Press release
Global Helpdesk Automation Market Size, Status and Forecast 2022: By Product, Application, Manufacturer, Sales and Segmentation - GlobalQYResearch
This report studies the global Helpdesk Automation market, analyzes and researches the Helpdesk Automation development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, likeBMC Software
CA Technologies
HP Enterprise Services
LANDESK
ServiceNow
Atlassian
Axios Systems
Cherwell Software
Freshdesk
Happyfox
Heat Software
Kayako
NTR Global
Resolve Systems
Sunrise Software
SunView Software
Vision Helpdesk
Vorex
Zendesk
Market segment by Regions/Countries, this report covers
United States
EU
Japan
China
India
Southeast Asia
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Market segment by Type, Helpdesk Automation can be split into
Incident Management Systems
Self-service Password Reset
Knowledge Base
Incident Management Portal
Automated Diagnostics
Market segment by Application, Helpdesk Automation can be split into
IT and Telecom
BFSI
Government and Education
Healthcare
Manufacturing and Automotive
Retail
Others
Table of Contents
Global Helpdesk Automation Market Size, Status and Forecast 2022
1 Industry Overview of Helpdesk Automation
1.1 Helpdesk Automation Market Overview
1.1.1 Helpdesk Automation Product Scope
1.1.2 Market Status and Outlook
1.2 Global Helpdesk Automation Market Size and Analysis by Regions
1.2.1 United States
1.2.2 EU
1.2.3 Japan
1.2.4 China
1.2.5 India
1.2.6 Southeast Asia
1.3 Helpdesk Automation Market by Type
1.3.1 Incident Management Systems
1.3.2 Self-service Password Reset
1.3.3 Knowledge Base
1.3.4 Incident Management Portal
1.3.5 Automated Diagnostics
1.4 Helpdesk Automation Market by End Users/Application
1.4.1 IT and Telecom
1.4.2 BFSI
1.4.3 Government and Education
1.4.4 Healthcare
1.4.5 Manufacturing and Automotive
1.4.6 Retail
1.4.7 Others
2 Global Helpdesk Automation Competition Analysis by Players
2.1 Helpdesk Automation Market Size (Value) by Players (2016 and 2017)
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future
3 Company (Top Players) Profiles
3.1 BMC Software
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions
3.1.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.1.5 Recent Developments
3.2 CA Technologies
3.2.1 Company Profile
3.2.2 Main Business/Business Overview
3.2.3 Products, Services and Solutions
3.2.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.2.5 Recent Developments
3.3 HP Enterprise Services
3.3.1 Company Profile
3.3.2 Main Business/Business Overview
3.3.3 Products, Services and Solutions
3.3.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.3.5 Recent Developments
3.4 LANDESK
3.4.1 Company Profile
3.4.2 Main Business/Business Overview
3.4.3 Products, Services and Solutions
3.4.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.4.5 Recent Developments
3.5 ServiceNow
3.5.1 Company Profile
3.5.2 Main Business/Business Overview
3.5.3 Products, Services and Solutions
3.5.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.5.5 Recent Developments
3.6 Atlassian
3.6.1 Company Profile
3.6.2 Main Business/Business Overview
3.6.3 Products, Services and Solutions
3.6.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.6.5 Recent Developments
3.7 Axios Systems
3.7.1 Company Profile
3.7.2 Main Business/Business Overview
3.7.3 Products, Services and Solutions
3.7.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.7.5 Recent Developments
3.8 Cherwell Software
3.8.1 Company Profile
3.8.2 Main Business/Business Overview
3.8.3 Products, Services and Solutions
3.8.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.8.5 Recent Developments
3.9 Freshdesk
3.9.1 Company Profile
3.9.2 Main Business/Business Overview
3.9.3 Products, Services and Solutions
3.9.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.9.5 Recent Developments
3.10 Happyfox
3.10.1 Company Profile
3.10.2 Main Business/Business Overview
3.10.3 Products, Services and Solutions
3.10.4 Helpdesk Automation Revenue (Value) (2012-2017)
3.10.5 Recent Developments
3.11 Heat Software
3.12 Kayako
3.13 NTR Global
3.14 Resolve Systems
3.15 Sunrise Software
3.16 SunView Software
3.17 Vision Helpdesk
3.18 Vorex
3.19 Zendesk
4 Global Helpdesk Automation Market Size by Type and Application (2012-2017)
4.1 Global Helpdesk Automation Market Size by Type (2012-2017)
4.2 Global Helpdesk Automation Market Size by Application (2012-2017)
4.3 Potential Application of Helpdesk Automation in Future
4.4 Top Consumer/End Users of Helpdesk Automation
5 United States Helpdesk Automation Development Status and Outlook
5.1 United States Helpdesk Automation Market Size (2012-2017)
5.2 United States Helpdesk Automation Market Size and Market Share by Players (2016 and 2017)
6 EU Helpdesk Automation Development Status and Outlook
6.1 EU Helpdesk Automation Market Size (2012-2017)
6.2 EU Helpdesk Automation Market Size and Market Share by Players (2016 and 2017)
7 Japan Helpdesk Automation Development Status and Outlook
7.1 Japan Helpdesk Automation Market Size (2012-2017)
7.2 Japan Helpdesk Automation Market Size and Market Share by Players (2016 and 2017)
8 China Helpdesk Automation Development Status and Outlook
8.1 China Helpdesk Automation Market Size (2012-2017)
8.2 China Helpdesk Automation Market Size and Market Share by Players (2016 and 2017)
9 India Helpdesk Automation Development Status and Outlook
9.1 India Helpdesk Automation Market Size (2012-2017)
9.2 India Helpdesk Automation Market Size and Market Share by Players (2016 and 2017)
10 Southeast Asia Helpdesk Automation Development Status and Outlook
10.1 Southeast Asia Helpdesk Automation Market Size (2012-2017)
10.2 Southeast Asia Helpdesk Automation Market Size and Market Share by Players (2016 and 2017)
11 Market Forecast by Regions, Type and Application (2017-2022)
11.1 Global Helpdesk Automation Market Size (Value) by Regions (2017-2022)
11.1.1 United States Helpdesk Automation Revenue and Growth Rate (2017-2022)
11.1.2 EU Helpdesk Automation Revenue and Growth Rate (2017-2022)
11.1.3 Japan Helpdesk Automation Revenue and Growth Rate (2017-2022)
11.1.4 China Helpdesk Automation Revenue and Growth Rate (2017-2022)
11.1.5 India Helpdesk Automation Revenue and Growth Rate (2017-2022)
11.1.6 Southeast Asia Helpdesk Automation Revenue and Growth Rate (2017-2022)
11.2 Global Helpdesk Automation Market Size (Value) by Type (2017-2022)
11.3 Global Helpdesk Automation Market Size by Application (2017-2022)
12 Helpdesk Automation Market Dynamics
12.1 Helpdesk Automation Market Opportunities
12.2 Helpdesk Automation Challenge and Risk
12.2.1 Competition from Opponents
12.2.2 Downside Risks of Economy
12.3 Helpdesk Automation Market Constraints and Threat
12.3.1 Threat from Substitute
12.3.2 Government Policy
12.3.3 Technology Risks
12.4 Helpdesk Automation Market Driving Force
12.4.1 Growing Demand from Emerging Markets
12.4.2 Potential Application
13 Market Effect Factors Analysis
13.1 Technology Progress/Risk
13.1.1 Substitutes
13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
13.3.1 Economic Fluctuations
13.3.2 Other Risk Factors
14 Research Finding/Conclusion
15 Appendix
Methodology
Analyst Introduction
Data Source
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