Press release
Key Factor Supporting Helpdesk Automation Market Development in 2025: Impact Of Increasing Workflow Automation On Helpdesk Automation Market
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shiftsHow Large Will the Helpdesk Automation Market Size By 2025?
The market size of helpdesk automation has seen a significant surge in recent times. This value is forecasted to escalate from $6.14 billion in 2024 to $8.14 billion in 2025, experiencing a compound annual growth rate (CAGR) of 32.6%. The substantial growth during the historical period is a result of mounting demand for effective customer service, increased reliance on cloud-based technologies, and the growing use of automation technologies like chatbots and virtual assistants. Contributions from endeavours like superior customer data management, analysis, and a drive to boost employee productivity through automation, have also been pivotal to this growth.
How Big Is the Helpdesk Automation Market Size Expected to Grow by 2029?
Expectations for the helpdesk automation market size indicate a substantial expansion in the coming years, with projections reaching $24.93 billion in 2029 and a compound annual growth rate (CAGR) of 32.3%. The predicted expansion during the forecast period is associated with the escalating demand for industrial automation within manufacturing sectors, an upswing in digital process automation across multiple industries, and businesses increasingly adopting cutting-edge technologies as part of their standard operations. Additionally, the emphasis on refining ticket management, minimizing human error, and creating quicker resolution times also contributes to this growth. Key trends for this period include the growing adoption of cutting-edge AI and machine learning technologies for bespoke customer support, amplified emphasis on improving customer data management and analytical capabilities, and a surge in the requirement for efficient, responsive customer support services.
View the full report here:
https://www.thebusinessresearchcompany.com/report/helpdesk-automation-global-market-report
Which Key Market Drivers Powering Helpdesk Automation Market Expansion and Growth?
The growing trend of automating tasks in the workflow is predicted to boost the expansion of the helpdesk automation market. Workflow automation relates to the application of technology to mechanize tasks that are normally done manually and repetitively, thus making business processes more efficient. This surge in workflow automation is tied to the demand for enhanced effectiveness, cost reduction, improved productivity, and compliance assurance. Helpdesk automation aids in streamlining workflow automation by combining ticketing systems, automating the routing of tickets, providing options for self-service, using chatbots, and offering data analysis for optimizing processes. For example, a recent study in January 2022 by the Department for Digital, Culture, Media & Sport (DCMS) projected a significant growth in the use of AI technology from 15.1% in 2020 to 22.7% in 2025, with an additional 267,000 firms integrating AI into their systems. Furthermore, it's projected that by 2050, roughly 34.8% of companies, equating to approximately 1.3 million businesses, will adopt AI. Hence, the escalation in workflow automation is propelling the helpdesk automation market's progression.
Get your free sample here:
https://www.thebusinessresearchcompany.com/sample.aspx?id=14927&type=smp
Which Fast-Growing Trends Are Poised to Disrupt the Helpdesk Automation Market?
Prominent players in the helpdesk automation market leverage advanced technologies like artificial intelligence (AI) to maximize their profit margins. AI represents machines mimicking human intelligence processes, which enables them to carry out tasks such as learning, reasoning, and decision making. For instance, in August 2023, Kognitos, a US-based software firm, introduced a generative AI automation platform. This platform lets corporate users perform a range of tasks pertaining to planning, cross-checking, operating, and preserving business process automation using natural language. Its main features comprise Self Service for All, allowing users to generate automation without any prior training, and Human Language Interpreter 2.0, which converts business processes in human language into code and syncs with productivity tools, enterprise resource planning (ERP), customer relationship management (CRM), and databases.
What Are the Emerging Segments in the Helpdesk Automation Market?
The helpdesk automation market covered in this report is segmented -
1) By Type: Web Help Desk, On-Premise Help Desk, Enterprise Help Desk, Open Source Help Desk
2) By Solution: Ticket Sortation, Ticket Scheduling, Alert Management
3) By Organization Size: Large Enterprises, Small And Medium Enterprises
4) By Vertical: Information Technology and Telecom, Banking Financial Services And Insurance (BFSI), Government, Education, Healthcare, Manufacturing, Automotive, Retail, Other Verticals
Subsegments:
1) By Web Help Desk: Cloud-Based Help Desk, SaaS-Based Help Desk
2) By On-Premise Help Desk: On-Premise Software Solutions, On-Premise Hardware Solutions
3) By Enterprise Help Desk: IT Help Desk Solutions, HR Help Desk Solutions, Customer Support Help Desk Solutions, Multi-Department Help Desk Solutions
4) By Open Source Help Desk: Open Source Software (Self-Hosted), Open Source SaaS Solutions
Tailor your insights and customize the full report here:
https://www.thebusinessresearchcompany.com/customise?id=14927&type=smp
Who Are the Global Leaders in the Helpdesk Automation Market?
Major companies operating in the helpdesk automation market are NTRglobal S.L., Broadcom Inc., Salesforce Inc., ServiceNow Inc., Atlassian Pty Ltd., BMC Software Inc., Zendesk Inc., SolarWinds Worldwide LLC, TeamViewer AG, Ivanti Inc., Freshworks Inc., ConnectWise LLC, Kaseya Limited, Sunrise Software Limited, Spiceworks LLC, Resolve Systems LLC, IFS Capital Limited, Kayako Ltd., SunView Software Inc., NetIQ Corporation, Groove Networks LLC, Vision Helpdesk, HappyFox Inc., Tenfold, Deskero Srl
Which are the Top Profitable Regional Markets for the Helpdesk Automation Industry?
North America was the largest region in the helpdesk automation market in 2024. The regions covered in the helpdesk automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Purchase the full report today:
https://www.thebusinessresearchcompany.com/purchaseoptions.aspx?id=14927
"This Report Supports:
1.Business Leaders & Investors - To identify growth opportunities, assess risks, and guide strategic decisions.
2.Manufacturers & Suppliers - To understand market trends, customer demand, and competitive positioning.
3.Policy Makers & Regulators - To track industry developments and align regulatory frameworks.
4.Consultants & Analysts - To support market entry, expansion strategies, and client advisory work."
Connect with us on:
LinkedIn: https://in.linkedin.com/company/the-business-research-company,
Twitter: https://twitter.com/tbrc_info,
YouTube: https://www.youtube.com/channel/UC24_fI0rV8cR5DxlCpgmyFQ.
Contact Us
Europe: +44 7882 955267,
Asia: +91 88972 63534,
Americas: +1 310-496-7795 or
Email: mailto:info@tbrc.info
Learn More About The Business Research Company
With over 15,000+ reports from 27 industries covering 60+ geographies, The Business Research Company has built a reputation for offering comprehensive, data-rich research and insights. Our flagship product, the Global Market Model delivers comprehensive and updated forecasts to support informed decision-making.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Key Factor Supporting Helpdesk Automation Market Development in 2025: Impact Of Increasing Workflow Automation On Helpdesk Automation Market here
News-ID: 4125049 • Views: …
More Releases from The Business Research Company

Continuously Variable Transmission Market Expansion Continues, with Forecast Val …
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.
Continuously Variable Transmission Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
The market size for continuously variable transmission has witnessed a robust growth over the past few years. Projected to rise from a size of $21.2 billion in 2024 to $22.4 billion in 2025, it…

Financial Protection Market Poised to Hit $89.18 Billion by 2029 with Accelerati …
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.
Financial Protection Market Size Growth Forecast: What to Expect by 2025?
The market size for financial protection has seen robust growth in the past few years. Projected to increase from $65.29 billion in 2024 to $69.68 billion in 2025, it suggests a Compound Annual Growth Rate (CAGR) of 6.7%.…

Comprehensive Container Tracking Market Forecast 2025-2034: Growth Trends and St …
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.
Container Tracking Market Size Valuation Forecast: What Will the Market Be Worth by 2025?
The expansion of the container tracking market has been notable in past years, with a rise expected from $10.11 billion in 2024 to $10.94 billion in 2025, exhibiting a compound annual growth rate (CAGR) of…

Navigating the Future: Filter Needles Market Trends and Forecast Insights, 2025 …
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts.
Filter Needles Market Size Growth Forecast: What to Expect by 2025?
The market size for filter needles has significantly expanded in the past few years. It is projected to increase from $1.59 billion in 2024 to about $1.73 billion in 2025, representing a compound annual growth rate (CAGR) of…
More Releases for Desk
Clear Desk Pro: The Ultimate Tool for a Clutter-Free and Productive Desk
A cluttered desk can lead to distractions, lost documents, and reduced efficiency. Whether you work from home or in an office, keeping your workspace organized is essential for maintaining focus and productivity. The Clear Desk Pro offers a sleek and practical solution for organizing your desk by eliminating unnecessary clutter. In this review, we will explore what Clear Desk Pro is, how it works, its benefits, potential drawbacks, and customer…
Service Desk Tools Market
The Latest research study released by HTF MI “Service Desk Tools Market” with 100+ pages of analysis on business Strategy taken up by key and emerging industry players and delivers know how of the current market development, landscape, technologies, drivers, opportunities, market viewpoint and status. Understanding the segments helps in identifying the importance of different factors that aid the market growth. Some of the Major Companies covered in this Research…
Mini Desk Heater Review - The Best Desk Heaters 2021
Visit Official Website Here >> https://bit.ly/3040uOI
Modern, energy-efficient space heaters offer a convenient and cost-effective way to improve home and office comfort. Personal-size models can be an excellent choice for some situations. Larger versions can increase the warmth in a variety of living spaces, or they can be used as temporary heat in a garage or a workshop.
Space heaters are particularly useful when it’s impractical to expand an existing heating system…
Service Desk Software Market to Watch: Spotlight on JIRA Service Desk, Freshserv …
A new business intelligence report released by HTF MI with title "Global Service Desk Software Market Size, Status and Forecast 2020-2026" is designed covering micro level of analysis by manufacturers and key business segments. The Global Service Desk Software Market survey analysis offers energetic visions to conclude and study market size, market hopes, and competitive surroundings. The research is derived through primary and secondary statistics sources and it comprises both…
Global Help Desk Systems Market Growth and Analysis by Top Manufacturers Fresh d …
Help desk software is a suite of tools that enable you to provide information or support to customers with concerns, complaints or inquiries about your product or service. It is a platform that unifies queries from various customer-facing support channels, such as, live chat, email integration, web contact forms, and phone, mobile and social media.
In this report, we study the present scenario (with the base year being 2017) and the…
Help Desk Software Market Is Thriving Worldwide | MindTouch, Zendesk, Zoho Desk, …
HTF MI recently introduced 2018-2025 Help Desk Software Market study with in-depth overview, describing about the Product / Industry Scope and elaborates market outlook and status to 2023. The market Study is segmented by key regions which is accelerating the marketization. At present, the market is developing its presence and some of the key players from the complete study are MindTouch, Zendesk, Zoho Desk, TeamSupport, Oracle Service Cloud, Freshservice, LiveAgent,…