Can Sage 200 and Sage 200 CRM crack the data puzzle of organisations? DMC Software investigates
As organisations grow, volumes of data increase rapidly and with that comes a host of quality issues. A trigger for data quality issues is the disparate data silos held by different functional departments within an organisation.
It is common place for businesses to use different software systems to manage different areas of a business; front-office employees use customer relationship management (CRM) tools, back-office use accounts systems and HR a different system entirely. Integrated systems are growing in popularity as businesses become aware of the inefficiencies of duplicating and triplicating data into different applications.
Mike Ramsay, Managing Director at DMC Software, claims, “As a Sage Business Partner, we have witnessed a dramatic increase in the number of organisations looking to collaborate more effectively. With a degree of uncertainty about the economical climate organisations are looking for ways to achieve cost saving while enhancing customer service levels and in-turn customer retention. The Sage 200 Suite is a great solution for mid-market organisations, as it provides a cost-effective way to achieve this by integrating financial, sales, marketing and customer service data. ”
The Sage 200 Suite is a fully integrated business solution that enables enhanced collaboration between different business areas and departments out-of-the-box. By using Sage 200, organisations can witness a clear return on investment through decreased administration costs, increased customer retention and a sustainable competitive advantage.
A common misconception is that Sage 200 is a financial solution, when in fact it has a very strong component of CRM software that enables measured management of sales, marketing and customer service activity. Sage 200 CRM is the most underutilised aspect of the Sage 200 Suite and, by turning this module on, businesses can witness the unprecedented organisational gains associated with a streamlined internal processes and 360 degree view of the customer associated with CRM software.
About DMC Software Solutions
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries including Sage SalesLogix, Sage CRM, and Sage 200. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.
For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email email@example.com or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.
Jade Dixon-Winters, Marketing Manager.
Tel: 01733 362120
Address: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR
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