Press release
In-Depth Analysis of the Interactive Voice Response Market: Growth Opportunities, Key Trends, and Forecast 2025-2034
Interactive Voice Response Market
The rise in internet usage is anticipated to fuel the expansion of the interactive voice response market in the future. The term internet penetration is used to denote the proportion of a population or a given geographical region with internet access. Interactive Voice Response (IVR) systems can help augment internet penetration by offering an easily adjustable and user-centric interface for those who might not have direct access to the internet or who predominantly prefer voice-oriented interactions. For example, the International Telecommunication Union, a telecommunication agency based in Switzerland, documented in October 2023 that 67% of the global population have internet access, indicating a 4.7% increase since 2022. This is an upward shift from the 3.5% growth rate seen from 2021 to 2022. In less economically developed nations, there was an increase in internet usage, with the figure rising to 27% from 24% in 2022. Consequently, the growth of internet penetration is a driving factor in the interactive voice response market.
Get Your Interactive Voice Response Market Report Here:
https://www.thebusinessresearchcompany.com/report/interactive-voice-response-global-market-report
How will the growth rate of the interactive voice response market shape industry trends by 2034?
In recent times, the interactive voice response market has seen substantial growth. It's projected to increase from $5.53 billion in 2024 to $5.92 billion in 2025, registering a compound annual growth rate (CAGR) of 7.0%. The significant growth in the historical period can be credited to the surge in the use of internet services and mobile phones, growing teams of customer care and sales in various enterprises, and an increase in the demand for improving customer relationship management.
The market size of interactive voice response is anticipated to experience substantial growth in the forthcoming years. The value predicted for 2029 is $7.7 billion, with a compound annual growth rate (CAGR) of 6.8%. This predicted increase during the forecast period is due to the growing popularity of customized IVR, expanding internet accessibility, and a surge in cloud-based IVR. The forecast period will also witness significant trends such as advances in microfinance and digital banking, establishment of partnerships and collaborations, investment decisions, product innovation, and technological progression in the interactive voice response industry.
Get Your Free Sample Now - Explore Exclusive Market Insights:
https://www.thebusinessresearchcompany.com/sample.aspx?id=13868&type=smp
What trends are poised to drive the future success of the interactive voice response market?
To establish their dominance in the interactive voice response market, principal companies are introducing innovative products like interactive voice response-to-text. This product aims to ensure that all employees have equal access to information and communication, regardless of their device capabilities. For instance, Verint, a US-based systems software firm, rolled out Verint's AI-powered bots, particularly the Verint Intelligent Virtual Assistant (IVA), in May 2024. This deployment enabled the automation of about 80% of their customer interaction traffic. The automation of a large segment of customer interactions allows for more efficient use of human resources and an enhancement in service delivery.
Which primary segments of the interactive voice response market are driving growth and industry transformations?
The interactive voice response market covered in this report is segmented -
1) By Services: Installation, Training And Education, Maintenance And Support
2) By Technology: Speech Based, Touch-Tone Based
3) By Deployment Mode: Cloud, On Premises
4) By Organization Size: Small Medium Enterprise (SME), Large Enterprise
5) By Industry Verticals: Banking, Financial Services and Insurance(BFSI), Travel And Hospitality, Pharma And Healthcare, Telecommunications, Government And Public Sector, Transportation And Logistics, Information Technology Enabled Services(ITES), Media, Retail, And E-commerce, Education, Other Industries
Subsegments:
1) By Installation: System Setup And Configuration, Hardware Installation, Software Deployment, Integration With Existing Systems
2) By Training And Education: User Training Programs, Technical Training For IT Staff, Workshops And Seminars, Online Training Modules
3) By Maintenance And Support: Technical Support Services, Software Updates And Upgrades, System Monitoring And Troubleshooting, Performance Optimization Services
Unlock Exclusive Market Insights - Purchase Your Research Report Now!
https://www.thebusinessresearchcompany.com/purchaseoptions.aspx?id=13868
Which geographical regions are pioneering growth in the interactive voice response market?
North America was the largest region in the interactive voice response market in 2024. The regions covered in the interactive voice response market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
Who are the influential players reshaping the interactive voice response market landscape?
Major companies operating in the interactive voice response market report are Verizon Communications Inc., AT&T Inc., TD Synnex, Cisco Systems Inc., Twilio Inc., Avaya Inc., Genesys Telecommunication Laboratories Inc., West Corporation, [24]7.ai Inc., Five9 Inc., 8X8 Inc., Aspect Software Parent Inc., Ameyo (Drishti Soft Solutions Pvt. Ltd.), Exotel Techcom Pvt. Ltd., Bitrix Inc., Callfire Inc., Handygo Technologies Pvt. Ltd., Agnity Global Inc., Istonish Inc., Evamp & Saanga, Nuance Communications Inc., Bay Talkitec Pvt. Ltd., IVR Lab, inContact Inc., Arise Virtual Solutions Inc.
Customize Your Report - Get Tailored Market Insights!
https://www.thebusinessresearchcompany.com/customise?id=13868&type=smp
What Is Covered In The Interactive Voice Response Global Market Report?
•Market Size Forecast: Examine the interactive voice response market size across key regions, countries, product categories, and applications.
•Segmentation Insights: Identify and classify subsegments within the interactive voice response market for a structured understanding.
•Key Players Overview: Analyze major players in the interactive voice response market, including their market value, share, and competitive positioning.
•Growth Trends Exploration: Assess individual growth patterns and future opportunities in the interactive voice response market.
•Segment Contributions: Evaluate how different segments drive overall growth in the interactive voice response market.
•Growth Factors: Highlight key drivers and opportunities influencing the expansion of the interactive voice response market.
•Industry Challenges: Identify potential risks and obstacles affecting the interactive voice response market.
•Competitive Landscape: Review strategic developments in the interactive voice response market, including expansions, agreements, and new product launches.
Connect with us on:
LinkedIn: https://in.linkedin.com/company/the-business-research-company,
Twitter: https://twitter.com/tbrc_info,
YouTube: https://www.youtube.com/channel/UC24_fI0rV8cR5DxlCpgmyFQ.
Contact Us
Europe: +44 207 1930 708,
Asia: +91 88972 63534,
Americas: +1 315 623 0293 or
Email: mailto:info@tbrc.info
Learn More About The Business Research Company
With over 15,000+ reports from 27 industries covering 60+ geographies, The Business Research Company has built a reputation for offering comprehensive, data-rich research and insights. Our flagship product, the Global Market Model delivers comprehensive and updated forecasts to support informed decision-making.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release In-Depth Analysis of the Interactive Voice Response Market: Growth Opportunities, Key Trends, and Forecast 2025-2034 here
News-ID: 3914105 • Views: …
More Releases from The Business Research Company
Rising Global Incidence Of Chronic Diseases Fueling The Diagnostic Imaging Equip …
"What Are the Projected Growth and Market Size Trends for the Diagnostic Imaging Equipment Market?
In recent years, the diagnostic imaging equipment market has seen robust growth. With a compound annual growth rate (CAGR) of 6.9%, it is projected to increase from $56.96 billion in 2024 to $60.86 billion in 2025. This growth during the historic period is due to factors such as an aging population, an increase in disease burden,…
Deep Sea, Coastal, And Great Lakes Market Forecast 2025-2034: Evaluating Growth …
"What Is the Forecasted Market Size and Growth Rate for the Deep Sea, Coastal, And Great Lakes Market?
The market size for the deep sea, coastal, and great lakes has exhibited robust growth in recent years. The market value is projected to escalate from $594.12 billion in 2024 to $630.33 billion in 2025, with a compound annual growth rate (CAGR) of 6.1%. This growth throughout the historical phase can be credited…
Shaping the Consumer Drones Market in 2025: Innovative Dji Mini 4 Pro Sets New S …
"How Big Is the Consumer Drones Market Expected to Be, and What Will Its Growth Rate Be?
Recent years have seen a swift expansion in the size of the consumer drones market. The market value, which stands at $6.64 billion in 2024, is predicted to rise to $7.84 billion in 2025, reflecting a compound annual growth rate (CAGR) of 18.1%. Factors contributing to the growth during the historic period include a…
Leading Growth Driver in the Collaboration Software Market in 2025: Remote Work' …
"What Are the Market Size and Growth Forecast for the Collaboration Software Market?
The market size for collaboration software has seen consistent growth over the past few years. The market value is expected to increase from $13.83 billion in 2024 to $14.26 billion in 2025, with a compound annual growth rate (CAGR) of 3.1%. Factors such as globalization and the rise of remote work, greater adoption of cloud computing, increased mobility…
More Releases for Interactive
Interactive Display Market
Allied Market Research has published a latest report titled, “Interactive Display Market by Panel Type (Flat Panel, Flexible Panel, and Transparent Panel), Technology (OLED, LED, LCD, and QD), Screen Size(Less than 35", 35" to 60", and More than 60"), Application (Interactive Table, Interactive Monitor, Interactive Kiosk, Interactive Whiteboard, and Video Wall), and End User (Healthcare, Retail, BFSI, Military & Defense, Transportation, Education, and Other): Global Opportunity Analysis and Industry Forecast,…
Interactive Patient Care
In 2018, the global Interactive Patient Care market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.
This report focuses on the global Interactive Patient Care status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Interactive Patient Care development in United States, Europe, China, Japan, Southeast…
Interactive Display Market by Region - North America, Latin America, Europe, Jap …
An interactive display typically comprises a large display screen along with a short projector, which connects to the computer and enables projecting any content present on the computer desktop. This projected content falls onto the surface of the interactive display. Users can then use a stylus, pen, or even their fingers to control the computer.
The market for interactive display has witnessed expansion by leaps and bounds over the past few…
Interactive Whiteboard Market
The IWB market report provides analysis for the period from 2014 to 2024, wherein the period from 2016 to 2024 is the forecast period and 2015 is considered as the base year; 2014 is included as historical information. The report covers all the major trends and technologies that would play a key role in the IWB market’s growth over the forecast period. It also highlights the drivers, restraints, and opportunities…
Interactive Intelligence Inc.
DUBAI, United Arab Emirates, March 28, 2012 -- Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of unified IP business communications solutions, has successfully completed IP telephony testing for the Microsoft Unified Communications Open Interoperability Program.
This testing ensures that Interactive Intelligence customers running the latest release of its Customer Interaction Center™ (CIC), version 4.0, will receive qualified telephony infrastructure and services when integrating with Microsoft Lync Server 2010 for…
Interactive Algorithms
Interactive Algorithms is a real-time predictive analytics software solutions provider for capital market clients.
Interactive Algorithms first product is EarlyInfo. The EarlyInfo software application will help investors and traders with market knowledge by analyzing millions of current and historical data in fractions of a second to get the correlated information as statistical and probabilistic prediction using advance AI adaptive algorithms and natural language processing. EarlyInfo will help make trading decision by…
