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Press Releases from FCS - IT-Experten (7 total)

Help Desk Software Comparison: Find the best solution

Choosing the right help desk software can be a challenge, and the wrong choices often lead to inefficient customer support and rising costs. In this article, you'll learn how to avoid typical mistakes and reap the best benefits of a well-chosen help desk software solution. You will gain valuable insights into: * Criteria for selection: Detailed features and functions for optimal decision making. * Free options: Presentation of HEINZELMANN Service.Desk with trial

IT asset management: How companies can reduce operating costs and increase effic …

Efficient IT asset management is essential for a company's success. Common mistakes such as inaccurate inventory, inefficient use of IT resources and non-compliance with regulatory requirements can lead to significant costs and risks. This article shows you how to avoid these mistakes while increasing your company's efficiency and compliance. What can you expect from this article? * Automated inventory with Asset.Desk: Minimizes manual effort and sources of error. * Strategic IT planning and

A Must for IT Decision-Makers: Why You Shouldn't Miss the HEINZELMANN Service.De …

FCS Fair Computer Systems is excited to announce an exclusive webinar introducing the latest version of the HEINZELMANN Service.Desk. This event is aimed at IT decision-makers, current users, and interested parties who wish to learn about the advanced features and improvements of HEINZELMANN Service.Desk 7. The webinar will take place on May 29, 2024, from 10:15 to 11:00 AM online via Webex. Julian Saalfrank, Head of IT Consulting and Support at

Powerful service desk solution HEINZELMANN.Service.Desk from FCS Fair Computer S …

HEINZELMANN Service.Desk: The comprehensive solution for efficient IT and service management FCS Fair Computer Systems GmbH introduces HEINZELMANN Service.Desk - a powerful, user-friendly and cost-efficient full-service management software that revolutionizes IT management. With intuitive interfaces, automatable processes and powerful workflows, the management of IT requests is simplified. And best of all, HEINZELMANN does away with hidden customizing costs, giving you full cost transparency and control. Key functions and benefits The HEINZELMANN Service.Desk offers

IT service management in hospitals: How ITSM and IT asset management improve hos …

In an environment in which technological progress plays a central role, IT service management (ITSM) is a decisive factor for the success of hospitals. Operating modern hospital systems requires not only sophisticated IT solutions, but also effective management and maintenance of these systems. By reading this article, you will avoid the common mistakes of inefficient IT processes and gain a deeper understanding of how optimized ITSM and IT asset management

Guide to tool selection in e-government: Focus on helpdesk and ITSM with HEINZEL …

The transformation of public services through e-government as well as helpdesk and service management solutions plays a key role in increasing proximity to citizens and operational efficiency. However, without the right expertise, mistakes can be made when implementing these technologies, which are not only costly but can also undermine public trust. In the world of IT support systems, many technical terms circulate such as ticket tool, incident handling, IT service management

Criteria for selecting the right ITAM software

Comprehensive guide to selecting IT asset management software: Optimizing efficiency and cost control with Asset.Desk The most important facts in a nutshell * Introduction: This guide takes you through the process of selecting IT asset management software to ensure efficient management and cost control of IT assets. * Definition of ITAM: IT asset management improves the deployment and management of an organization's IT assets throughout their lifecycle. * Fundamentals of software selection: Selecting the

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