Press release
SocialRoots.ai Launches GridSocial: A Nationwide Information and Referral Software for Social Care Coordination
SocialRoots.ai proudly announces the national rollout of GridSocial, an advanced Information and Referral (I&R) software designed to streamline the coordination between healthcare organizations and community-based service providers. Built specifically to support Social Determinants of Health (SDoH) efforts, GridSocial enables closed-loop referrals, centralized request management, and measurable outcomes across social and health sectors.A New Era of Community-Based Care Coordination
GridSocial addresses long-standing fragmentation between healthcare and social care systems by providing a centralized, secure, and intelligent platform that manages intake, triage, referrals, and follow-up from a single, intuitive interface.
Core Capabilities of GridSocial Include:
Centralized Intake and Triage: All incoming requests-whether from clinics, hospitals, social workers, or community members-are routed into one consolidated system for faster processing and reduced duplication.
Automated Matching and Smart Routing: The platform intelligently matches individuals' needs with the most suitable service providers based on urgency, geography, eligibility criteria, and program availability.
Referral Network Database: A searchable and organized database of community-based organizations helps referral teams quickly identify service partners and connect clients to care with confidence.
Closed-Loop Tracking: GridSocial tracks referrals through every stage-submission, acceptance, service delivery, and resolution-ensuring nothing falls through the cracks and outcomes are verifiable.
Analytics and Reporting: Program managers and leadership teams gain access to powerful dashboards and reporting tools to monitor volumes, completion rates, unmet needs, and performance indicators across regions and programs.
Purpose-Built for Social Impact
GridSocial is not a retrofitted clinical solution-it's built from the ground up to serve the unique workflows of nonprofits, hospitals, public health departments, and collaborative coalitions focused on social care delivery. It supports HIPAA-compliant operations, integrates with leading EHR and case management systems, and scales to accommodate organizations of all sizes.
Transforming Outcomes with Accountability
With GridSocial, partners across healthcare, housing, food security, behavioral health, education, and employment services can work together more effectively. The software ensures transparency, enhances trust among collaborators, and ultimately improves client outcomes by closing referral loops and eliminating service silos.
A Growing Movement
Already in use by networks of health systems, FQHCs, county health departments, and multi-agency collaboratives, GridSocial is rapidly becoming the preferred platform for organizations seeking to scale their impact while improving operational efficiency and data transparency.
https://www.socialroots.ai/blog/crrm/information-and-referral-software-sdoh-platform-gridsocial
SocialRoots.ai
228 Hamilton Ave, Palo Alto, CA 94301, United States
SocialRoots.ai develops innovative digital solutions that support health equity, social impact, and coordinated community care. GridSocial, its flagship product, is designed to empower cross-sector partnerships by providing reliable, data-driven, and person-centered referral and request management.
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