet.com.
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels for today’s discerning business and leisure travellers, combining the renowned Swiss touch with a fresh, contemporary and modern design. Each Swissôtel hotel offers personalized service with charm and efficiency. Located in main gateway destinations and city centres, the hotels have convenient access to business and shopping districts, and local attractions. Swissôtel Hotels & Resorts worldwide have won prestigious awards and accolades.
Swissôtel Hotels & Resorts is owned by Fairmont Raffles Hotels International, a leading global hotel company with 94 hotels and resorts worldwide under the Raffles, Fairmont and Swissôtel brands. The company also manages Fairmont and Raffles branded Residences, Estates and luxury private residence club properties.
Swissôtel Hotels & Resorts under development:
Swissôtel Kolkata, India (January 2010)
Swissôtel Dresden, Germany (2011)
Swissôtel Makkah, Saudi Arabia (2011)
Swissôtel Hotels & Resorts
8302 Kloten, Zurich
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