openPR Logo
Press release

“Laptops do weird things at -60°F”

07-10-2018 11:07 AM CET | IT, New Media & Software

Press release from: Perle Systems

Sumitomo Pogo Mine use Perle Device Servers

Sumitomo Pogo Mine use Perle Device Servers

If I ever find myself in the remote Alaskan interior, I would like to meet Mike Spooner, Telecom and Infrastructure Technician at the Sumitomo Pogo Mine. Why? This man is a story teller. A good story teller. So good, that he can make a story about setting up a networked virtual serial port extremely entertaining.

Okay, I sense your doubt, and I don’t blame you. There can’t possibly be anything more boring than a story about setting up a virtual serial port to download data remotely but, I challenge you to give this one a chance. You won’t be disappointed.

People employed in the mining industry are accustomed to working in remote locations. Because mines tend to operate seven days a week, 24 hours a day, employees stay at the mining camp for multi-day shifts before returning home. In the case of Pogo Mine, these people also find themselves dealing with below freezing temperatures for 7 months out of the year. We are talking -60F in treacherous surroundings with a real chance of frostbite.

At Pogo mine, diesel is the major fuel source. It runs everything, including trucks, generators, mining equipment and the heating system. The diesel fuel is dispensed at the on-site fuel island where dispensed quantities are logged using a “Computrol Fuelboy” Proximity Card system. However, Fuelboy can only hold 150 transactions in its finite memory. At that point it shuts down and no more fuel can be dispensed until the transaction log has been downloaded and cleared.

Spooner tells his story, The cure? I get to go down there in the cold, plug a laptop into its RS232 Serial port and download the transaction log, then it starts working again. I spent 2 months doing this every 2-3 days. The poor old laptop and I were not enjoying the -60 temps, at all. There were lots of frustrations and bad words. Laptops do weird things at -60°F. I needed a way to stay out of the cold but the Fuelboy software would not support any kind of networked connection and required a null-modem serial link for download.

The situation that Mike Spooner found himself in is quite common. A lot of equipment that is used in industrial environments run software applications that have been written to communicate with devices that are directly connected to a computer’s serial COM port.

Spooner continues, So, I decided to find out if it was possible set up a networked virtual serial port. That’s when I learned about the IOLAN SDG and TruePort.

Since the original transaction log application was designed to talk directly to a specific COM port on the Fuelboy, a solution, which is seamless to both the application and device, must be implemented to enable communication across an IP network infrastructure. In other words, a solution that makes the application think it is talking directly to the COM port is required. People often refer to this as creating a "virtual serial port" or creating a "virtual COM port". TruePort software, used with an IOLAN SDG Serial Device Server provides the ideal solution. It makes remote serial ports appear as if they are directly connected COM or TTY ports to the application.

Mike Spooner continues, I ordered an IOLAN SDG1, started playing with it, and realized it just might fit the bill. So, I set up a 900mhz data-radio shot between the Fuel Island and a base-station, located across a parking lot, with the installed IOLAN. BAM! It worked! First attempt!

I head back to my office, a mile away, to test it from there, and BAM! It worked again!!! For the next week, every morning I’d come in and do a download whether it needed it or not, just for the thrill of it.

Mike concludes, Well, the old laptop got turned into a Virtual Machine where we can login and download fuel logs in a matter of moments, without getting cold. The new system has had thousands of days of uptime by now. After seeing how well the solution works, and how incredibly stable it has been, Perle has forever won a place in my heart as the go-to solution for all things ‘conversion’. So, needless to say, you have a happy customer here!

Read the original Case Study on

About Perle Systems

Perle Systems is a leading developer, manufacturer and vendor of high-reliability and richly featured connectivity and device networking products. These products are used to connect remote users reliably and securely to central servers for a wide variety of business applications. Product lines include Console Servers, Terminal Servers, Device Servers, Media Converters, Ethernet Copper Extenders, Ethernet I/O, Serial Cards, Parallel Cards, Remote Power Switches and Multimodem Cards. Since 1976, Perle has distinguished itself through extensive networking technology, depth of experience in major real-world network environments and long-term distribution and VAR channel relationships in major world markets. Perle has offices in 9 countries in North America, Europe and Asia and sells its products through distribution and OEM/ODE channels worldwide.

Julie McDaniel
VP Marketing

Perle Systems Inc.
830 Fesslers Parkway, Suite 108
Nashville, TN 37210
Tel: +1 800-467-3753

This release was published on openPR.

Permanent link to this press release:

Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release “Laptops do weird things at -60°F” here

News-ID: 1116426 • Views:

More Releases from Perle Systems

Perle launches Modular Console Servers for In-Band and Out-of-Band-Management
Perle launches Modular Console Servers for In-Band and Out-of-Band-Management
Support for up to 50 USB and RS232 Console Ports, redundant copper and fiber Ethernet network access, WiFi network access and a V.92 modem connection NASHVILLE, TN—October 30th, 2018 — Perle Systems, a global provider of advanced serial to Ethernet and device networking hardware, today released the IOLAN SCG Secure Console Servers as an advanced IT Infrastructure Management Solution. Most devices today can be accessed directly over an Ethernet network. However,
Does name dropping…(Broadcom)…work?
Does name dropping…(Broadcom)…work?
If I tell you that Broadcom uses my product in their R&D labs, do you care? Broadcom has been a Fortune 500 company since 2009. They employ 11,750 people worldwide in more than 15 countries. Their turnover in 2017 was $17.636 billion. Broadcom chips are used in smartphones, data storage gear, set-top boxes and networking hardware. Customers include Apple, Samsung Electronics, Hewlett Packard Enterprise, Dell, AT&T and Cisco. Heck, according
Creating High-Speed Internet Access across a Mountaintop, over 12 Inches of Radial Ice, in -20°F
Creating High-Speed Internet Access across a Mountaintop, over 12 Inches of Radi …
You know the feeling when you find yourself in a remote area of the country and the internet access is…umm… ”slow”, is the nice word. You can access your email and perhaps see what is going on in the world of social media but, streaming a video, having a video conference or downloading large files is not going to reliably happen. Well, if this problem can be solved at a
SmartSky Networks manage Air-to-Ground (ATG) 4G In-Flight Broadband Network with Perle Console Servers
SmartSky Networks manage Air-to-Ground (ATG) 4G In-Flight Broadband Network with …
Today’s travellers expect roaming broadband connections wherever they go. However, while on-board an airplane, passengers and crew find that existing broadband services are expensive, slow or non-existent. SmartSky Networks is tackling the challenge to give full in-flight access to email, SMS, social media and online video streaming services via smartphones, tablets and laptops. A new Air-to-Ground (ATG) network based on 4G LTE technology has been implemented by SmartSky Networks. Over 250 ground-based

All 5 Releases

More Releases for Server

Keep your Windows Server safe with Acronis Backup for Server
September 7, 2020: Acronis is proud to introduce the launch of Acronis Backup for Server 12.5 Build: 16343, one of the most comprehensive backup solutions for Windows Server environments. It is also capable of backing up more than 20 other platforms, regardless of their size or physical location. Update 5 includes a new installation package complete with both 32- and 64-bit installation files. It is also now possible to generate
Server Room Monitoring System Protects Server Electronics
System Monitors Temp & Humidity, Detects Early Leaks CAS DataLoggers provided the wireless server room monitoring and alarming system for a server storage provider whose customers relied 24/7 on the equipment’s reliability. For example, if a single server rack goes down, this can be disastrous to the data center’s operations. In line with ASHRAE standards and guidelines (American Society of Heating, Refrigerating and Air-Conditioning Engineers), staff wanted to monitor the room
White Box Server Market Analysis by CAGR, Key Players, Types like Rack-mount Ser …
The new report on White Box Server provides strategic insights on the Market's growth vis-à-vis the key players and market segments. The study measures the key metrics like CAGR, Market size, Market Forecast, Consumer Distribution, Price & Cost Overview, Growth opportunities, Company profiles, sales data etc. It also delves into the competition structure and products in the market. The Product Types covered in the White Box Server Market Research Report include
Tower Server Market To Offer Opportunities For Server Manufacturing Companies
The primary responsibility of a server is to accept and provide responses to varied client requests. In information and technology, a server is mainly used to share information to one or multiple clients. Tower server is a certain class in which servers are built in an upright cabinet (tower) similar to the cabinet of a personal computer. Tower servers are designed to be positioned on or underneath desk. Tower servers
Server Management Software Market 2017- Server Density, Percona, Infrascale, Ada …
Apex Research, recently published a detailed market research study focused on the "Server Management Software Market" across the global, regional and country level. The report provides 360° analysis of "Server Management Software Market" from view of manufacturers, regions, product types and end industries. The research report analyses and provides the historical data along with current performance of the global Server Management Software industry, and estimates the future trend of Server
The Taiwanese Server System and Server Motherboard Industries, 4Q 2016
Summary The report finds the pull-in demand of Taiwan’s servers shipped on board level enjoyed 16.7% sequential growth while those on full system and barebone levels suffered from 12.2% sequential decline in the third quarter of 2016. Some cloud computing service providers were more conservative in the first half of 2016, deferring purchase demand to the second half. Consequently, the total shipment volume of full system and barebone servers is anticipated