openPR Logo
Press release

INTERNATIONAL SERVICE CHECK is Top Mystery Shopping Provider

Worldwide Mystery Shopping Services

Worldwide Mystery Shopping Services

Munich – The independent and neutral information portal mystery-shopping-info.de has published the results of the big survey among test buyers for the best mystery shopping providers of 2009 on its homepage. In 2008, INTERNATIONAL SERVICE CHECK was already able to occupy a very good third place in the overall ranking. In 2009, the test buyers in Germany, Austria and Switzerland even voted INTERNATIONAL SERVICE CHECK into second place.

Every year at the beginning of March, the mystery shopping providers in the German-speaking countries await with excitement the announcement of the mystery shopping platform mystery-shopping-info.de of who has been voted, by the testers registered on the portal, as the best mystery shopping company of the past year. According to information given by the site itself, approx. 1,200 test buyers are registered on mystery-shopping-info.de, and of these around 250 took part in this year’s survey, which took place from the 1st to the 14th of February 2010. Each registered mystery shopper here had the opportunity to rate the providers in three categories on mystery-shopping-info.de, using a point scale from 0 to 10. The three rubrics were: the fairest fee payment, simplest communication and best qualitative briefing.

All together, the test buyers graded 63 mystery shopping providers from Germany, Austria and Switzerland. The individual numbers of points from the three rubrics were added together and whoever had the most in the final score at the end was in the lead in the total result.

All the individual results can be accessed on www.mystery-shopping-info.de.

Jessica Schneider, Country Manager Germany of INTERNATIONAL SERVICE CHECK, comments on this year’s scores as follows: “Because we take the vote on mystery-shopping-info.de absolutely seriously, because it is carried out by an independent, neutral platform, it was especially important for us to score as well as in 2008 and not worse. After being in third place back then, we have now totally succeeded in this in 2009 by reaching second place and we are also very proud of this. It shows very clearly that the mystery shoppers that have voted agree that we improved again last year and that they acknowledge the many optimisation measures that we have introduced. We are very happy about this! After winning bronze and now silver, we of course have every incentive to make it right to the top of the winners’ podium in 2010 and be first. This year too, everyone at INTERNATIONAL SERVICE CHECK will be doing their best to achieve this!

The INTERNATIONAL SERVICE CHECK/Multisearch GmbH was founded in Munich in 1996 as market research enterprise specializing in mystery shopping services worldwide. Currently over 500.000 test clients, so-called service checkers, are registered with INTERNATIONAL SERVICE CHECK.

INTERNATIONAL SERVICE CHECK/Multisearch GmbH
Tobias Kurzmaier
Chief Press Officer
Dachauer Strasse 37
80335 Munich
Germany
Tel. +49 (0) 89 54558228
Fax +49 (0) 89 557443
E-Mail t.kurzmaier@internationalservicecheck.com
www.internationalservicecheck.com

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release INTERNATIONAL SERVICE CHECK is Top Mystery Shopping Provider here

News-ID: 123299 • Views: 2866

More Releases from INTERNATIONAL SERVICE CHECK/Multisearch GmbH

East European underwear buying: What customers really expect?
Munich - Czechs are best in taking care about customer service, Hungarians excel in loyalty building, and Lithuanians win in regard of store presentation. These are the conclusions that can be made on the basis of a current mystery shopping survey conducted by INTERNATIONAL SERVICE CHECK. Mystery shoppers tested 192 underwear stores in nine European countries. From November 2010 until January 2011 INTERNATIONAL SERVICE CHECK conducted an international survey of stores
Checking out the Alpine Ski World Championship
Munich – The mystery shopping company INTERNATIONAL SERVICE CHECK doing business on an international level assigned 50 of the firm’s mystery shoppers in Garmisch-Partenkirchen in the first few days of the FIS Alpine Ski World Championship (February 8 and 9, 2011) in order to check under cover the circumstances prevailing during this major sports event. There were two test scenarios for each of the 50 Checkers: A. Phoning a hotel in Garmisch-Partenkirchen
Franchising and Mystery Shopping - the perfect combination
Munich - Mystery shopping is now considered the most successful way of securing and optimising quality standards at franchising companies. INTERNATIONAL SERVICE CHECK is an international mystery shopping provider which has focused exclusively on this key competency since the company's foundation in 1996. The special method used by INTERNATIONAL SERVICE CHECK - sending representative test customers to the point of sale in a wide range of industries and countries -
INTERNATIONAL SERVICE CHECK completes its two-week tour of Germany
Munich – From April 20 to 30, the ISC mobile information platform made a tour across Germany and stopped over in ten cities altogether. In Dortmund, Bremen, Rostock, Berlin, Leipzig, Munich, Stuttgart, Saarbrucken, Mainz and Bonn, ISC was within people's grasp in the truest sense of the word. The ISC mobile information platform stopped at well-known and prominent places such as the courtyard of the cathedral in Bremen, Alexanderplatz in

All 5 Releases


More Releases for Worldwide

Luggages Market Is Booming Worldwide | MCM Worldwide, Tumi, Rimowa, Samsonite
HTF MI recently introduced Global Luggages Market study with in-depth overview, describing about the Product / Industry Scope and elaborates market outlook and status to 2023. The market Study is segmented by key regions which is accelerating the marketization. At present, the market is developing its presence and some of the key players from the complete study are VF Corporation, Briggs & Riley Travelware, MCM Worldwide, Tumi, Rimowa, Samsonite, IT
Worldwide Retail Analytics Market
Market Research Report on “Worldwide Retail Analytics Market Analysis and Forecast to 2025”. This report focuses on technology, market size, share, growth rate, opportunities and top manufacturers. Worldwide Retail Analytics Market 2017-2025 has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating
Shipping Worldwide Immediate Available
Central London, UK - KATHLEEN®, a luxury collection of natural & organic skin care brand announced today, we would like to particularly say thank you for all the international customers who have contacted us for shipping. The number of worldwide orders is still very small at the moment, but it is extremely encouraging to the whole Kathleen team, making us all proud of what we have achieved till now.
Mobile gaming increases worldwide
A new publication by Hamburg-based secondary research organization yStats.com, “Global Mobile Gaming Market 2014”, reports that gamers are moving away from consoles and pre-installed PC games toward games on mobile devices such as smartphones and tablets. Mobile games are the fastest growing segment of the video game market as game-playing on mobile devices has become a major activity of Internet users worldwide, slightly ahead of online gaming on PC. Game-playing
Biotech API Surging Worldwide
According to a new research report by RNCOS, entitled “Global Biotech API Market Analysis”, geographies across the world are showing insurgent growth in the biotech API Industry. The US occupied more than half of the share in the global market in 2011, and is the largest producer of biotech APIs. Western European countries occupy around 15% share globally among which, the UK is the largest producer of biotechnology-based APIs. The
Worldwide Launch of ApparelDeals.com
9 years and still getting bigger and better! Since its launch in 2002, Apparel Deals has been offering the public with high- end apparel, the trendiest clothes, and the best deals in the market. .. And now, it doesn't just stop with the local market because Apparel Deals is now online! This makes shopping for wholesale casual fashion and clothing easier and more convenient with the launch of its official