Press Releases from Vee24 (7 total)

Vee24, the leader in transforming Digital Customer Engagement, is proud to announce the launch of its innovative multiparty video chat. This new feature enables businesses to expand how they interact with customers, by allowing multiple participants, including additional customers and agents, into a single video chat session. Crafted to enhance the customer experience, Vee24's multiparty video chat provides businesses with the flexibility to manage customer interactions more effectively. Businesses can now…

Vee24, a leader in transforming Digital Customer Engagement, is excited to announce the launch of its Shopify app, providing users with a seamless and efficient way to integrate Vee24's suite of solutions into their online stores. Vee24's platform empowers businesses with tools such as video chat, cobrowse, virtual appointments to enhance customer satisfaction, experience and to drive sales and conversions. The app assists in adding Vee24 to your Shopify store…

Vee24 is proud to announce the release of Clarins UK Testimonial Video with Vee24. Clarins UK's Virtual Boutique redefines beauty experiences with Video Chat and Scheduled Appointment technology. The positive feedback from Clarins highlights the success of this collaboration, showcasing the ease of scheduling appointments and the immersive video chat experiences customers receive. The Virtual Consultations have met and exceeded expectations, providing clients with a unique and tailored beauty experience…

Media Contact: Vee24 617.356.8280 jeff.barovich@vee24.com Vee24's customers can now benefit from person-to-person connections Boston, November 2, 2023 - Vee24 Vee24 today announced it has launched Vee24 - VeeStudio Customer Engagement Platform Cartridge for B2C Commerce on Salesforce AppExchange, a leading enterprise marketplace for partner apps and experts, empowering retailers to bring the in-person experience online with video and text chat, cobrowsing, scheduling, and chatbot technologies. Vee24's full suite of customer experience tools drives higher conversion…

Vee24, the leader in person-to-person digital customer experience solutions, today announces the successful completion of their System and Organization Controls (SOC) 2 Type II attestation for Security. This achievement reflects commitment to the highest levels of data security. Vee24 completed an independent audit, with the support of Strike Graph, confirming their controls related to its information security practices, policies, procedures and operations met the rigorous SOC 2 standards for security. "Security…

Vee24's Embedded Chat Designed to Reduce Abandonments June 6, 2023 - Vee24, the leader in person-to-person digital customer experience solutions, is proud to announce the recent launch of our embedded live chat feature. Embedded chat is designed to enhance customer support, reduce abandonments, and elevate mid-journey experiences while completing configurators, application processes, and tools such as virtual try-ons and room planning. As single-page applications increase in popularity for various customer journeys,…

Vee24 Empowers Customer Service with Async Expansion June 6, 2023 - Vee24, the leader in person-to-person digital customer experience solutions, is proud to announce the recent launch of its expansion of async messaging. Along with the already released Whatsapp Integration, our award-winning customer experience platform now supports Facebook Messenger and SMS. These new features empower brands to extend their reach and engage with customers through their preferred communication channels. Vee24's digital platform…