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Press Releases from Open Access BPO (6 total)

Open Access BPO Announces HIPAA Compliance

Makati City, Philippines, March 1, 2022 - Open Access BPO, a leading provider of multilingual call center solutions, received Health Insurance and Accountability Act (HIPAA) compliance, ensuring safe data management for its partners in the healthcare industry. HIPAA is a US-mandated set of rules and regulations that stipulates how healthcare institutions and other organizations must handle patients' personally identifiable information. An extensive third-party audit recently validated Open Access BPO's data

Open Access BPO Expands US Operations

LAS VEGAS, Nev., Oct. 19, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced the relocation of its Las Vegas office to accommodate its expanding operations. This relocation is part of the multilingual BPO company's three-year, $20-million investment roadmap to expand its global operations and grow its highly skilled multilingual workforce. The October move initiates a significant shift for Open Access BPO Las Vegas. Originally designated as the

Open Access BPO Achieves GDPR Compliance

MAKATI CITY, Philippines, September 2, 2021— Multilingual outsourcing firm, Open Access BPO, announced that it has achieved compliance with the General Data Protection Regulation (GDPR) legislated by the European Union (EU). The GDPR is the EU's data privacy and protection law that governs how businesses handle EU citizens' personal data. This applies to all companies that collect and process personally identifiable information from EU citizens. Open Access BPO achieved compliance following a

Open Access BPO Joins the Contact Center Association of the Philippines

MAKATI CITY, Philippines, June 08, 2021 –Multilingual call center, Open Access BPO, announced its official membership in the Contact Center Association of the Philippines (CCAP). CCAP is a non-profit organization composed of leading call centers in the Philippines. It advocates on behalf of the local outsourcing industry and supports the Philippines' global dominance in voice services. "We are honored to be a member of CCAP," said Joy Sebastian, Open Access

Open Access BPO Invests $20 Million to Expand Taipei Knowledge Process Outsourci …

TAIPEI, Taiwan, May 5, 2021 — Multinational business process outsourcing (BPO) firm, Open Access BPO, announced its investment to expand its multilingual knowledge process outsourcing (KPO) and call operations. The investment adds a new Taiwan office. The global outsourcing firm has facilities in China, the Philippines, and its US headquarters in Las Vegas, Nevada. Launched in 2014, Open Access BPO Taiwan in Taipei's Xinyi District helps global companies access the

Open Access BPO named top BPO company

WASHINGTON DC, March 1, 2021 – Open Access BPO has been recognized as one of the best business process outsourcing (BPO) companies and a top voice service provider in the recent Clutch 2021 Awards. Market research and B2B review agency Clutch named Open Access BPO in its Top BPO Companies list, having bagged recognitions in multiple categories: Best Back Office Best Data Entry Best Writing & Content Creation As a Top Voice Services

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