Matrix Merged Multiple Locations of a Power Transmission Company in Oman

Matrix, with a varied portfolio of Telecom and Security solutions, has built up a strong customer base in the domestic and the international market. The company holds a product line consisting of reliable IP-PBXs, intelligent GSM and VOIP Gateways, ergonomically designed User Terminals and advanced Unified Communication server. All these products are engineered to improve communication in different businesses in the Manufacturing, Retail, Hospitality, Healthcare and the Banking sector.

Matrix recently constructed a robust communication infrastructure at the Oman based Power Transmission company. The Power Transmission Company handles the responsibility of generating power as well as maintaining the power needs of Oman. In association with esteemed partner - Khimji Ramdas LLC, Matrix tailored a solution with PBXs and Gateways.

The company has two head offices in two different cities of Oman. Head office-1 is in Muscat and head office-2 is in Dhofar. Both head offices have their own power plants – head office-1 has 70 power plants while the head office-2 has seven. The company couldn’t afford any break in communication and hence, having a communication backup was their prime requirement. Further, they wanted to elevate communication experience of their employees. For this they were looking for a system with convenient dialling patterns. A single box capable of providing connectivity on different networks such as PRI, BRI, GSM, CO and IP was one of their requirements. Confidentiality of communication was a matter of concern for them, so they wanted a secured network for routing all their calls.

A brief overview of the case is as follows:

Challenges:

System Redundancy
Convenient Dialling Patterns
Access Multiple Trunks from a Single Solution
Ease of Connectivity with Field Employees
Secured Communication between Multiple Locations

Solution:

Multi-location Communication over Fibre – ETERNITY ME
VOIP-FXO-FXS Gateway Solution - SETU VFXTH0016
Multiple Trunks - 16 CO Trunks and 8 GSM
GSM CUG Trunking to Connect with the Field Employees
Built-in Advanced Network Security Protocols

Results:

Ensured 24x7 Connectivity
Robust Back-up
Enhanced Communication Convenience
Improved Productivity

“All our products are tailored to cater to the distinct communication needs of the different industries. However, our DSIR recognized R&D is constantly working to enable different features to suffice evolving needs of the enterprises”, said Sagar Gosalia, Sr. VP Sales and Marketing.

About Matrix
An innovative, technology driven and customer focused organization, Matrix is committed to keep pace with the revolutions in the telecom and security industries. With more than 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like IP Video Surveillance, Access Control, Time-Attendance, Unified Communications, IP-PBX, Universal Gateways, Convergence, VoIP Gateways and GSM Gateways. These solutions are feature-rich, reliable and conform to the international standards. Having global footprints in Europe, North America, South America, Africa and Asia through an extensive network of more than 500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries. Matrix has won many national and international awards for its innovative products.

Matrix Comsec
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This release was published on openPR.