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Audio Communication Monitoring Market Poised for 23.8 % Growth, Set to Hit $52.84 Billion by 2029

02-21-2025 07:51 AM CET | IT, New Media & Software

Press release from: The Business Research Company

Audio Communication Monitoring Market

Audio Communication Monitoring Market

Which drivers are expected to have the greatest impact on the over the audio communication monitoring market's growth?
The growth of the audio communication monitoring market is projected to be fuelled by a predicted rise in the risk of telemarketing fraud, cybercrimes, and system hacking. Telemarketing fraud can take the form of spam emails, calls, and messages, likewise, cybercrimes and system hacking often result from data breaches. Cybercrime activities can utilize devices connected to the network, for example, webcams or closed-circuit television (CCTV) cameras, as well as audio monitoring systems, to monitor calls, emails, text messages, and instant chats, of a targeted person or group. Highlighting this, Immuniweb SA, a Swiss-based application security firm, revealed in November 22, that in 22, 80% of corporations experienced a security breach related to their cloud infrastructure. As a result, the growing risk of telemarketing fraud, cybercrimes, and system hacking is propelling the expansion of the audio communications market.

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What is the future CAGR of the audio communication monitoring market, and how will it impact industry expansion?
The market size for audio communication monitoring has seen a significant increase in the past years. From a market worth of $11.54 billion in 24, it's projected to increase to $14. billion in 25, exhibiting a compound annual growth rate (CAGR) of 21.5%. The upward trend during the historical period is the result of an increase in contact centers, burgeoning of e-commerce and online enterprises, heightened emphasis on training and developing employees, growing attention towards security and compliance, along with a surge in remote work.

The market size for audio communication monitoring is anticipated to witness significant expansion in the upcoming years, reaching $32.96 billion in 29 with a Compound Annual Growth Rate (CAGR) of 23.8%. The surge during the prediction timeframe is due to factors such as the emergence of customer-focused businesses, heightened concerns about data security, the necessity for regulatory compliance, and the increased usage of data analytics along with rising demands from burgeoning markets. Key trends projected to emerge in the forecast period encompass ai-powered sentiment analysis, the integration of speech analytics, multi-channel monitoring, data security using blockchain, and the adoption of hybrid cloud solutions.

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What are the most significant trends transforming the audio communication monitoring market today?
An increasing focus on artificial intelligence (AI) and Natural Language Processing (NLP) technologies is an emerging trend within the audio communication monitoring market. NLP, a component of AI that equips machines with the ability to comprehend human language, is being embraced by numerous companies in this sector who are introducing AI-related technologies to meet customer needs. One example of this is from January 23, when Verint Systems unveiled improved features to its Intelligent Virtual Assistant (IVA) platform, using advanced AI and NLP technologies. This enhancement accelerates and optimizes the deployment of IVAs, fostering team collaboration and scalability. By facilitating real-time scrutiny and analysis of audio interactions, the improved IVA presents valuable insights that enhance customer experience and allow for prompt response to customer requirements.

Which key market segments comprise the audio communication monitoring market and drive its revenue growth?
The audio communication monitoring market covered in this report is segmented -

1) By Type: Wired Communication, Wireless Communication
2) By Component: Solutions, Services
3) By Deployment Mode: Cloud, On-Premises
4) By Organization Size: Large Enterprises, Small and Medium-Sized Enterprises
5) By Vertical: BFSI, Media and Entertainment, Retail and eCommerce, Telecom and IT, Government, Healthcare and Life Sciences, Other Verticals

Subsegments:
1) By Wired Communication: Analog Wired Systems, Digital Wired Systems, IP-Based Wired Systems
2) By Wireless Communication: Radio Frequency (RF) Systems, Bluetooth Systems, Wi-Fi Based Systems, Cellular Communication Systems

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What regions are at the forefront of audio communication monitoring market expansion?
North America was the largest region in the audio communication monitoring market in 24. Asia-Pacific is expected to be the fastest growing region in the forecast period. The regions covered in the audio communication monitoring market report include Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

Who are the leading players fueling growth in the audio communication monitoring market?
Major companies operating in the audio communication monitoring market include Neptune Intelligence Computer Engineering, Cisco Systems Inc., International Business Machines Corporation, Enghouse Interactive, Google LLC, AudioCodes Ltd., Integrated Research Limited, Martello Technologies Group Inc., Nuance Communications Inc., Tata Communications Limited, Intelligent Voice Ltd., Fonetic Solutions Ltd., Nexidia Inc., Behavox Ltd., Nectar Services Corporation, Nugen Audio, Ameyo Pvt. Ltd., Avaya Inc., Veritone Inc., Relativity, PathSolutions, Empirix Inc., Genesys Telecom Labs, Vyopta Inc., Elastix, Dashbase Inc., Ribbon Communications Operating Company Inc., Deepgram Inc., Haloocom Technologies Private Limited, Toku Inc., Servetel, CloudTalk Inc., Verint Systems Inc., Zoom Video Communications Inc., CallMiner Inc., Clarabridge Inc., Speechmatics Ltd., Voci Technologies Inc., VoiceBase Inc., CallRail Inc., Marchex Inc., RingCentral Inc., Aircall Inc., Talkdesk Inc., Five9 Inc., Vonage Holdings Corp., 8x8 Inc., Dialpad Inc., Twilio Inc., Natterbox Ltd.

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What Is Covered In The Audio Communication Monitoring Global Market Report?

•Market Size Forecast: Examine the audio communication monitoring market size across key regions, countries, product categories, and applications.
•Segmentation Insights: Identify and classify subsegments within the audio communication monitoring market for a structured understanding.
•Key Players Overview: Analyze major players in the audio communication monitoring market, including their market value, share, and competitive positioning.
•Growth Trends Exploration: Assess individual growth patterns and future opportunities in the audio communication monitoring market.
•Segment Contributions: Evaluate how different segments drive overall growth in the audio communication monitoring market.
•Growth Factors: Highlight key drivers and opportunities influencing the expansion of the audio communication monitoring market.
•Industry Challenges: Identify potential risks and obstacles affecting the audio communication monitoring market.
•Competitive Landscape: Review strategic developments in the audio communication monitoring market, including expansions, agreements, and new product launches.

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