Press Releases from Contact Center (2 total)
How ASTIA achieved phenomenal growth through the contactSPACE platform
The problem
ASTIA provides customer engagement solutions to a variety of organisations, including telcos, insurance companies, solicitors, B2B suppliers and B2C retailers.
Their contact centre software is the backbone of their business. Therefore, they needed a comprehensive solution that could be scaled easily and would be a breeze to onboard new clients with.
When managing such a wide range of clientele, ASTIA needed their solution to be flexible enough to handle the wide…
Global Contact Center - Development Industry with History 2017-2020
"Global Contact Center Market 2017-2020" The Report covers current Industries Trends, Worldwide Analysis, Global Forecast, Review, Share, Size, Growth, Effect.
Description-
– About Contact Center
Contact centers have experienced an irretrievable evolution over the last decade. The faculty at a contact center is used to manage clients or customers. They also get in touch with customers via email, telephones, web chat, and social media. Consequently, over the past two decades, many business…
