openPR Logo
Press release

DMC Software explain how CRM is a great support to businesses through the upturn

11-26-2009 12:59 PM CET | IT, New Media & Software

Press release from: DMC Software Solutions

DMC Software explain how CRM is a great support to businesses

Throughout the recent recession, DMC Software, leading Sage Business Partner, have described Customer Relationship Management (CRM) as the essential business tool to survive in a difficult economic climate. As the green shoots of recovery begin to show, CRM comes into its own as businesses head towards strong economic recovery and DMC demonstrate how it can be successfully employed.

Mike Ramsay, managing director of DMC Software said, “CRM for many businesses during the recession has been the difference between success and failure. At DMC we have a strong focus on customer service and without our CRM solution the high level of customer service we provide would be drastically reduced. CRM is what has given our business the strength to grow during the recession, defying the economic trend, because we had the tools in place to acquire and retain clients.

“The economic crash has shaped buying behaviour and many buyers now place customer service higher on their agenda than ever before. CRM solutions are key to providing a high level of customer service providing businesses with a competitive advantage moving forward.”

CRM software, when implemented correctly, provides a single location for all customer centric data to be stored. Sage SalesLogix CRM is the world’s leading CRM solution that enables users to stay competitive while safeguarding customer retention. SalesLogix has been designed to support the entire business in making more profitable business relationships, with three modules for sales, marketing and customer service functions.

Sage SalesLogix is an extremely powerful solution which offers great opportunities for further development to meet individual business requirements. Existing business processes can be streamlined and automated through introducing SalesLogix, allowing resources to be utilised to better effect, freeing time to be spent attending to more important aspects of business.

About DMC

DMC Software offers a host of software solutions to support the Customer Relationship Management (CRM) and Accounts functions within a business. In addition to this they offer high quality professional services, including development, training and technical support, ensuring businesses are provided with a solution that will increase efficiency and profitability.

For more information on any of the products available from DMC Software visit http://www.dmcsoftware.co.uk, email info@dmcsoftware.co.uk or FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

Jade Dixon-Winters
Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release DMC Software explain how CRM is a great support to businesses through the upturn here

News-ID: 108780 • Views: 1212

More Releases from DMC Software Solutions

DMC Software, award winning Sage Business Partner, is hosting a series of cloud …
Recent research shows that cloud adoption for UK businesses has grown significantly since January 2011 – an attributing factor to this growth could be the financial savings involved with moving to the cloud, says DMC Software. According to research conducted by the Cloud Industry Forum, current Cloud adoption for UK organisations is 62%, with adoption growing 27% since the original study in January 2011. This research goes some way to confirming
The new SalesLogix release creates a significant competitive edge with its impro …
The new release of SalesLogix v8 responds to changing customer behaviour by incorporating out-of-the-box twitter functionality which enables businesses to proactively respond to customers in real-time, allowing for improved service levels. Award winning Sage Business Partner, DMC Software, comment on the highly anticipated SalesLogix v8 CRM release, due out in November. The new release is set to propel SalesLogix into 2013 with Twitter integration and improved mobile enablement, empowering users to
CRM Specialist DMC Software held complimentary CRM workshop with award winning S …
In association with business partner Sage, DMC Software held a CRM Workshop demystifying the significance of customer relationship management and encouraging organisations to use CRM Software. Customer Relationship Management (CRM) and CRM Software are terms used interchangeably by many, though they are very separate concepts. Keen to identify the value of CRM and diminish misconceptions DMC Software, CRM specialists and award winning Sage Business Partner, held a complimentary CRM Workshop at
DMC Software broaden business with Xperience to deliver robust IT solutions
Xperience will broaden its horizons with DMC Sofware to deliver businesses with even greater IT solutions, financial software solutions and customer relationship management solutions. Xperience, one of Northern Ireland’s longest established IT solutions companies, has announced Peterborough based CRM and financial software company, DMC Software Solutions, has become part of the Xperience Group of Companies The announcement will bring employment within the Group to 95. The DMC transaction is part of

All 5 Releases