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TechSci Research launches Customer Satisfaction (C-SAT) Surveys & Research Services

11-22-2017 01:24 PM CET | Advertising, Media Consulting, Marketing Research

Press release from: TechSci Research

measuring customer satisfaction,

measuring customer satisfaction,

Global market research and consulting company TechSci Research has launched Customer Satisfaction (CSAT) Surveys & Research Services.
According to Karan Chechi, Director – Research, TechSci Research: “Measuring customer satisfaction levels is no longer a choice, it is an imperative. In an increasingly competitive world, businesses can no longer afford to lose customers due to low satisfaction levels.”
“Studies reveal that the cost of acquiring a new customer is way higher than the cost of retaining an existing customer. A satisfied customer is a key to the survival and success of an enterprise. If a customer is satisfied, he will bring in more referrals and help build your brand in the market,” he adds.
Incidentally, a large number of businesses today fail to measure the customer satisfaction levels. Most organisations understand the significance of this activity but somehow due to some reasons they tend to miss out on this critical aspect.
There may be a product or a service which a company thinks is great but how will you know whether it makes a difference to an end-user or not. Often times, measuring customer satisfaction, customer satisfaction survey form, customer survey companies, companies launch products that are not developed keeping an end-user in mind. They are packaged well, advertised aggressively but fail to survive in the markets. Why? Most times, the companies don’t even know how their target customer base perceives their products.
Keeping track of customer satisfaction levels, in such a scenario, should sit high atop the list of priorities for every organisation.
For more information, visit: https://www.techsciresearch.com/consulting/customer-satisfaction-survey.aspx

About TechSci Research
A global market research and consulting company focused on providing research and consulting services to its customers worldwide.
The company provides comprehensive syndicated research reports, custom research services and data analytics for diverse industry verticals including Consumer Goods and Retail, Automotive, IT & Telecom, Water & Water Recycling, Chemicals, and Energy & Power with offices in US, Canada, UK and India.
TechSci Research employs Industry Analysts and Consultants with vast industry experience to meticulously assist and advise customers in meeting their research and consulting requirements.
www.techsciresearch.com
For more information, please contact:
Vikram Jethwani
vikram.jethwani@techsciresearch.com

A global market research and consulting company focused on providing research and consulting services to its customers worldwide.
The company provides comprehensive syndicated research reports, custom research services and data analytics for diverse industry verticals including Consumer Goods and Retail, Automotive, IT & Telecom, Water & Water Recycling, Chemicals, and Energy & Power with offices in US, Canada, UK and India.

www.techsciresearch.com
For more information, please contact:
Vikram Jethwani
vikram.jethwani@techsciresearch.com

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