Audio Communication Monitoring MarketPotential Growth, Share, Demand and Analysis of Key Players- Analysis Forecasts to 2028

Audio Communication Monitoring Market size was valued at USD 1.92 Billion in 2020 and is projected to reach USD 8.68 Billion by 2028, growing at a CAGR of 20.7 % from 2021 to 2028.

Audio Communication Monitoring Market Definition
Communication technology is witnessing increasingly combined with network and IT infrastructure, however, businesses are slowly realizing the importance of being able to monitor as well as maintain this capability centrally. The communication environments are also getting more complex, which increases the need for visibility into several aspects of these systems and cohesively manage them. IT managers are searching for various new ways to automate the process of issue identification so as to keep their communications systems current, secure as well as effective. Audio communication is a major tool for businesses to maintain their competitiveness in the global market. It helps companies to adhere to the risk and compliance management obligation, improve the quality of the operation as well as augment the overall productivity.

Audio Communication Monitoring Market Overview
Innovative businesses in every industry are successfully using automation, intelligence, and multichannel communications to improve collaboration, advance customer satisfaction, and drive sales. At the same time, these businesses are experiencing an unprecedented amount of chaos in the form of unsecured networks, identity frauds, communications overload, and digital distractions that reduce productivity and leave them less secure. Oracle's 'Enterprise Networks in Transition: Quieting the Chaos' survey found that 66% of the respondents identified security as a key network challenge, and at least 83% acknowledged network and telecom fraud as a serious concern. The digital revolution changed the way businesses operate and how consumers make purchases.

Consumers expect seamless digital exchanges tailored to their interests and to be able to instantly and securely transact and have any issues and problems resolved immediately. However, when communications are compromised through fraud and data breaches, businesses not only experience loss in revenue and market share but also credibility and trust. Securely and effectively engaging with customers is crucial to success in the 21st century. According to the Communications Fraud Control Association, there was an estimated USD 30 billion revenue loss to businesses worldwide due to telecom frauds in 2017. Fraud incidents can be identified and alerted within a matter of minutes with the help of self-learning and scalable audio communication monitoring solutions that help enterprises and Managed Service Providers (MSPs) detect phone frauds and prevent them before the damage is done.

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Global Audio Communication Monitoring Market: Major Players
Nectar Services Corporation
IBM Corporation
Nexidia
Behavox Ltd
Tata Communications Ltd.
Cisco Systems
Fonetic Solutions
Intelligent Voice Ltd
NICE Systems Limited

Global Audio Communication Monitoring Market: By Types
Wireless Communication
Wired Communication

Global Audio Communication Monitoring Market: By Applications
BFSI
Media and Entertainment
Retail and eCommerce
Telecom and IT
Government
Healthcare and Life Sciences
Others

Global Audio Communication Monitoring Market: Regional Analysis
All the regional segmentation has been studied based on recent and future trends, and the market is forecasted throughout the prediction period. The countries covered in the regional analysis of the Global Audio Communication Monitoring market report are U.S., Canada, and Mexico in North America, Germany, France, U.K., Russia, Italy, Spain, Turkey, Netherlands, Switzerland, Belgium, and Rest of Europe in Europe, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, China, Japan, India, South Korea, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, South Africa, Egypt, Israel, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), and Argentina, Brazil, and Rest of South America as part of South America.

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Reasons to Purchase this Report
• Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
• Provision of market value (USD Billion) data for each segment and sub-segment
• Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
• Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
• Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions and acquisitions in the past five years of companies profiled
• Extensive company profiles comprising of company overview, company insights, product benchmarking and SWOT analysis for the major market players
• The current as well as the future market outlook of the industry with respect to recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
• Includes an in-depth analysis of the market of various perspectives through Porter's five forces analysis
• Provides insight into the market through Value Chain
• Market dynamics scenario, along with growth opportunities of the market in the years to come

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