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Digitization of public institutions and municipalities with FileMaker and flexible ERP

FileMaker and ERP for municipalities and public institutions (© Pixabay.de)

FileMaker and ERP for municipalities and public institutions (© Pixabay.de)

The Claris FileMaker database management system can bring considerable benefits to public institutions and municipalities. The flexibility and adaptability of the software makes it an attractive solution for a variety of administrative and organizational tasks in public institutions. Claris FileMaker is a flexible and customizable platform for creating database solutions and is used by various types of organizations, including public institutions. The software has been available on the market since the 1980s and has been continuously improved ever since. Today, the platform can be used on Microsoft Windows, Apple Mac, mobile on iOS and as a web application. Depending on requirements, the software can be used on a single workstation or together with several users in a network.

Customizable ERP software as a flexible platform

The expandable gFM-Business ERP software is based on the flexible FileMaker platform and offers many ready-made standard modules such as CRM, order and purchase order management and project management, which can be easily adapted for use in public institutions and municipalities. Despite their general orientation, the modules can be tailored to the specific needs and requirements of these institutions with the help of Claris FileMaker. This enables administrative processes to be designed efficiently and communication to be optimized both internally and externally. The software is fully documented internally and includes a developer module that facilitates the customization and expansion of the ERP software.

Thanks to the software's adaptability, it can be used, for example, to manage citizens' inquiries, to organize municipal projects or to process orders and contracts as part of public services. The CRM functionalities support the management of contacts and interactions with citizens and other interest groups, while the order and purchase order system makes the processing of procurements and services structured and traceable. The project management module can be used to plan, monitor and successfully implement municipal projects.

As the multi language gFM-Business ERP software is based on the FileMaker platform, specific reports and analyses can also be created that are tailored to the needs of the public institution. The user interface can be designed to be intuitive and easy for staff to understand, reducing training time and increasing adoption. Overall, gFM-Business offers a flexible and customizable solution that meets the different requirements and workflows of public institutions and increases their efficiency and transparency.

Advantages of Claris FileMaker as a platform

* Adaptability: FileMaker makes it easy to customize and extend the software to meet specific requirements and processes.
* User-friendliness: The intuitive user interface makes it easy to familiarize yourself with and use the software.
* Integration: FileMaker can be seamlessly integrated with other systems and data sources, improving data exchange and interoperability.
* Cost-effectiveness: Compared to custom software development, FileMaker is usually less expensive to use, especially for smaller projects and organizations.
* Security: FileMaker offers robust security features to protect sensitive data.
* Mobility: FileMaker Go allows databases to be used on mobile devices, which is especially beneficial for field workers.

Use of FileMaker in public institutions

Claris FileMaker has been available on the market for more than 30 years and is used today in many municipal or public institutions, such as:

1. local governments:

* Project and contract management: some cities and towns use FileMaker to manage projects and contracts, including tracking progress and managing resources.
* Citizen services: FileMaker databases can be used to manage citizen requests and services to improve the processing and tracking of requests.

2. educational institutions:

* School management: schools and universities use FileMaker to manage student records, course registrations, schedules and grades.
* Library management: Libraries use FileMaker to manage book collections, loans and returns.

3. healthcare:

* Patient management: some public health institutions use FileMaker to manage patient data, appointment scheduling, and medical records.
* Research and development: FileMaker is also used in research projects to collect, analyze and manage data.

4. cultural institutions

* Museums and archives: Museums and archives use FileMaker to manage collections, catalog and document artifacts and historical documents.
* Music schools: In Germany, many music schools use the FileMaker-based iMikel music school software, which offers extensive administrative functions for the music school in the administration of the music school, mobile as an app and on the web for students and participants.

FileMaker in use by public institutions

There are numerous examples of FileMaker databases being used successfully in public institutions and municipalities.

1. city of Leipzig

Management of citizen inquiries and city projects

The City of Leipzig uses FileMaker to manage citizen inquiries, complaints and city projects. The database solution helps to process inquiries efficiently and manage resources for various projects.

2. Free University of Berlin

Research data management and administration of scientific projects

At Freie Universität Berlin, FileMaker is used to manage research data and scientific projects. The flexible platform makes it possible to organize large amounts of data and design research processes efficiently.

3. German Museum, Munich

Management of museum collections and exhibitions

The Deutsches Museum in Munich uses FileMaker to catalog and manage its extensive collections. The database helps to document artifacts, plan exhibitions and maintain an overview of the collection.

4. City administration Düsseldorf

Personnel administration and time recording

The city administration of Düsseldorf uses FileMaker to manage employee data and to record working hours. This enables efficient personnel management and the correct accounting of working hours.

5 Max Planck Institute

Project management and research documentation

Description: Various Max Planck Institutes in Germany use FileMaker to manage research projects and document research results. The database supports the organization of projects and the tracking of progress.

6. Berliner Verkehrsbetriebe (BVG)

Management of timetable data and operational information

Berliner Verkehrsbetriebe (BVG) uses FileMaker to manage timetable data, operational information and internal processes. The database solution helps to make operations more efficient and to make information quickly accessible.

7. public utilities Munich

Customer management and service administration

Stadtwerke München uses FileMaker to manage customer data and service requests. The database makes it possible to process customer inquiries efficiently and improve customer service.

8th Heidelberg University Hospital

Management of patient data and medical studies

At Heidelberg University Hospital, FileMaker is used to manage patient data and support medical studies. The flexible database solution helps to organize clinical data and manage research projects efficiently.

Summary

FileMaker databases are also used in public institutions in Germany as they offer a flexible, user-friendly and cost-effective solution for a variety of administrative and management tasks. The ability to quickly develop and implement customized solutions makes FileMaker an attractive option for many public institutions.

The customizable gFM-Business ERP software based on Claris FileMaker can provide numerous benefits to public institutions and municipalities by improving the efficiency, transparency and flexibility of their administrative and organizational processes. The customizability and user-friendliness of the software can address and effectively solve specific public administration requirements and challenges.

gofilemaker.de - MSITS
Hackenweg 97
26127 Oldenburg
Germany

https://gofilemaker.de

Herr Markus Schall
+49 (0) 4 41-30 43 76 40
+49 (0) 4 41-30 42 51 32
info@gofilemaker.de

Development of customizable ERP software with CRM, billing and inventory management for macOS, Windows and iOS based on the Claris FileMaker platform. Development and distribution of database systems, ERP software and merchandise management systems based on the FileMaker platform. Experience with FileMaker databases since 1994, winner of an FMM Award 2011, awarded by FileMaker Magazine.

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