Progressive Infotech Introduces a Future-Ready Workplace Management Suite: Integrating Human-Led Services with Human + AI-Powered Digital Workplace

Progressive Infotech introduces of its Future-Ready Workplace Management Suite, a transformative solution that unites Human-Led Workplace Services with the Human + AI-Powered Digital Workplace (Workelevate). This powerful convergence delivers a seamless, proactive, and intelligent workplace management model designed to address the evolving needs of modern enterprises. The suite empowers organizations to accelerate IT resolutions, enhance employee experience, improve productivity, and optimize IT costs at scale.

The Workplace Management Suite provides comprehensive coverage across every critical dimension of enterprise workplace management. It brings together the structured reliability of human-led workplace services-including support services, experience and operations monitoring, and asset and infrastructure management-with the intelligence and agility of Workelevate, the Human + AI-powered digital workplace. Workelevate extends this model further by adding advanced capabilities such as an IT co-pilot, digital employee experience (DEX) management, and endpoint management, ensuring organizations can deliver consistent, efficient, and proactive support across their digital ecosystem.

By integrating these strengths into a unified model, enterprises can achieve tangible business outcomes. Workelevate automation alone delivers approximately ~50% ticket resolution, while the combined power of AI and live analyst collaboration drives resolution rates as high as ~90%. This translates into reduced downtime, faster issue resolution, improved employee satisfaction, and measurable cost optimization-outcomes that are increasingly critical in the modern workplace.

Progressive Infotech's leadership in digital workplace transformation continues to be validated by global analyst recognition. The company has been recognized in the Gartner® Magic QuadrantTM for Digital Employee Experience (DEX) Management Tools in both 2024 and 2025, where it has been recognized as a Niche Player for two consecutive years. Progressive has also been named a Contender in the ISG 2024 Digital Employee Experience Solutions Quadrant and was featured in the Forrester 2024 State of Digital Workplace Services Report. These endorsements underscore the company's commitment to driving innovation and measurable impact in the digital workplace domain.

Speaking on the launch, Mr. Prateek Garg, Founder & Managing Director of Progressive Infotech, said: "The Workplace Management Suite represents a transformative step forward in how enterprises manage and deliver best in class employee experiences. It is a powerful demonstration of how organizations can harness the best of both worlds - the reliability and empathy of human-led services, combined with the speed and intelligence of AI-powered automation. By integrating these capabilities, we are not only resolving IT challenges faster but also aligning with the future of work itself. This suite enables enterprises to build resilient, efficient, and employee-centric workplaces that are truly future-ready[PG] at a much lower cost."

The vision behind the Workplace Management Suite reflects Progressive Infotech's belief that the workplace of tomorrow is not just human, and it is not just AI. It is Human-Led, Human, and AI-together. By uniting empathy, expertise, and intelligence, Progressive Infotech is delivering a future-ready model that helps enterprises reimagine how work gets done, aligning technology, people, and processes to deliver exceptional outcomes.

Progressive Infotech is a trusted partner in digital workplace, digital infrastructure, and cybersecurity solutions, helping enterprises modernize operations and transform employee experiences worldwide. With a proven track record of innovation, scalability, and service excellence, Progressive enables organizations to achieve resilience and agility in today's dynamic business environment.

To explore how the Workplace Management Suite can transform enterprise IT and employee experience, organizations can connect with Progressive at solutions@progressive.in or book a consultation. More information is available at progressive.in/workplace-management
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Trusted by some of the top businesses across industries, Progressive Infotech is an IT Managed Services provider helping enterprises accelerate their digital transformation by providing employeecentric services. Encompassing more than 1000+ professionals, 75+ active clients, and an integrated 24x7 NOC-SOC in India's National Capital Region - we leverage technology, talent, and capabilities to help customers achieve business outcomes.

This release was published on openPR.