openPR Logo
Press release

Iontas Partners with Award Winning Predictive Dialer Company

07-18-2008 02:08 PM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Iontas

Iontas Logo

Iontas Logo

Austin, Texas and Letterkenny, Ireland – July 17, 2008 - A leading, award winning company supplying predictive dialers to contact centers is partnering with Iontas to offer something its competitors don’t: workforce optimization tools.

The company currently offers automated solutions for inbound and outbound calls, campaign processing and real time control. The integration of Iontas software means the company’s clients will not only have access to superb dialing tools, they will gain visible insight into the how agents use technology to do their jobs.

“In just a few minutes, managers can appreciate this incredibly unique technology that can have such a powerful impact on managing the business”, claims VP of Sales Doug Reid. “Iontas is delighted to add this predictive dialing company to its portfolio of partners”.

The partnership with Iontas will likely give the predictive dialing company a strong competitive advantage due to the strong need for workforce optimization in contact centers, say representatives from the company.

Iontas’s Focus suite includes three independent modules, Activity Focus, Event Focus, and Process Focus. Focus produces full time-and-motion studies for every office worker throughout the day. This capability enables managers and employees to work more closely together to constantly improve the business processes that ultimately affect the effectiveness of the center’s operations.

###

Iontas
2802 Flintrock Trace Road
Suite B102
Austin, TX 78738

About Iontas

Founded in 2000, Iontas creates software that captures information about how workers use software applications to do their jobs.

Installed on over 500,000 PCs worldwide, Iontas’s Focus suite enables contact centers, back offices, and enterprises to see precisely how employees are using all their IT resources over time. With facts in hand, managers can make informed decisions about how to improve their company’s business processes and software tools.

Iontas helps companies work smart.

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release Iontas Partners with Award Winning Predictive Dialer Company here

News-ID: 48933 • Views:

More Releases from Iontas

Iontas Selects Cima Solutions Group as Premier Partner
Iontas Selects Cima Solutions Group as Premier Partner
Austin, TX – November 12, 2008 - Cima Solutions Group was selected by Iontas as a premier partner, a relationship which will pave the way for heightened productivity for State of Texas – and many other – employees. Cima, an IBM Premier Business Partner that delivers business continuity and IT infrastructure solutions, was recently awarded a contract by the State of Texas. The Iontas-Cima partnership provides access to Cima’s clients –
Iontas’ Innovative R&D Catches Attention of Enterprise Ireland – Awards Iontas $450k in Matching Funds
Iontas’ Innovative R&D Catches Attention of Enterprise Ireland – Awards Iont …
Donegal, Ireland and Austin, TX, June 20, 2008 – Iontas disclosed today that they were recently awarded matching funds for their innovative research and development to facilitate the creation of a substantial new component for the Process Focus software product. The investment of over $1m will be funded up to 45% by Enterprise Ireland, the Irish state body responsible for promoting Irish companies in Global markets. Iontas, recently described by
Iontas Recognized as “Missing Link” in Workforce Optimization by Leading Analyst Firm
Iontas Recognized as “Missing Link” in Workforce Optimization by Leading Ana …
Austin Texas and Letterkenny Ireland, June 10, 2008 – Premier global marketing intelligence firm IDC has turned the spotlight on Iontas, dubbing the software provider “the missing link” in business process management, in an article released recently. “Iontas fills a gap that exists…whose objective is to aggregate and harness the rich source of accurate real-time data from different operating environments,” the article reads. IDC contends that “the world is entering a
Major U.S. Bank Deploys 55,000 Seats of Iontas’ Focus Software Suite
Major U.S. Bank Deploys 55,000 Seats of Iontas’ Focus Software Suite
Austin, Texas, and Letterkenny, Ireland – June 4, 2008 – Iontas revealed today that a major U.S. bank has successfully deployed 55,000 seats of Iontas’ Focus software suite as part of a Six Sigma initiative to streamline front-office operations. This bank, a significant player in the American financial landscape, provides an expansive range of banking and financial services through more than 5,000 retail branches across the United States. A premier

All 5 Releases


More Releases for Focus

Digital Assurance Market Analysis 2018 And Global Top Vendors Profile Micro Focu …
The Global Digital Assurance Market accounted for USD 2.81 billion in 2017 and is projected to grow at a CAGR of 14.1% the forecast period of 2018 to 2025. The upcoming market report contains data for historic years 2016, the base year of calculation is 2017 and the forecast period is 2018 to 2025. Global Digital Assurance Market By Testing Mode (Manual testing and Test automation), By Testing Type (Application Programming Interface
Customer Focus – Interserve
Interserve, one of the world's foremost support services and construction companies has been using TEAM Sigma Software since 2011 and has successfully adopted one of TEAM's latest software developments, Sigma Energy Viewer. Interserve Consultancy (part of Interserve Construction) currently manages over 400 Interserve sites and recently Interserve made a conscious decision to move to the next generation of TEAM software solutions - TEAM Sigma Cloud. About TEAM Sigma Cloud TEAM Sigma Cloud utilises
FOCUS: Smart Grid
Smart Grid technology has the capacity to increase energy efficiency by improving awareness among consumers about the connection between electricity use and the environment. On Nov. 21, leading experts from the U.S. and Germany will convene at the German Center for Research and Innovation (GCRI) to discuss the technology’s past successes and future challenges. NEW YORK (November 14, 2013) – After sequential hurricanes in 2011 and 2012, New Yorkers experienced
Focus on Abrasive Cutting
In the process of abrasive waterjet cutting, the focusing tube is a vital component. After all it is in this tube where high pressure water and abrasive are focused to an efficient cutting jet. During this procedure, the physical processes in the tube crucially affect the final speed and precision of the cutting jet as well as the kerf width at the workpiece. However, which factors influence the functionality of
Focus Softnet Unveils Advanced Features For Focus i At GITEX Saudi Arabia 2011
In addition to promoting its flagship ERP solutions, Focus Softnet is also showcasing its customised enterprise solutions for different verticals at the niche technology exhibition. Riyadh, Kingdom of Saudi Arabia, May 16, 2011: Focus Softnet, the leading software development company, today announced the launch of the latest version of its best-selling Enterprise Resource Planning (ERP) solution - Focus i at GITEX Saudi Arabia 2011. The company is also promoting its latest
Focus: Smart Grid
New York (November 15, 2010) – The German Center for Research and Innovation (GCRI), in cooperation with the German American Chambers of Commerce (GACC), will host a roundtable discussion on the technology, policy and business outlook of intelligent energy management systems. The event will take place on Thursday, November 18, from 6:30 to 8:30 P.M., at the German House New York (871 United Nations Plaza, First Avenue, btw. 48th &