Foreign Managers’ Underperformance: Reasons and Solutions
The problem could be an inability of some employees to navigate the intercultural dynamics of the workplace. Professionals who are new to the workplace’s culture often find their soft skills are no longer working, like their communication, networking, and ability to advance. Over time, foreign managers can lose confidence and stop engaging.
It’s a particularly disruptive problem in the workplace because culture is difficult to recognise as a root cause. The foreign manager can be fluent in English, overqualified for their position and, on paper, poised to advance. But their inability to navigate a new culture can come across as a language problem, or worse, as a lack of interpersonal and other soft skills.
Intercultural barriers limit opportunities to gain visibility in a company and harm relationships of the manager with colleagues and management. The result is that both the foreign manager and colleagues will find a distance between them and they will not give each other feedback on their work. The situation, hence, will be worse because nobody tells them what the problem is.
In response to cultural problems that lead to foreign managers’ underperformance, it is suggested that the company should develop a method to give appropriate feedback to help the new managers to learn the skills needed to gain visibility and build networks. Communication is emphasised, for instance, how to decode subtle messages and manage difficult conversations in a new culture.
The premise is that in order to avoid the underperformance due to cultural factors, the company should encourage foreign managers to think about the cultural shift employees experience when they switch companies. From this perspective, it will be clear to the foreign managers that they are able to adapt to a new culture. Gender also plays a role in the process. Men and women may take a different approach in negotiating style, networking, and relations with a manager.
Develop a 360-degree feedback
If the foreign managers often do not recognise intercultural barriers that cause underperformance, the employers should be able to do that job. Therefore, it is important to have a clear and effective way to communicate and give feedback in the way that cultural boundaries are not a problem.
360-degree feedback, also called multi-rated feedback or panoramic feedback, depends on evaluations from those all around the foreign managers in the evaluation process. This evaluation model not only relies on a superior who judges the person’s performance, but also draws in observations, opinions, and ratings from co-workers, subordinates, internal customers, external customers, and most of the people who have contact with the person regularly in a professional setting.
The model could vary, depending on the company, position and which specific area that they want feedback on. The feedback may be quantitative (numerical scores) and qualitative (narrative comments).
To recognise whether foreign managers’ underperformance is a result of workplace culture, the company should rely on 360-degree feedback reviews as a strong indicator. If interpersonal, communication, or other soft skills are, sub-par, the source may be cultural, not personal deficiencies. Another sign is a person with high potential who you want to see take on roles of greater responsibility, but who is simply not changing and not adapting.
Foreign managers may not openly discuss their concerns and vulnerabilities with a manager, and in addition, most managers do not have the time or competencies to coach on soft skills, especially those linked to culture to their co-workers. Hence, the 360-degree feedback will play an important role to provide the necessary information for both parties and the company can consider whether they will continue to invest in international talents or re-focus on domestic talents.
One of the common problems is that some people feedback that someone has underperformed, but the person simply is not aware of it. Through 360-degree feedback, foreign managers can be trained on recognising intercultural barriers and how to better communicate from their end. Cross-culture interaction is much harder than normal interaction. And if the foreign managers do not have the support from the company, it becomes very hard for them to perform in the workplace.
To sum up, it is common that employees will face difficulties when they go to work in another country. The employers have to predict the possible issues in terms of cultural and interpersonal issues that foreign employees may face and solve that. And one of the most common ways to get the opinions of everyone in the organisation, in order to help the employees to improve the situation, is 360-degree feedback.
To learn more about 360 degree feedback and how this powerful system can be applied to your organisation, request a demo today at https://blog.trginternational.com/request-talent-management-consultation
ABOUT TRG INTERNATIONAL
TRG International is an IT, Talent and F&B company. We help people and businesses to shine. We help people be the best they can possibly be by selecting the right people for the right job and developing them to their full potential. We help companies by providing an IT solution that works quietly and brilliantly in the background, freeing them up to focus on their core and not having to worry about their IT systems. We do this for more than 1,000 clients in 80 countries. Learn more at: www.trginternational.com
Contact-Details: Ngoc Doan
PR Communication Officer
145-147 Nguyen Co Thach, An Loi Dong Ward, District 2, HCMC 70000
This release was published on openPR.
Permanent link to this press release:
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Foreign Managers’ Underperformance: Reasons and Solutions here
News-ID: 1372343 • Views: 238
More Releases from TRG International
The Undeniable Impact of Technology in Hospitality Industry
“Transformation in Hospitality - Southeast Asia 2019” hosted by TRG International is a 2-day event that aimed at providing hoteliers with an in-depth understanding of the latest emerging technologies as well as the potential impact that these technologies can have on the entire hotel industry. The event marked the first time ever the participation of leading IT experts from TRG International, Infor, VinaData, HotTab and many more as well as prestigious
Hotel Technology 2020: Which Trends Will Drive the Changes?
More people travel now than ever. In a study conducted by Amadeus, 83 per cent of respondents strongly agreed or agreed that “People will view travel as a right rather than a luxury and consider it an increasingly important part of their lives.” This in conjunction with the fact that one-third of the world’s hotel guests today are tech-savvy Millennials who have strong desires for truly unique travel experiences. From now
The next generation of Hotel technology is not just for the guests
Over the last few years, there has been a significant focus on technologies that can enhance the guest experience. In-room Wi-Fi, mobile check-in, and guest interaction are all aimed at providing a smooth and stress-free experience throughout their stay. Much of the hotel technology investment has been focused in this area. But what about the hotel owners and operators themselves? What advances are available that they can benefit from? With a
What Does It Take to Transform the Booking Experience?
Modern travellers expect a seamless journey, from destination research to hotel booking, flight confirmation, and local hangout suggestions, up until when they reach their homes. However, the hospitality industry has been slow in adopting new technologies. Hotel solutions are neither intuitive nor capable of making full use of the abundant customer data. Will the hospitality industry continue relying on Online Travel Agencies (OTAs) to bring in more revenue? Or there will be service
More Releases for Foreign
Foreign Investments in Emerging Markets
Timetrics 'Insight Report: Foreign Investments in Emerging Markets' analyzes the importance of foreign investment in developing nations in terms of both economic and infrastructural growth. Foreign direct investment (FDI) is a process of direct investment into production or business in a country by an individual or company of another country, either by buying a company in the target country or by expanding the operations of an existing business. The financial
Foreign Staffing Launches Global Affiliate Program
Foreign Staffing, a leader in providing global solutions for companies around the world, has launched a global affiliate program to reward the promotion and referrals of our diverse range of services. The program is developed to teach each affiliate how to improve branding, increase revenues and generate substantial commissions on an ongoing basis. Foreign Staffing Provides Affiliates With: • Generous percentage of each referred sale – both one-time and ongoing • Simple process to input
Foreign Staffing Expanding Global Services to Include Foreign Payroll Services
Foreign Staffing Expanding Global Services to Include Foreign Payroll Services With Foreign Staffing’s global presence expanding each month, clients have been growing as well. They have not only been seeking a solution to find new staff in other countries but they have also been seeking an efficient and compliant way to quickly employee this staff without having to establish a legal entity in the foreign country. Foreign Staffing has spent the last
Foreign Staffing Releases New Foreign Procurement And Supply Chain Services
Companies located in United States and around the world work towards increasing profit normally through two different channels. One way is to grow revenue and the other way is to reduce costs. Depending on the industry, timing and cyclicality of the industry, a strategy that is right for one company may be a completely wrong for another. Several industries are currently experiencing tremendous growth, such as technology, internet, and
Foreign Translations, Inc. Launches Foreign Staffing, Inc. Service and Website
Foreign Staffing, Inc. is pleased to announce the launch of our new service and website (foreignstaffing.com). Using our 13 years of experience in providing translation services to global corporations, Foreign Translations, Inc. foreigntranslations.com created Foreign Staffing, Inc., foreignstaffing.com , a bilingual staffing and recruiting firm specializing in the placement of professional bilingual personnel all over the world. With thousands of bilingual applicants across the globe, Foreign Staffing, Inc. has the
Teaching Spanish as a Foreign Language
A Spanish school in Valencia organizes courses for future teachers of Spanish as a Foreign Language. Valencia. Being a Spanish native speaker doesn’t mean that you are able to teach your language. In order to teach a language, it is not only important to be a native speaker, but also to know how to teach it. Teaching a language requires a series of basic skills that enable you to teach