Press release
WEBTEXT to Demo Feature Rich Messaging at 2016 Cisco Americas Customer Care Sales Summit
• Feature rich messaging: text, pictures, video, audio, etc. into UCCX/E and Jabber
• Transforming mobile customer journeys and raising the bar in customer care
• Powerful use cases in banking, cable TV, education, government, healthcare, insurance, etc.
Norristown, PA & Galway, Ireland, September 26, 2016 – WEBTEXT announced today it will be demonstrating its feature rich messaging solutions in Cisco UCCX and UCCE contact center platforms, as well as Jabber at the 2016 Cisco Americas Customer Care Sales Summit in Phoenix, AZ, September 28-29.
WEBTEXT is the No. 1 messaging CPaaS (Communications Platform as a Service) for contact center worldwide and the only CPaaS integrated with 75% of all contact center CRM platforms on the market, including Cisco, Avaya, Genesys and Oracle. The Company’s global network of gateways delivers messaging worldwide and powers Cisco’s dCloud and CIS contact center messaging demonstration system. No other CPaaS offers as many turnkey contact center messaging integrations as WEBTEXT. It’s easy to deploy and users keep their existing voice provider. WEBTEXT customers include government and Fortune 2000, as well as large and small enterprise.
36E Main St., Suite 201,
Norristown, PA 19401
USA
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