Press Releases from Etech Global Services (31 total)
Etech Global Services Announces 2019 Customer Contact Week Participation to Show …
Etech Global Services, an award-winning and a leading business provider of customer engagement solutions, announced their participation in the 2019 Customer Contact Week in Nashville,…
Etech Global Services Announces Participation in the PACE Regional Contact Cente …
Etech Global Services is proud to announce their participation at the PACE Regional Contact Center Summit in Princeton, NJ on November 14, 2018.
Businesses are accelerating…
Etech Global Services Concludes Innovative Approach to Deal with Customer Intera …
Etech Global Services, concluded a two-hour workshop titled, “Professor Customer: Empower Your Customers to Teach You Customer Experience Delivery They Crave” at Customer Contact Week…
Etech Global Services Leading Ways With Customer Interaction at Customer Contact …
Etech Global Services, an award-winning business provider of customer engagement solution, will be exhibiting at a brand new two-hour workshop at this year’s CCW Austin,…
Etech’s Matt Rocco Honored As Finalist in 2018 Stevie Awards For People-Focuse …
Etech Global Services President/CEO Matt Rocco has been named a finalist in the third annual Stevie® Awards for Great Employers in the category People-Focused CEO…
Etech Invests in the Community with the Opening of a New Office in Vadodara, Guj …
Etech Global Services is pleased to announce the opening of their new office in Vadodara, Gujarat on August 15th, 2018! Etech is a leading…
Etech Global Services to Showcase Innovative Approach to Deal with Customer Inte …
Etech Global Services is back with a brand new two-hour workshop titled, “Professor Customer: Empower Your Customers to Teach You Customer Experience Delivery They Crave.”…
Etech Global Services named as a Finalist at 19th Annual Customer Contact Week
Etech Global Services announced today that it has been nominated as a finalist for the prestigious CCW Excellence Awards in the category of “Best Training…
Etech Recognized in 10 Most Recommended Quality Management Solutions by Insights …
Etech Global Services,a leading business provider of customer engagement is proud to have been recognized by Insights Success magazine as one of “The 10 Most…
Etech to Host Workshop and Exhibit at 19th Annual CCW 2018
Etech Global Services is hosting a three-hour workshop on “Mining for Gold in Customer Calls: Using Artificial Intelligence to Put Quality Back into Customer Service”…
Etech Exhibiting at PACE Convention & Expo
Etech Global Services is proud to announce their participation at the PACE Conference in Atlanta, Georgia between April 15-18, 2018.
Each customer interaction has meaningful…
Etech Recognized in 10 Most Recommended Quality Management Solutions by Insights …
Etech Global Services, a leading business provider of customer engagement is proud to have been recognized by Insights Success magazine as one of “The 10…
Etech Global Services rebrands Etech Monitoring Solutions to Etech Insights
Etech Global Services® announces the rebranding of Etech’s Quality Assurance division, Etech Monitoring Solutions (EMS). EMS will now be known as Etech Insights. The rebranding…
Etech Opens State-of-the-Art Contact Center in Montego Bay, Jamaica
Etech Global Services, a leading business provider of customer engagement solutions, recently announced the opening of a dynamic new contact center located in the beautiful…
Etech Exhibiting at CCW Winter 2018 Tradeshow
Interactions and discussions helps in learning various aspects of your business challenges. Workshops gives leaders an opportunity to learn about new technology and advancements that…
Etech is participating in upcoming CCW Winter 2018 tradeshow
Etech’s main goal for this workshop is to reveal real insights from analyzing customer interactions and sharing how training agents helps deliver an effortless customer…
Etech is working “Hand in Hand” with Hurricane Relief
Serving as a call center for the upcoming Hurricane Relief Benefit
Etech is honored to be able to participate in the upcoming Hand in Hand telethon.…
Etech Global Services Facilitates Artificial Intelligence Workshop at Call Cente …
Nacogdoches, TX – July 11, 2017 – Etech Global Services, a leading business provider of customer engagement solutions, presented an interactive workshop entitled “Artificial Intelligence…
Etech to Host Workshop and Exhibit at 18th Annual CCW 2017
Nacogdoches, TX – June 14, 2017 – Etech Global Services is hosting an interactive workshop that will scrutinize the importance of Artificial Intelligence and Predictive…
Etech Receives ISO/IEC 27001:2013 Certification
Nacogdoches, TX – June 09, 2017 –Etech Global Services is very proud to announce that it has recently received the ISO/IEC 27001:2013 certification from the…
ICE Zooming Ahead with Enhanced Customer Convenience Features
Nacogdoches, TX – May 17, 2017 – Customer experience matters at every point in the interaction so it is always exciting to see the newest…
Etech Global Services is 2017 CCW Excellence Award Finalists
Nacogdoches, TX – May 08, 2017 – For the second consecutive year, Etech Global Services has been nominated as a finalist for a prestigious CCW…
Etech to Discuss Role of AI with QA in Enhancing CX at CCW 2017
Nacogdoches, TX – April 28, 2017 – Etech Global Services is facilitating a workshop, Artificial intelligence and Predictive Analytics for Personalized CX, at the 18th…
Etech Launches New Internal Integrated Systems
Nacogdoches, TX – April 13, 2017 – Employees are an integral part of any organization and, as such, they must be treated as importantly as…
Etech’s interactive workshop at Call Center Week Winter 2017 to talk about enh …
Nacogdoches, TX – January 11, 2017 – Etech Global Services is hosting an interactive workshop which will investigate the importance of Artificial Intelligence (AI) and…
Etech announces partnership with Tethr ®
Technology is a vital component for service delivery organizations and it is imperative for organizations, like Etech, to integrate automated systems to enhance productivity and…
Etech Excited to Announce its Latest Quality Monitoring Software QEval Pro
Nacogdoches, TX – October 20, 2016 – In an ever-changing industry, Etech Global Services consistently enhances our software to provide innovative solutions for our customers.…
Etech Announces New Leadership in Texas Centers to Deliver Outstanding CX
Nacogdoches, TX – September 20, 2016 – Etech is proud to announce new additions to leadership team to take the company to its next stage…
Etech to Unveil Integrated Solution for Great Customer Experience at IRCE 2016
Nacogdoches, TX MAY 24, 2016 Etech Global Services will introduce several exciting new tools at the Internet Retailer Conference and Exhibition (IRCE) on June 7-10…
Etech to Present Integrated Customer Engagement Software at IRCE
Nacogdoches, TX – April 20, 2016 – Etech Global Services will present its newly designed Integrated Customer Engagement product line at the Internet Retailer Conference…
Etech Global Services To Exhibit At Internet Retailer Conference And Exhibition …
Nacogdoches, TX – March 24, 2016 – Etech Global Services will exhibit at the Internet Retailer Conference and Exhibition (IRCE) on June 7-10 in Chicago,…
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