openPR Logo
Press release

WEBTEXT To Showcase Smart Messaging At Enterprise Connect 2018

03-12-2018 03:19 PM CET | Media & Telecommunications

Press release from: WEBTEXT LLC

• Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response
• Ability to escalate AI bot chats to live contact center agents via SMS or Messenger
• Automated and Person to Person Messaging supported by TLS Encryption
• Voice agents can send SMS or Messenger texts to callers, including, secure url links and Google map address to callers while they are speaking

Norristown, PA & Galway, Ireland, March 12, 2018 /PRNewswire/ -- WEBTEXT, a leading provider of enterprise messaging, announced today it has significantly expanded its smart messaging suite of solutions across all contact center platforms, including, Cisco, Avaya, and Amazon contact center platforms.

“We’re very excited to be able to offer smart messaging to our contact center and UC customers”, said AJ Cahill, WEBTEXT CEO speaking at Enterprise Connect 2018 in Orlando, FL. “Today over 75% of the public choose text over voice as their primary communication channel and WEBTEXT makes it possible for organizations with contact center platforms to reach their customers in their preferred channel.”

WEBTEXT at Enterprise Connect 2018
Enterprise Connect is the largest annual global conference for contact center and unified communications professionals. This week at Enterprise Connect 2018, WEBTEXT will demonstrate its smart messaging contact center solutions featuring SMS, MMS and Facebook Messenger messaging channels at the Gaylord Palms convention center in Orlando, FL. March 12-14, booth #1736

About WEBTEXT
WEBTEXT is the leading messaging CPaaS (Communications Platform as a Service) for contact center and CRM. WEBTEXT award winning and patent protected solutions are integrated with approx. 80% of all contact center and CRM platforms on the market, including, Cisco, Avaya, Amazon, Oracle, Salesforce and Genesys. WEBTEXT has the industry’s largest product specific messaging API library that supports over 45 platforms with over 100 unique software integrations. WEBTEXT global network of gateways delivers secure feature-rich smart messaging. No other CPaaS offers as many platform and product specific turnkey messaging integrations as WEBTEXT. WEBTEXT customers include government and Fortune 2000, as well as large and small enterprise.

WEBTEXT LLC
36E Main St., Suite 201,
Norristown, PA 19401
U.S.A.

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release WEBTEXT To Showcase Smart Messaging At Enterprise Connect 2018 here

News-ID: 975078 • Views: 545

More Releases from WEBTEXT LLC

Sundown.ai and WEBTEXT Combine Artificial Intelligence with Smart Messaging to I …
New York, NY and Galway, Ireland, February 14, 2018 /PRNewswire/ -- WEBTEXT, a leader in enterprise messaging, and Sundown.ai, a leader in enterprise Artificial Intelligence applications announced today they have entered into a partnership to leverage sophisticated self-learning artificial intelligence with smart messaging technology to transform customer experiences. “We’re very excited to partner with Sundown.ai”, said AJ Cahill, WEBTEXT CEO. “Combining AI and smart messaging allows our enterprise customers to automate
WEBTEXT To Showcase Smart Messaging At AVAYA ENGAGE 2018
• Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response • Ability to escalate AI bot chats to live Avaya contact center agents via Messenger or SMS • Automated and Person to Person Messaging supported by TLS Encryption • Voice agents can send Messenger or SMS texts to callers, including, secure url links and Google map address to callers while they
WEBTEXT Selected For Cisco SolutionsPlus Program
Norristown, PA & Galway, Ireland, March 27, 2017 /PRNewswire/ -- WEBTEXT is proud to announce that it has expanded its relationship with Cisco and is now officially a member of the Cisco SolutionsPlus Program. Cisco SolutionsPlus is a reselling program that places a select set of Cisco-compatible products on the Cisco price list, enabling customers to order these products directly from Cisco sales teams and channel partners. WEBTEXT
WEBTEXT Selected For AVAYA DevConnect Select Product Program
Norristown, PA & Galway, Ireland, February 13, 2017 – WEBTEXT announced today that it has expanded its relationship with Avaya, with WEBTEXT now officially a member of the Avaya DevConnect Select Product Program (SPP). SPP is a unique reselling program that simplifies the process for Avaya customers, Avaya sales teams and channel partners to order strategically-selected third party solutions. “We’re very excited to support Avaya customers”, said AJ Cahill, WEBTEXT

All 5 Releases


More Releases for Enterprise

Enterprise Media Gateway Market:
Increasing deployment of IP communication applications and services in enterprises, which is also very cost effective will boost the growth of the global enterprise media gateway market. Growing demand for SIP trunking and cloud-based services will also augment the market growth. However, intense competition from existing legacy systems and consumer acceptance of gateways over traditional communication systems will restrain the market during the forecast horizon. The overall enterprise media gateway
Enterprise NAS
NAS is a storage system that enables file sharing among enterprise users. It is an independent network node in the local area network (LAN) that consists of individual Internet protocol (IP) addresses. File transfer is achieved through an Ethernet connection between users and NAS systems. NAS allows multiple users access to the same file in a network. In an enterprise environment, NAS systems are used for backup, archiving, and disaster recovery
Enterprise Content Management Market
The report aims to provide an overview of Global Enterprise Content Management Market along with detailed segmentation of market by product, organization type, deployment type, vertical and five major geographical regions. Global Enterprise Content Management market is expected to witness growth during the forecast period due to exponential growth in the data and need to manage IT across all enterprises. Request a Sample Report at http://www.reportsweb.com/inquiry&RW0001978654/sample The objectives of this report are
Enterprise Application Integration Market -
Enterprise application integration (EAI) aims towards consolidating, modernizing and coordinating various computer applications in an enterprise. It is the combination of processes, software and hardware resulting in a seamless integration of two or more enterprise systems allowing them to operate as one. Prior to the enterprise application integration (EAI), there was lack of concept of integration for corporate data as the IT systems were built in an unplanned manner. Enterprise
Enterprise Content Management Market -
Enterprise content management (ECM) enables organizations to store, share, archive, and structure the content. ECM allows organizations to access data/content from a centralized repository via multiple platforms and distribute the data to users whenever required. ECM encompasses wide range of tools that include workflow process management, digital asset management, document management, digital rights management, records management, web content management. ECM reduces the workload of different departments of an organization in
Enterprise Content Management Market
MarketResearchReports.Biz presents this most up-to-date research on "Enterprise Content Management Market - Global Industry Analysis, Size, Share, Growth, Trends And Forecast, 2013 - 2019" Description Enterprise content management (ECM) is related to storing and organizing the documents as well as other contents related to different processes of an organization. ECM strategies and tools allow the management of an unstructured information of an organization. ECM streamline access to different records through full text