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Happiness Index reveals world’s happiest, best paid and most optimistic travel professionals

06-22-2016 02:44 PM CET | Tourism, Cars, Traffic

Press release from: Progressive Personnel

/ PR Agency: Big Ambitions
Progressive Personnel Happiness Index

Progressive Personnel Happiness Index

North Americans are the world’s happiest, most satisfied and motivated travel professionals, and enjoy the best work balance and remuneration among their global counterparts.

This was revealed in the recent Happiness Index study conducted by global travel and hospitality recruitment leader, Progressive Personnel, aimed at assessing the general satisfaction of international travel and hospitality staff in the workplace.

Launched mid-May, the survey, the first of its kind in the global hospitality and travel environment, was distributed to travel and hospitality professionals in key global markets, probing their happiness in three key areas:
• Happiness at Work
• Work/Life Balance
• Future Prospects

Among those questions for which we sought answers, says General Manager James Roberts, were how motivated staff felt at work, whether they were being remunerated adequately and whether they felt respected and valued in their job.

“We also looked at how stressful they believed their job to be, how often they worked outside contracted hours and what their prospects were for promotion, growth and development, not to mention whether they would recommend working in travel and hospitality.”

The survey was conducted in a rating scale format from 1 (least) to 10 (highest) and was segmented by geographic location, gender and generation.

The Top 10 highlights revealed in Progressive Personnel’s 2016 Happiness Index:
• Male travel professionals are happier than their female counterparts.
• Baby Boomers are the happiest generation of travel professionals.
• South African Millennials are the least happy travel professionals.
• Australian travel professionals believe themselves to be the least fairly remunerated travel professionals globally.
• British travel professionals are the least capable of developing new skills at work.
• Travel professionals in the Middle East believe there to be fewer equal opportunities in the workplace compared with the global average.
• British and Australian travel professionals feel less valued and respected in their job than their global counterparts.
• Australian travel professionals work more overtime than their global counterparts.
• South African travel professionals perceive their jobs to be the most stressful.
• North American travel professionals are most likely to stay in travel in future.

Nolan Burris, President of Future Proof Travel, says he was “thrilled” when he first heard about the Happiness Index. “Travel is all about happiness! Holidays are about experiencing happiness! Even corporate travel is about happiness when you consider the desires of the business traveller to close their own sales, make great presentations, and come home to enjoy time with their families.

“In my opinion, selling anything related to happiness is a lot more effective when done by happy people. Grumpy people may generate bookings, but but their negative ‘vibe’ is almost certainly going to be felt by their happiness-seeking clients.”

Comprehensive highlights of the Happiness Index’s results for the world, as well as each region polled, by gender and generation, can be viewed in an infographic format on Progressive Personnel’s website (http://surveys.progressive-personnel.com/). The results will also be available on Progressive Personnel’s Facebook Page and Linkedin Company Page.

“We are very pleased with the participation from travel professionals globally in helping us compile what we believe will become the definitive annual survey into the happiness of the world’s travel and hospitality staff. We hope the results will give professionals key insights into motivating, retaining, developing and recruiting talent,” concludes Roberts.

For more information, contact Natalia Rosa on Natalia@bigambitions.co.za or visit website (http://surveys.progressive-personnel.com/).

**ENDS**

About Progressive Personnel
Progressive Personnel is the leading travel recruitment agency worldwide. We pride ourselves on our ability to match people quickly and accurately with jobs. Because everyone at Progressive Personnel has worked in the travel and hospitality industries, we know the requirements and challenges of these sectors and our clients trust us to get it right first time. Our broad international experience allows us to fine-tune appointments at all levels from entry to managerial, all over the world, ensuring happy outcomes for both clients and candidates.
To find out more about Progressive Personnel, please visit https://www.progressive-personnel.com/.

Natalia Rosa
Big Ambitions
Willowbridge, Tygervalley Centre Service Rd, Bellville Park, Cape Town, 7530
Mobile: 021 839 4498

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