Press Releases from WEBTEXT LLC (7 total)
WEBTEXT To Showcase Smart Messaging At Enterprise Connect 2018
• Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response
• Ability to escalate AI bot chats to live contact center agents via SMS or Messenger
• Automated and Person to Person Messaging supported by TLS Encryption
• Voice agents can send SMS or Messenger texts to callers, including, secure url links and Google map address to callers while they are…
Sundown.ai and WEBTEXT Combine Artificial Intelligence with Smart Messaging to I …
New York, NY and Galway, Ireland, February 14, 2018 /PRNewswire/ -- WEBTEXT, a leader in enterprise messaging, and Sundown.ai, a leader in enterprise Artificial Intelligence applications announced today they have entered into a partnership to leverage sophisticated self-learning artificial intelligence with smart messaging technology to transform customer experiences.
“We’re very excited to partner with Sundown.ai”, said AJ Cahill, WEBTEXT CEO. “Combining AI and smart messaging allows our enterprise customers to automate…
WEBTEXT To Showcase Smart Messaging At AVAYA ENGAGE 2018
• Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response
• Ability to escalate AI bot chats to live Avaya contact center agents via Messenger or SMS
• Automated and Person to Person Messaging supported by TLS Encryption
• Voice agents can send Messenger or SMS texts to callers, including, secure url links and Google map address to callers while they…
WEBTEXT Selected For Cisco SolutionsPlus Program
Norristown, PA & Galway, Ireland, March 27, 2017 /PRNewswire/ -- WEBTEXT is proud to announce that it has expanded its relationship with Cisco and is now officially a member of the Cisco SolutionsPlus Program.
Cisco SolutionsPlus is a reselling program that places a select set of Cisco-compatible products on the Cisco price list, enabling customers to order these products directly from Cisco sales teams and channel partners. WEBTEXT…
WEBTEXT Selected For AVAYA DevConnect Select Product Program
Norristown, PA & Galway, Ireland, February 13, 2017 – WEBTEXT announced today that it has expanded its relationship with Avaya, with WEBTEXT now officially a member of the Avaya DevConnect Select Product Program (SPP). SPP is a unique reselling program that simplifies the process for Avaya customers, Avaya sales teams and channel partners to order strategically-selected third party solutions.
“We’re very excited to support Avaya customers”, said AJ Cahill, WEBTEXT…
WEBTEXT Supports Facebook Messenger and Twitter Direct Messages into Salesforce …
Norristown, PA & Galway, Ireland, October 4, 2016 – WEBTEXT announced today that it now offers person to person messaging for enterprise contact center using Salesforce Service Cloud.
“We’re very excited to support Salesforce”, said AJ Cahill, WEBTEXT CEO. “Messaging is the new voice and WEBTEXT integration with Salesforce allows our contact center customers to seamlessly use Salesforce Service Cloud as a platform to message with their end-customers.”
WEBTEXT operates multiple messaging…
WEBTEXT to Demo Feature Rich Messaging at 2016 Cisco Americas Customer Care Sale …
• MMS, SMS, Facebook Messenger and Twitter direct messaging channels
• Feature rich messaging: text, pictures, video, audio, etc. into UCCX/E and Jabber
• Transforming mobile customer journeys and raising the bar in customer care
• Powerful use cases in banking, cable TV, education, government, healthcare, insurance, etc.
Norristown, PA & Galway, Ireland, September 26, 2016 – WEBTEXT announced today it will be demonstrating its feature rich messaging solutions in Cisco UCCX and UCCE contact center…
