CEM4Mobile Mobile Analytics - The best tool for evaluating mobile customer experience

Tracking and analyzing browser and mobile application-based services is an important area of research for assessing customer satisfaction and caller trends. Mobile analytics concentrates on four main areas namely understanding end-user behavior patterns, the supported technologies within your target audience, the environment where end-users access the service, and the opinions and values created.
There are several mobile analytics benefits which include understanding the customers’ service trends, i.e. are they active or loyal callers, and understanding how marketing campaigns affect the behavior of customers. Mobile analytics provides the technical feasibility which helps to identify the type of handsets callers have and their limitations. This information can therefore be used to identify how fast new handsets are being used in the market, and the contents and capabilities that can be used to provide an ultimate caller experience.
Understanding the environment where callers are and their opinions about the services they receive are crucial mobile analytics benefits. This helps reveal the geographical locations and traffic capacity of networks and data carriers. It also determines how efficient and effective marketing channels are and what callers perceive of them. Feedback from end-users is one of the major reasons for mobile analytics. The surveys carried out provide information from callers that show their real experiences and challenges when communicating over certain carriers.
CEM4Mobile Solutions Ltd provides a dynamic tool for analyzing mobile analytics benefits by understanding the insights provided by graphical solutions from their latest product, CEM4Mobile. CEM4Mobile mobile analytics can reveal current profitable and potential marketing, any visible bottlenecks in the mobile service industry, and callers’ behavior. CEM4Mobile concentrates on mobile services and detects transactions from wireless devices.
CEM4Mobile allows users to experience the real mobile analytics benefits by providing a free trial for testing the newly released CEM4Moblie v1.8; the free trial can be downloaded from their website. This product has outshined other tools from well known web analytics such as Google which have been conducting mobile analytics benefits surveys for a while now.
Notes to the Editor:
CEM4Mobile Solutions Ltd is a Finnish world-class expert in Customer Experience Management (CEM) for mobile content and value-added services. We provide mobile network and industry vertical independent CEM4Mobile solutions and services for companies large and small, which develop, produce or distribute mobile services. CEM4Mobile offering enables companies to measure and analyze data on the interaction between end-users and mobile services, optimize their business, and ensure successful customer relations.

CEM4Mobile Solutions Ltd is a Finnish world-class expert in Customer Experience Management (CEM) for mobile content and value-added services. We provide mobile network and industry vertical independent CEM4Mobile solutions and services for companies large and small, which develop, produce or distribute mobile services. CEM4Mobile offering enables companies to measure and analyze data on the interaction between end-users and mobile services, optimize their business, and ensure successful customer relations.

CEM4Mobile Solutions ltd
P.O BOX 42
FIN-02661 Espoo, FINLAND
Website: http://www.cem4mobile.com
Mail ID:- sales@qaimgroup.com
Phone No:- 358 (0)9 689 884 88

This release was published on openPR.