Customer Service is the key to our success at Sage Awards, says DMC Software
The Sage Awards 2009, held in Newcastle on 25th November, proved to be a massive success for DMC Software Solutions. DMC were awarded SalesLogix CRM Business Partner of the year and gained entry in to the Sage Circle of Excellence for extraordinary customer experience. On top of this, DMC Software has been crowned Overall Sage Circle of Excellence Winners, out of 1250 Sage Business Partners across the UK, the highest accolade awarded by Sage (UK).
Great success for DMC Software Solutions at the Sage Awards 2009, held in Newcastle on 25th November. This year DMC has been named SalesLogix CRM Business Partner of the year and gained entry in to the Sage Circle of Excellence in recognition of extraordinary customer experience. Furthermore, the company beat 1250 Sage Business Partners across the UK to be crowned Overall Sage Circle of Excellence Winners. This is the highest accolade awarded by Safe (UK).
DMC Software Solutions stole the show at this year’s Sage Awards ceremony in Newcastle last week. The company took SalesLogix CRM Business Partner of the year and gained entry in to the Sage Circle of Excellence for extraordinary customer experience. This year DMC Software were also crowned Overall Sage Circle of Excellence Winners, out of 1250 Sage Business Partners across the UK, the highest accolade awarded by Sage (UK).
Mike Ramsay managing director of DMC Software Solutions, still reeling in the success of last week’s awards said, “I am enthralled by DMC’s success at this year’s Sage Awards, this year has been an incredibly tough year for everyone, including us! However, through delivering outstanding customer service and investing in sales and marketing, we have come through it and triumphed. In fact we are 15% up on last year which in this climate is remarkable in its self.
“Receiving these awards is a great honour and I feel it highlights or devotion to continually put our client base first. Becoming the Overall Sage Circle of Excellence winner is an incredible achievement, and what makes it even more special is that this award is voted for by our valued customers. I’d like to take this opportunity to thank them for their continued support, the satisfaction of our customers is paramount and the quality of our relationships is what has helped us to achieve what we have in such a short space of time.”
The Sage Circle of Excellence Awards are judged using the Net Prime Promoter (NPP) score method, where customers are asked on a scale of 1 to 10 whether they would recommend DMC Software to a friend or colleague? Scores from 1 – 6 are classified as negative, 7 & 8 neutral and 9 & 10 positive feedback. The high score received by DMC Software clearly demonstrates the satisfaction of their client base with the levels of service received.
DMC Software offer a host of software solutions to support the Customer Relationship Management (CRM) and Accounts functions within a business. In addition to this they offer high quality professional services, including development, training and technical support, ensuring businesses are provided with a solution that will increase efficiency and profitability.
For more information on any of the products available from DMC Software visit http://www.dmcsoftware.co.uk, email firstname.lastname@example.org or FREEPHONE 0800 6522 423 to speak to a member of the sales staff.
- ENDS –
For more information please contact Jade Dixon-Winters, Marketing Executive.
Tel: +44 (0)1733 362120
Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR
This release was published on openPR.
Permanent link to this press release:
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Customer Service is the key to our success at Sage Awards, says DMC Software here
News-ID: 109390 • Views: 1660
More Releases from DMC Software Solutions
DMC Software, award winning Sage Business Partner, is hosting a series of cloud …
Recent research shows that cloud adoption for UK businesses has grown significantly since January 2011 – an attributing factor to this growth could be the financial savings involved with moving to the cloud, says DMC Software. According to research conducted by the Cloud Industry Forum, current Cloud adoption for UK organisations is 62%, with adoption growing 27% since the original study in January 2011. This research goes some way to confirming
The new SalesLogix release creates a significant competitive edge with its impro …
The new release of SalesLogix v8 responds to changing customer behaviour by incorporating out-of-the-box twitter functionality which enables businesses to proactively respond to customers in real-time, allowing for improved service levels. Award winning Sage Business Partner, DMC Software, comment on the highly anticipated SalesLogix v8 CRM release, due out in November. The new release is set to propel SalesLogix into 2013 with Twitter integration and improved mobile enablement, empowering users to
CRM Specialist DMC Software held complimentary CRM workshop with award winning S …
In association with business partner Sage, DMC Software held a CRM Workshop demystifying the significance of customer relationship management and encouraging organisations to use CRM Software. Customer Relationship Management (CRM) and CRM Software are terms used interchangeably by many, though they are very separate concepts. Keen to identify the value of CRM and diminish misconceptions DMC Software, CRM specialists and award winning Sage Business Partner, held a complimentary CRM Workshop at
DMC Software broaden business with Xperience to deliver robust IT solutions
Xperience will broaden its horizons with DMC Sofware to deliver businesses with even greater IT solutions, financial software solutions and customer relationship management solutions. Xperience, one of Northern Ireland’s longest established IT solutions companies, has announced Peterborough based CRM and financial software company, DMC Software Solutions, has become part of the Xperience Group of Companies The announcement will bring employment within the Group to 95. The DMC transaction is part of
More Releases for Sage
Truckfile Enhanced With Telematics And Sage Integration
Magic Internet Technologies has announced the immediate availability of the latest version of Truckfile, the UK’s leading fleet and workshop management and compliance solution. It has been enhanced with the addition of optional telematics and Sage integration providing even more functionality to speed up compliance checking, minimise vehicle ‘off the road’ time and enable fleet and workshop operators of every size to achieve significant cost savings. According to Paul Clarke,
Can Sage 200 and Sage 200 CRM crack the data puzzle of organisations? DMC Softwa …
With Sage 200, organisations can experience great leaps in efficiency and productivity by consolidating all of their knowledge, says DMC Software, leading Sage Business Partner. As organisations grow, volumes of data increase rapidly and with that comes a host of quality issues. A trigger for data quality issues is the disparate data silos held by different functional departments within an organisation. It is common place for businesses to use different software systems
The future of Sage SalesLogix unveiled at DMC Software with Sage workshops
Sage Saleslogix Business Partner of the Year, DMC Software Solutions, are hosting Sage SalesLogix Workshops which identify how SalesLogix CRM can support organisational growth and provide previews of the forthcoming SalesLogix developments. The DMC Software SalesLogix Sage Events are scheduled for 28th and 29th June 2011 in Peterborough and London, respectively. CRM experts from Sage and DMC Software explore the business potential Saleslogix can help to achieve, with a look to
Identify the best way of utilising Sage 200 Suite with a Sage workshop from DMC …
DMC Software, in association with Sage (UK), will host two free Sage 200 workshops to assist delegates with achieving the most from their Sage 200 Suite business management solution. The Sage seminars take place on 17th and 18th May in Peterborough and London, respectively. The events focus on how the Sage 200 Suite of products can be utilised to improve collaboration across otherwise disparate departments for increased organisational effectiveness. In addition,
Sage VARs See Continued Marketing Successes with Sage Product Newsletters
Sage ERP, CRM, HR, and Nonprofit product newsletters continue to be one of the best ways to stay in front of customers and keep them engaged with targeted content. Laguna Hills, CA, March 09, 2011 -- Juice Marketing has revealed that their Sage ERP, CRM, HR, and nonprofit product newsletters continue to be a popular marketing tool among Sage VARs despite the growing popularity of social media like Twitter, Facebook, and
Sage Custom Solutions Partner Finalist
Eureka Solutions has been named as one of 3 finalists for the Sage Custom Solutions Partner of the Year 2010. The award will be presented at the Sage Visions event on 3rd November 2010 to the top Sage Developer of bespoke applications and enhancements for Sage software. This is a new award which in effect, replaces the Sage Developer of the Year award, which Eureka Solutions were delighted