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Press Releases from INTERNATIONAL SERVICE CHECK/Multisearch GmbH (7 total)

East European underwear buying: What customers really expect?

Munich - Czechs are best in taking care about customer service, Hungarians excel in loyalty building, and Lithuanians win in regard of store presentation. These are the conclusions that can be made on the basis of a current mystery shopping survey conducted by INTERNATIONAL SERVICE CHECK. Mystery shoppers tested 192 underwear stores in nine European countries. From November 2010 until January 2011 INTERNATIONAL SERVICE CHECK conducted an international survey of stores

Checking out the Alpine Ski World Championship

Munich – The mystery shopping company INTERNATIONAL SERVICE CHECK doing business on an international level assigned 50 of the firm’s mystery shoppers in Garmisch-Partenkirchen in the first few days of the FIS Alpine Ski World Championship (February 8 and 9, 2011) in order to check under cover the circumstances prevailing during this major sports event. There were two test scenarios for each of the 50 Checkers: A. Phoning a hotel in Garmisch-Partenkirchen

INTERNATIONAL SERVICE CHECK is Top Mystery Shopping Provider

Munich – The independent and neutral information portal mystery-shopping-info.de has published the results of the big survey among test buyers for the best mystery shopping providers of 2009 on its homepage. In 2008, INTERNATIONAL SERVICE CHECK was already able to occupy a very good third place in the overall ranking. In 2009, the test buyers in Germany, Austria and Switzerland even voted INTERNATIONAL SERVICE CHECK into second place. Every year at

Franchising and Mystery Shopping - the perfect combination

Munich - Mystery shopping is now considered the most successful way of securing and optimising quality standards at franchising companies. INTERNATIONAL SERVICE CHECK is an international mystery shopping provider which has focused exclusively on this key competency since the company's foundation in 1996. The special method used by INTERNATIONAL SERVICE CHECK - sending representative test customers to the point of sale in a wide range of industries and countries -

INTERNATIONAL SERVICE CHECK completes its two-week tour of Germany

Munich – From April 20 to 30, the ISC mobile information platform made a tour across Germany and stopped over in ten cities altogether. In Dortmund, Bremen, Rostock, Berlin, Leipzig, Munich, Stuttgart, Saarbrucken, Mainz and Bonn, ISC was within people's grasp in the truest sense of the word. The ISC mobile information platform stopped at well-known and prominent places such as the courtyard of the cathedral in Bremen, Alexanderplatz in

INTERNATIONAL SERVICE CHECK tests consultation services of Swiss retail banks

Zurich - All in all, INTERNATIONAL SERVICE CHECK carried out tests in eleven retail banks in German-speaking between February and mid-March 2009. The service checkers visited three branches of each bank in three different cities. The following banks were scrutinized by ISC: Aargauische Kantonalbank, Bank Coop, Berner Kantonalbank, Credit Suisse, Graubündner Kantonalbank, Luzerner Kantonalbank, Raiffeisenbank, Schwyzer Kantonalbank, UBS, Valiant and Zuger Kantonalbank. The role description for the more than

"Think mystery shopping - think ISC"

London - Since February 2007 Michael John Christie (41) acts as Managing Director United Kingdom with INTERNATIONAL SERVICE CHECK. In an interview with the Chief Press Officer of INTERNATIONAL SERVICE CHECK, Tobias Kurzmaier, Mr Christie sketches his experiences of the past year and defines the aims of INTERNATIONAL SERVICE CHECK UK for the future. Tobias Kurzmaier: Michael, before you have started with INTERNATIONAL SERVICE CHECK what was your occupation? Michael Christie: Twelve