Hirschmann MCS: Certified, Reliable, and Sustainable
Hirschmann Mobile Machine Control Solutions (MCS) is keeping up with the times – and not only where products and services are concerned, but also in terms of optimizing its internal processes and activities. The company recently obtained two important certifications: for compliance with DIN EN ISO 14001 on environmental management and with DIN EN ISO 9001 on quality management (the latter standard celebrated its 20th birthday in 2011).
The special thing is that the company’s customers benefit from both certifications! This is because they prove that Hirschmann MCS not only complies with all valid national, European, and international rules, but also develops and monitors internal steps to improve reliability and sustainability. This lets all customers know that they can depend on the products and services of Hirschmann MCS – that they are of top quality and produced and provided without burdening the environment.
The DIN EN ISO 14001 certification shows that Hirschmann is fully aware of its responsibilities to the environment and future generations. This is the internationally acknowledged standard for implementing effective environmental management systems. The corresponding certificate documents that Hirschmann MCS balances business success with environmental protection. By investigating, monitoring, and steadily improving the environmental compatibility of its activities, services, and products, the company lastingly optimizes its environmental balance sheet. It has developed a procedure for systematically defining and achieving environmental goals. By means of its environmental management system, Hirschmann MCS meets the requirements of many customers and those they in turn work for, who are attaching increasing importance to sustainability in connection with constructing eco-friendly buildings and wind power systems, for example.
The DIN EN ISO 9000 certification tells customers that Hirschmann MCS works reliably and does everything possible to optimally meet their wishes. The DIN EN ISO 9001 quality management standard establishes uniform definitions of quality so that the quality management activities of a vast range of enterprises can be compared with one another. It prescribes minimum standards for processes to ensure that companies provide products and services that satisfy both customer expectations and official and legal regulations. This helps Hirschmann MCS make sure that its customers always receive the required level of quality. DIN EN ISO 9001 only applies to the quality and reliability of how products and services are provided; it does not certify products per se. The eight principles of quality management are customer focus, management responsibility, involvement of the relevant individuals, a process-oriented approach, a systematic management approach, continual improvement, objective decision-making, and mutually beneficial supplier relationships.
For the customers of Hirschmann MCS, this certification means that they have a contact at the company who competently and comprehensively looks after their needs. It also means that error chains and sources of error are identified and fixed more quickly. Customers also benefit from faster processing and delivery. Hirschmann MCS, for its part, profits from better market opportunities as a result of its focus on meeting customers’ needs, better teamwork internally, and more opportunities to present itself externally. And, of course, from the certainty that it can provide customers with the best possible results.
The extremely positive feedback from the auditors was especially gratifying for Hirschmann MCS. Karl-Heinz Grau (TÜV Süd): „The strides that the company has made in boosting its performance even further since the last audit in 2009 are impressive."
For more information, please visit www.iso.org.
Hirschmann Mobile Machine Control Solutions (MCS) is a business unit of Hirschmann Automation and Control GmbH, a company of the U.S.-based Belden Inc. Group.
Hirschmann MCS is the world market leader in safe load indication systems for telescopic and lattice-boom cranes and the system provider of innovative mobile automation platforms for all applications involving rough environmental conditions. The company is setting new standards in meeting safety requirements and in the product categories of sensors, controllers, consoles, and software for mobile machines and applications – across all industries.
Hirschmann MCS produces and sells product and system solutions for manufacturers of mobile machines and equpiment. It has 130 employees in Ettlingen, Germany and another 20 in Chambersburg, Pennsylvania (in the United States), and 300 staff work at a joint venture in Xuzhou, China and a sales office in Shanghai.
Hirschmann Automation and Control GmbH
Hirschmann Mobile Machine Control Solutions
Hertzstrasse 32 - 34
Phone: +49 (0)7243 709-3101
Fax: +49 (0)7243 709-3129
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