Press release
WEBTEXT Supports Facebook Messenger and Twitter Direct Messages into Salesforce Service Cloud
Norristown, PA & Galway, Ireland, October 4, 2016 – WEBTEXT announced today that it now offers person to person messaging for enterprise contact center using Salesforce Service Cloud.“We’re very excited to support Salesforce”, said AJ Cahill, WEBTEXT CEO. “Messaging is the new voice and WEBTEXT integration with Salesforce allows our contact center customers to seamlessly use Salesforce Service Cloud as a platform to message with their end-customers.”
WEBTEXT operates multiple messaging nodes in North America, EU and Asia. This week, in addition to SMS+MMS and Facebook Messenger, WEBTEXT will be demonstrating its unique Twitter direct messages into contact center during Dreamforce in San Francisco, CA October 4 - 7.
WEBTEXT is the No. 1 messaging CPaaS (Communications Platform as a Service) for contact center worldwide and the only CPaaS integrated with 75% of all contact center CRM platforms on the market, including Cisco, Avaya, Genesys, Salesforce and Oracle. The Company’s global network of gateways delivers messaging worldwide and powers Cisco dCloud and DemoAvaya contact center messaging demonstration systems. No other CPaaS offers as many turnkey contact center messaging integrations as WEBTEXT. It’s easy to deploy and users keep their existing voice provider. WEBTEXT customers include government and Fortune 2000, as well as large and small enterprise.
36E Main St., Suite 201,
Norristown, PA 19401
U.S.A.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release WEBTEXT Supports Facebook Messenger and Twitter Direct Messages into Salesforce Service Cloud here
News-ID: 369190 • Views: …
More Releases from WEBTEXT LLC
WEBTEXT To Showcase Smart Messaging At Enterprise Connect 2018
• Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response
• Ability to escalate AI bot chats to live contact center agents via SMS or Messenger
• Automated and Person to Person Messaging supported by TLS Encryption
• Voice agents can send SMS or Messenger texts to callers, including, secure url links and Google map address to callers while they are…
Sundown.ai and WEBTEXT Combine Artificial Intelligence with Smart Messaging to I …
New York, NY and Galway, Ireland, February 14, 2018 /PRNewswire/ -- WEBTEXT, a leader in enterprise messaging, and Sundown.ai, a leader in enterprise Artificial Intelligence applications announced today they have entered into a partnership to leverage sophisticated self-learning artificial intelligence with smart messaging technology to transform customer experiences.
“We’re very excited to partner with Sundown.ai”, said AJ Cahill, WEBTEXT CEO. “Combining AI and smart messaging allows our enterprise customers to automate…
WEBTEXT To Showcase Smart Messaging At AVAYA ENGAGE 2018
• Smart Messaging - keywords automatically route consumer / patient replies to update a business system or alternatively to a live agent depending upon the response
• Ability to escalate AI bot chats to live Avaya contact center agents via Messenger or SMS
• Automated and Person to Person Messaging supported by TLS Encryption
• Voice agents can send Messenger or SMS texts to callers, including, secure url links and Google map address to callers while they…
WEBTEXT Selected For Cisco SolutionsPlus Program
Norristown, PA & Galway, Ireland, March 27, 2017 /PRNewswire/ -- WEBTEXT is proud to announce that it has expanded its relationship with Cisco and is now officially a member of the Cisco SolutionsPlus Program.
Cisco SolutionsPlus is a reselling program that places a select set of Cisco-compatible products on the Cisco price list, enabling customers to order these products directly from Cisco sales teams and channel partners. WEBTEXT…
More Releases for Salesforce
Record Salesforce project in the Baltic States: Limedika picks Salesforce to str …
Pharmaceutical company Limedika chooses Salesforce to create an internal employee service center and streamline employee experience across group companies. With nearly 2000 employees, this is one of the largest Salesforce platform deployments in the Baltics. Platform deployment was carried out by specialized full-service Salesforce consultancy Bluelark.
Limedika is one of the largest pharmaceutical distributors in the Baltic region, providing services to more than 1500 pharmacies and hospitals. The company distributes more…
Top Salesforce Consultant
Manras Technologies the global leader in CRM, Join us to manage your business through the Partner Community, to access valuable resources, as well as things to consider setting your Salesforce practice up for success.
Sales force’s real-time interaction management capabilities are powered by the Salesforce Marketing Cloud, which enables companies to know their customers, personalize communications and engage with them across all channels in real-time.
Salesforce Marketing Cloud is the leading digital…
Artificial Intelligence as a Service Market Still Going Strong | Microsoft, Sale …
Latest Research Study on Global Artificial Intelligence as a Service Market published by AMA, offers a detailed overview of the factors influencing the global business scope. Artificial Intelligence as a Service Market research report shows the latest market insights with upcoming trends and breakdown of the products and services. The report provides key statistics on the market status, size, share, growth factors, Challenges and Current Scenario Analysis of the Artificial…
Salesforce Consultant in usa
At Cloud Analogy, we leverage the best technology solutions to plan, develop, and execute exceptional, high-performing promotional campaigns. We help you with our wide range of Salesforce consulting services to offer you the best, according to the needs of our customers. Hire a Salesforce Certified Consultant in USA. Now!
8 The Green, Suite 5648, Dover, Delaware - 19901 USA
Cloud Analogy is a top-notch Salesforce Consulting & Development Company. Our expert consulting…
Salesforce AppExchange Tools Market 2019: Top Key Players Are Salesforce, Groove …
Salesforce AppExchange Tools Market 2019 Report analyses the industry status, size, share, trends, growth opportunity, competition landscape and forecast to 2025. This report also provides data on patterns, improvements, target business sectors, limits and advancements. Furthermore, this research report categorizes the market by companies, region, type and end-use industry.
Get Sample Copy of this Report@ https://www.researchreportsworld.com/enquiry/request-sample/13860226
Global Salesforce AppExchange Tools market 2019 research provides a basic overview of the industry including…
Salesforce AppExchange Tools Market Report| Key Players: Salesforce, Groove, Sma …
Global Salesforce AppExchange Tools Market Research Report 2019 Size, Status and Forecast 2024
This report includes an in-depth overview of the current state of Salesforce AppExchange Tools market and projects its growth and every other crucial elements across major regional markets.
It presents a colossal amount of market data that has been gathered with the help of various number of primary and secondary research techniques. The data of this report has…
