Rethinking cleaning management - focus on efficiency, sustainability and quality

Hamburg / Seestermühe, September 19, 2024 - The FM Power Hour on October 2, 2024 will focus on a key topic in facility management: cleaning management. Effective cleaning processes are crucial for hygiene, value retention and the attractiveness of buildings - they form the basis for functioning facility management. The FM Power Hour will shed light on how modern cleaning strategies not only help to meet high standards of cleanliness and hygiene, but also to achieve economic efficiency and sustainability.

Cleaning management has become increasingly important in recent years. With increasing demands on hygiene, cost efficiency and sustainability, facility managers are looking for new ways to optimize their cleaning processes. This FM Power Hour offers you the opportunity to exchange ideas on how to develop cleaning strategies that both reduce the environmental footprint and sustainably lower operating costs. There will also be a special focus on collaboration with external service providers, the digitalization of processes and the use of quality assurance systems.

A highlight of this event will be the presentation by Matthias Rüttermann from Rüttermann Consulting. He will provide in-depth insights into the optimization of cleaning quality, compliance with legal standards and the role of quality management in the cleaning sector.

Cleaning management in facility management - the key to success

Optimizing cleaning processes - a balancing act between hygiene and efficiency:
Facility managers are faced with the challenge of designing cleaning processes efficiently while maintaining the highest standards of hygiene and quality. The implementation of an effective cleaning plan is crucial. The FM Power Hour will show how facility managers can find the balance between hygiene, value retention and efficiency with innovative solutions - such as flexible cleaning times, targeted cleaning techniques and the use of sustainable products.

Sustainability and health protection as key drivers:
Sustainability is playing an increasingly important role in modern facility management. The use of environmentally friendly cleaning agents is crucial today in order to reduce a company's ecological footprint. But sustainability means more: the use of sustainable cleaning products can also improve the health protection of cleaning staff and building users. The FM Power Hour will demonstrate how sustainable strategies and products influence the long-term success of cleaning processes.

Cleaning contracts and service level agreements (SLA):
Contract design is a crucial factor in ensuring the quality and efficiency of cleaning. Facility managers need to draw up clear cleaning contracts and service level agreements (SLAs) that specify the exact scope, quality and control of cleaning services. The event will show how such contracts can be designed to define clear responsibilities and objectives that ensure a high quality of service.

Cleaning calculation - optimizing costs and creating transparency:
Cleaning costing is the basis for economical service provision. It takes into account all relevant cost factors, from personnel to materials and equipment, and helps to plan and manage cleaning services efficiently. Participants will learn how to design their costing in such a way that they not only optimize profitability, but also deliver the expected quality.

Quality management in cleaning management according to DIN EN 13549:
An efficient quality management system helps facility managers to objectively evaluate and continuously improve the cleaning services they provide. DIN EN 13549 defines standards and methods for measuring cleaning quality and is a central guideline for guaranteeing quality in the cleaning process. In the FM Power Hour, the basic requirements and recommendations of this standard are discussed in detail, as well as how to define the limits within which cleaning performance is considered to have been achieved. The goal: high quality that is permanently achieved and verifiable.

Inspection of cleaning quality and complaint management:
Once a cleaning service has been completed, the question arises: was the service provided properly? As a perfect cleaning service cannot usually be expected, it is important to determine which tolerance limits are acceptable. Analogous to the product theory (§ 243 BGB), deviations within a defined framework are also tolerable for cleaning services. But what happens if the service provided does not meet the requirements? The focus is on agreements regarding the obligation to rectify defects and clarifying how such complaints can be dealt with efficiently and economically.

Quality measurement systems and legal consequences - creating transparency and security:
An important question in cleaning management is how compliance with quality standards can be checked and evaluated. The quality measurement system in accordance with DIN EN 13549 enables the definition of clear criteria and the implementation of spot checks to ensure compliance with service levels. The FM Power Hour sheds light on how facility managers apply invoice reductions when cleaning quality is not maintained, thus creating a fair and transparent business relationship.

Cleaning at the highest level - practical tips for self-monitoring:
Another key element of cleaning management is self-inspection. These checks are carried out by the contractor themselves and are an important indicator of the quality of the cleaning services. Participants will learn how to plan, carry out and document the monthly self-inspections required in accordance with the contractual agreements in order to ensure consistent performance.

Successful collaboration with external service providers:
The FM Power Hour is also dedicated to the correct way to deal with external cleaning service providers. Contracting out cleaning services to external partners has many advantages, but requires structured management. Participants will learn how to ensure smooth communication, define clear responsibilities and implement effective cleaning strategies together with the service providers.

Interview with Kay Meyer, Managing Director of FM-Connect.com Network GmbH:

Question: Mr. Meyer, how can efficient cleaning management influence a company's success?

Kay Meyer: Efficient cleaning management is crucial for the overall operation of a building. Cleanliness not only affects the appearance, but also the health and satisfaction of building users. By using optimized cleaning strategies and sustainable products, facility managers can ensure that buildings retain their value, reduce operating costs and keep the quality of cleaning at a consistently high level. These factors are crucial to a company's reputation and contribute to its long-term competitiveness.

Question: What challenges do you see in the implementation of quality management systems in the cleaning sector?

Kay Meyer: The introduction of a quality management system requires a clear structure and an awareness of the defined quality standards. One of the biggest challenges is to ensure that everyone involved - from the facility manager to the cleaning staff - knows and implements the defined quality objectives. It requires clear processes, regular training and a willingness to continuously improve. If this is successful, such a system makes a decisive contribution to quality assurance.

Registration:
Participation in the FM Power Hour is free of charge. Interested parties can register via the FM-Connect.com Network GmbH website: https://fm-connect.com/wir/networking/fm-power-hour/.
Note: The event will not be recorded in order to enable an open and confidential discussion.

FM-Connect com Network GmbH
Am Altenfeldsdeich 16
Seestermüh 25371
Germany

https://fm-connect.com/

Herr Kay Meyer
01717044665

info@fm-connect.com

FM-Connect.com Network GmbH is a leading platform for the networking of facility management professionals. With a strong focus on current trends and challenges, the company supports the exchange of knowledge and professional development in the industry through regular events such as the FM Power Hour.

This release was published on openPR.