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Vision Helpdesk Launches Migration Tool

09-10-2008 03:51 PM CET | IT, New Media & Software

Press release from: ThinkSupport Solutions

TheVisionWorld.com, a helpdesk software provider, today announced a new feature -- "Migration Tool". The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their Inbox and offers methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, sla, escalations, reports, etc.

The company claims that the migration tool is user-friendly and the extensible migration process ensures reliability and data integrity. Migration of users, tickets/emails, ticket queue's, ticket status and much more are seamlessly done that definitely saves time and effort."

"For any organization tickets/emails data is crucial in order to keep track of client communication". said Company HR. Preeti Sharma. She said, "The migration tool is innovative and automates the entire migration process and easily imports data from major helpdesk's like: Kayako Support Suite, Kayako eSupport, Cerberus and WHMCS". She added, "Vision team endeavors for developing innovative tools that will help automate or simplify day to day helpdesk operations."

For more details please check this -- http://www.thevisionworld.com/blog/

TheVisionWorld.com is dedicated website for our helpdesk software - "Vision". ThinkSoftwares.net a subsidiary unit of ThinkSupport.net manages and maintains TheVisionWorld.com
TheVisionWorld serves as a hub for all details (product info, demo, pricing, knowledgebase etc) related to Vision.Vision was born with the increasing demand & desperate needs in an online business for issue tracker/helpdesk software -- although there is nothing perfect in this world but there is always a scope for improvement, Keeping that in mind we did a quick survey (in-house with our 60 plus support techs who daily solve hundreds of support queries and various companies using helpdesk for attending their clients) -- The result of the survey was overwhelming, One common question was - No existing helpdesk softwares provide efficient way to manage multiple company support / sales channels at one place.

ThinkSupport Solutions (www.thinksupport.net)
IInd Floor, Gajra Chambers
Mumbai-Agra Highway
Nasik, MH 422009
IN

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