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Press Releases from Excelsis Business Technology AG (2 total)

DaimlerChrysler issues mandate to Excelsis

The service portal for MercedesCard, the Mercedes-Benz customer service programme, is implemented using Excelsis Software in fast time to market. Stuttgart, 19.10.2006. DaimlerCrysler AG issued a mandate to the Stuttgart-based Excelsis Business Technology AG to implement a service portal for MercedesCard holders. The portal is intended to augment existing interactive information services. Especially business processes such as completing customer surveys that replace annual membership fees, redeeming Mercedes-Benz RoadMiles bonuses and ordering

Automatic switchboard speaks Lëtzebuergesch

Luxembourg/Stuttgart, 14.6.2006 – Excelsis extended its application for the automation of switchboards with a module in Luxembourgian language. Thus, the enterprise is capable of adapting to the special requirements of the economic location of Luxembourg. The voice application is presented for the first time on 29.6.2006 at the "Contact Center Automation 2006" forum in Luxembourg. "Bonjour! Mat weem géift Dir gäeren schwätzen?" An example of a sentence the caller will hear

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