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The well-established ITIL Reference Model now also for Visio 2010

11-16-2010 09:37 AM CET | IT, New Media & Software

Press release from: IT Process Maps GbR

IT Process Maps GbR, Germany

IT Process Maps GbR, Germany

Pfronten, 15th November 2010.

A fresh approach to implementing ITIL: IT Process Maps GbR, the provider of IT process know how in easily accesible formats, presents its new version of the ITIL Process Map V3 for Microsoft Visio(TM) 2010 with a number of substantial improvements.

The ITIL® Process Map is a 'translation' of ITIL into legible, easy to read process maps in Visio and other process management platforms. This has been widely accepted with many large – and small – organizations, using the ITIL Process Map to implement ITIL faster and at lower cost, with less reliance on expensive consultants.

The ITIL Process Map V3 is 100% compatible with IITL V3 and ISO 20000. Our ITIL process and document templates cover the complete ITIL V3 Service Lifecycle:

- Service Strategy
- Service Design
- Service Transition
- Service Operation and
- Continual Service Improvement.

The ITIL® Process Map for Visio 2010 offers modernized shapes and new features which now make the ITIL Reference Model an even better tool for you to design and document your ITIL processes:

The latest version of the ITIL Process Map for Visio uses the new "Container Shapes" as swim lanes. This makes it a lot easier for you to insert and modify swim lanes in the BPMN process diagrams.

The newly introduced Status data fields allow you, for example, to grey out processes which are not yet operational – a very helpful feature if you introduce ITIL processes one after another.

And last but not least Visio 2010 offers better integration with Microsoft SharePoint(TM).

As in the previous version, the ITIL Process Map V3 for Visio includes a special Visio Add-In and an an Excel Repository to store central object information. This makes your task of adapting the processes to your organization and managing your ITIL process documentation considerably easier.

The Repository removes some of the shortcomings which are associated with using Microsoft Visio as a tool for managing business processes. In fact IT Process Maps added an Object Repository to Visio, a feature which is normally associated with dedicated - and more expensive - Process Management platforms.

The Visio process model is still fully compatible with Visio 2003 and 2007. Some of the new features, however, will only be available for users of Visio 2010.

More on the ITIL® Process Map V3 for Microsoft Visio:

More on the new version for Microsoft Visio 2010:

IT Process Maps GbR was founded in 2006, drawing on many years of experiences in the fields of IT Management as well as Process and Project Management.

IT Process Maps GbR specializes in the provision of ITIL and ISO 20000 process know-how in the form of reference process templates (the ITIL Process Map V3 and the ITIL - ISO 20000 Bridge).

IT Process Maps' reference process models for the IT organization are based on time-tested Best-Practice recommendations. They are available for the most widely used Process Management applications (MS Visio, iGrafx Flowcharter, QMAP Professional, IBM Rational System Architect and the ARIS Process Platform).

IT Process Maps customers include government agencies like Australian Defence Force, Federal Trade Commission (USA), US Navy and UK Environment Agency. A large number of international companies use the ITIL Process Map, e.g. Boeing, Nokia, AMEX, Swiss Re, BT and Bombardier Transportation.

IT Process Maps forged a number of partnerships in order to be closer to its customers from different parts of the world: USA, Australia, Jordan, UK, Switzerland and the Nordic countries/ Scandinavia.

IT Process Maps GbR
Am Hörnle 7
87457 Pfronten

Dr. Andrea Kempter
Tel. +49-8363-927396
Fax +49-8363-927703

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