Press Releases from cem4mobile.com (1 total)
CEM4Mobile Mobile Analytics - The best tool for evaluating mobile customer exper …
Tracking and analyzing browser and mobile application-based services is an important area of research for assessing customer satisfaction and caller trends. Mobile analytics concentrates on four main areas namely understanding end-user behavior patterns, the supported technologies within your target audience, the environment where end-users access the service, and the opinions and values created.
There are several mobile analytics benefits which include understanding the customers’ service trends, i.e. are they active or…