openPR Logo
Press release

New TotalCare IT Support Service launched by DMC Software

01-15-2010 02:45 PM CET | IT, New Media & Software

Press release from: DMC Software Solutions

New TotalCare IT Support Service launched by DMC Software

DMC has started 2010 in the way they mean go on by relaunching TotalCare. The new and improved IT support service designed for small to medium businesses.

DMC Software has partnered with, the UK renowned, BT in order to offer a more comprehensive TotalCare IT Support service, utilising the nationwide mobile service team and remote diagnostic systems to ensure first touch resolution and system recovery. In addition, DMC Software have adopted a modular structure which allows business to select the level of service that suits both organisational requirements and budget- vital as the country recovers from the economic crisis of 2009.

With TotalCare IT Support, DMC Software takes responsibility for the IT requirements of an organisation providing users with the benefits of an in-house IT department at a fraction of the cost. By outsourcing IT services organisations are able to free resources and budget to be utilised more effectively across the business.

Clare Edgar, DMC Software TotalCare Specialist said “The new modular TotalCare structure is really exciting as it offers greater flexibility to our customers. We have listend to what our customers want and have adapted our offering to suit their needs. The new approach ensures that there is a solution for everybody, whether the organisation is large or small.

“In addition, Totalcare now includes business critical SLA’s, first line support and a server monitoring service that provides our customers with a fantastic preventative maintenance tool that works to eliminate issues before they occur, avoiding any server downtime. With this foresight users can benefit from 100% peace of mind.”

About DMC Software

DMC Software offers a host of software solutions to support the Customer Relationship Management (CRM) and Accounts functions within a business. In addition to this they offer high quality professional services, including development, training and technical support, ensuring businesses are provided with a solution that will increase efficiency and profitability.

For more information on TotalCare IT Support from DMC Software visit Alternatively, email or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

For more information please contact Jade Dixon-Winters, Marketing Executive.
Tel: +44 (0)1733 362120

Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

This release was published on openPR.

Permanent link to this press release:

Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release New TotalCare IT Support Service launched by DMC Software here

News-ID: 116814 • Views: 1257

More Releases from DMC Software Solutions

DMC Software, award winning Sage Business Partner, is hosting a series of cloud …
Recent research shows that cloud adoption for UK businesses has grown significantly since January 2011 – an attributing factor to this growth could be the financial savings involved with moving to the cloud, says DMC Software. According to research conducted by the Cloud Industry Forum, current Cloud adoption for UK organisations is 62%, with adoption growing 27% since the original study in January 2011. This research goes some way to confirming
The new SalesLogix release creates a significant competitive edge with its impro …
The new release of SalesLogix v8 responds to changing customer behaviour by incorporating out-of-the-box twitter functionality which enables businesses to proactively respond to customers in real-time, allowing for improved service levels. Award winning Sage Business Partner, DMC Software, comment on the highly anticipated SalesLogix v8 CRM release, due out in November. The new release is set to propel SalesLogix into 2013 with Twitter integration and improved mobile enablement, empowering users to
CRM Specialist DMC Software held complimentary CRM workshop with award winning S …
In association with business partner Sage, DMC Software held a CRM Workshop demystifying the significance of customer relationship management and encouraging organisations to use CRM Software. Customer Relationship Management (CRM) and CRM Software are terms used interchangeably by many, though they are very separate concepts. Keen to identify the value of CRM and diminish misconceptions DMC Software, CRM specialists and award winning Sage Business Partner, held a complimentary CRM Workshop at
DMC Software broaden business with Xperience to deliver robust IT solutions
Xperience will broaden its horizons with DMC Sofware to deliver businesses with even greater IT solutions, financial software solutions and customer relationship management solutions. Xperience, one of Northern Ireland’s longest established IT solutions companies, has announced Peterborough based CRM and financial software company, DMC Software Solutions, has become part of the Xperience Group of Companies The announcement will bring employment within the Group to 95. The DMC transaction is part of

All 5 Releases

More Releases for TotalCare

Global Sleep Apnea Devices Market Expanding To Significant Growth Potential By 2 …
The latest 350+ page survey report on Global Sleep Apnea Devices Market is released by Data Bridge Market Research covering various players of the industry selected from global geographies like United States, Europe, China, Japan, South Korea & Other Regions. A perfect mix of quantitative & qualitative Market information highlighting developments, industry challenges that competitors are facing along with gaps and opportunity available and would trend in Sleep
Emerging Trends of Online Nutrition Coaching Market 2020-2028 with Advanced Well …
Online Nutrition Coaching provides a nutrition or diet assistant who helps you in maintaining a healthy diet chart. With the soaring demand for being healthy and lack of time, online nutrition coaching market is booming worldwide. They provide a health diet chart in two types: free subscription and another is paid subscription which is customized on the need and demand of clients. Report Consultant published a new market intelligence
Managed services from DMC Software re-launched for ever-changing business needs
Business solutions specialists, DMC Software Solutions Ltd, continues to match ever-changing business needs with the re-launch of TotalCare Managed IT Services. The impact of the 2008 recession on businesses is still being felt and purchases continue to be approached with caution. Since 2008, the industry has witnessed a dramatic increase in the number of companies choosing to outsource aspects of their business and move to managed services. The IT department is
TotalCare IT Support introduced by DMC Software for robust remote IT support
In recent times, the need for businesses to cut costs to defend against the economic storm has given rise to a dramatic increase in the number of companies choosing to outsource aspects of their business. The most popular department to be outsourced is the IT department, with over 28% of UK businesses now actively outsourcing to specialist IT organisations ( 4Research suggests that 42% of these businesses witnessed an overall
Emory University Libraries Migrate to Ex Libris Cloud Services
All Emory’s new and current Ex Libris solutions will be managed in the Ex Libris TotalCare environment Chicago, IL—April 5, 2011. Ex Libris® Group, a world leader in the provision of library automation technology, is pleased to announce that Emory University Libraries has selected the Aleph® integrated library system, replacing its SirsiDynix Unicorn system. At the same time, the Emory Libraries are moving their Ex Libris solutions, including their Primo®
The Worldwide Ex Libris Primo Community Continues to Expand
The Primo customer base exceeds 260 institutions, as more academic and research libraries select the Primo discovery and delivery solution Jerusalem, Israel – March 16, 2010. Ex Libris® Group is pleased to announce that additional libraries from around the world have selected the Primo® discovery and delivery solution as a unified gateway to their library collections and will join the international Primo community in benefiting from the Primo Central mega-aggregate