Press release
Helpdesk Automation Market Analysis Report 2022-2027, Industry Trends, Top Companies Share, Overview, Growth Rate (32.4%) and Forecast
According to the latest report by IMARC Group, titled "Helpdesk Automation Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2022-2027," the global helpdesk automation market reached US$ 4.8 Billion in 2021. Looking forward, IMARC Group expects the market to reach US$ 25.8 Billion by 2027, exhibiting a growth rate (CAGR) of 32.4% during 2022-2027. Helpdesk automation represents automated customer support and ticket management solutions that are utilized for resolving issues and queries of internal staff and customers. They can be categorized into incident management systems, knowledge-based systems, self-service reset passwords, etc. Helpdesk automation services are crucial components of customer engagement centers (CECs) as they minimize repetitive tasks and interactions for service agents, automate follow-ups, enable smart ticket assignment, and streamline organizational workflow. They replace the level one (executive) support and low-value processes to reduce support costs and offer transparency, improved consumer experience, and enhanced productivity. Consequently, helpdesk automation systems find extensive applications across numerous sectors, including IT, telecommunication, education, banking, government, healthcare, manufacturing, automotive, retail, etc.As the novel coronavirus (COVID-19) crisis takes over the world, we are continuously tracking the changes in the markets, as well as the purchase behaviors of the consumers globally-our estimates about the latest market trends and forecast values after considering the impact of this pandemic. These observations will be integrated into the report.
Request Free Sample Report: https://www.imarcgroup.com/helpdesk-automation-market/requestsample
Global Helpdesk Automation Market Trends:
The growing industrialization and the increasing need for business process optimization are primarily driving the helpdesk automation market. Additionally, the rising utilization of artificial intelligence (AI) and machine learning (ML) across various industries to ensure interactive conversational platforms and conduct predictive analytics for demand planning, workflow improvement, and incident management is also positively influencing the market growth. Moreover, the expanding information technology and e-commerce businesses and the escalating product usage for solving consumer queries regarding the products, return policies, and shipping fees and providing assistance in completing the purchase on online portals are acting as significant growth-inducing factors. Besides this, the elevating use of the Internet of Things (IoT) and cloud-based technologies and the inflating investments in research and development (R&D) activities are projected to fuel the helpdesk automation market in the coming years.
Ask Analyst for Instant Discount and Download Full Report with TOC & List of Figure: https://www.imarcgroup.com/helpdesk-automation-market
Global Helpdesk Automation Market 2022-2027 Analysis and Segmentation:
Competitive Landscape with Key Players:
• Atlassian Pty Ltd.
• AXIOS SYSTEMS PLC
• BMC Software, Inc.
• Broadcom, Inc.
• Ivanti, Inc.
• HappyFox Inc
• Resolve Systems
• LLC ServiceNow, Inc.
• Sunrise Software Limited
• SunView Software
• Vision Helpdesk.
Breakup by Product Type:
• Incident Management Systems
• Knowledge-Based Systems
• Self-service Reset Password
• Others
Breakup by Deployment:
• Cloud Hosted
• On-premise
Breakup by Organization Type:
• Large Enterprises
• Small and Medium Enterprises
Breakup by Vertical:
• IT and Telecom
• BFSI
• Government
• Education
• Healthcare
• Manufacturing
• Automotive
• Retail
• Others
Breakup by Region:
• North America (United States, Canada)
• Europe (Germany, France, United Kingdom, Italy, Spain, Others)
• Asia Pacific (China, Japan, India, Australia, Indonesia, Korea, Others)
• Latin America (Brazil, Mexico, Others)
• Middle East and Africa (United Arab Emirates, Saudi Arabia, Qatar, Iraq, Other)
Key Highlights of the Report:
• Market Performance (2016-2021)
• Market Outlook (2022-2027)
• Porter's Five Forces Analysis
• Market Drivers and Success Factors
• SWOT Analysis
• Value Chain
• Comprehensive Mapping of the Competitive Landscape
Note: If you need specific information that is not currently within the scope of the report, we can provide it to you as a part of the customization.
Contact Us:
IMARC Group
30 N Gould St, Ste R
Sheridan, WY (Wyoming) 82801 USA
Email: Sales@imarcgroup.com
Tel No:(D) +91 120 433 0800
Americas:- +1 631 791 1145 | Africa and Europe :- +44-702-409-7331 | Asia: +91-120-433-0800, +91-120-433-0800
About Us:
IMARC Group is a leading market research company that offers management strategy and market research worldwide. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses.
IMARC's information products include major market, scientific, economic and technological developments for business leaders in pharmaceutical, industrial, and high technology organizations. Market forecasts and industry analysis for biotechnology, advanced materials, pharmaceuticals, food and beverage, travel and tourism, nanotechnology and novel processing methods are at the top of the company's expertise.
This release was published on openPR.
Permanent link to this press release:
Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.
You can edit or delete your press release Helpdesk Automation Market Analysis Report 2022-2027, Industry Trends, Top Companies Share, Overview, Growth Rate (32.4%) and Forecast here
News-ID: 2719297 • Views: …
More Releases from IMARC Group

India Seafood Market Outlook 2025-2033: Key Trends, Size, Share and Growth Insig …
As indicated in the latest market research report published by IMARC Group, titled "India Seafood Market Report by Type (Fish, Shrimps, Others), Form (Fresh/Chilled, Frozen/Canned, Processed), Distribution Channel (Off Trade, On Trade), and Region 2025-2033," this report provides an in-depth analysis of the industry, featuring insights into the market. It encompasses competitor and regional analyses, as well as recent advancements in the market.
Market Size & Future Growth Potential:
The India seafood…

India Mutual Funds Market: Size, Share, Trends, Growth and Industry Outlook 2025 …
Mutual Funds Market in India 2025:
Base Year: 2024
Historical Years: 2019-2024
Forecast Years: 2025-2033
Market Size in 2024: USD 2.50 Billion
Market Size in 2033: USD 5.90 Billion
Market Growth Rate (CAGR) 2025-2033: 10.03%
How Big is the India Mutual Funds Industry?
The India mutual funds market size reached USD 2.50 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 5.90 Billion by 2033, exhibiting a growth rate (CAGR) of 10.03% during 2025-2033.
Request…

Dimethyl Ether Market Valuation to Reach USD 15.73 Billion by 2033 - Industry Ex …
Market Overview:
The dimethyl ether market is experiencing significant growth momentum, driven by increasing demand for cleaner fuel alternatives, expanding applications in various industries, and supportive government policies promoting sustainable energy solutions. According to IMARC Group's latest research publication, "Dimethyl Ether Market Size, Share, Trends and Forecast by Raw Material, Application, End-Use Industry, and Region, 2025-2033", the global dimethyl ether market size reached USD 7.22 Billion in 2024. Looking forward, IMARC…

Glucometer Manufacturing Plant Report 2025: Unit Setup, Cost and Requirements, P …
Setting up a glucometer manufacturing plant requires thorough market research alongside a minute understanding of numerous operating factors such as unit processes, purchasing of raw materials, utility supply, infrastructure creation, equipment and technology specifications, human resource planning, logistics, and cash outlay.
IMARC Group's report titled "Glucometer Manufacturing Plant Cost Analysis Report 2025: Industry Trends, Plant Setup, Machinery, Raw Materials, Investment Opportunities, Cost and Revenue" offers a comprehensive guide for establishing a…
More Releases for Helpdesk
Key Factor Supporting Helpdesk Automation Market Development in 2025: Impact Of …
Use code ONLINE30 to get 30% off on global market reports and stay ahead of tariff changes, macro trends, and global economic shifts
How Large Will the Helpdesk Automation Market Size By 2025?
The market size of helpdesk automation has seen a significant surge in recent times. This value is forecasted to escalate from $6.14 billion in 2024 to $8.14 billion in 2025, experiencing a compound annual growth rate (CAGR) of 32.6%.…
Emerging Trends Influencing The Growth Of The Helpdesk Automation Market: Advanc …
The Helpdesk Automation Market Report by The Business Research Company delivers a detailed market assessment, covering size projections from 2025 to 2034. This report explores crucial market trends, major drivers and market segmentation by [key segment categories].
How Big Is the Helpdesk Automation Market Size Expected to Be by 2034?
The market size of helpdesk automation has experienced substantial growth in the past few years. It is projected to expand from $6.14…
Key Trends Shaping the Future Helpdesk Automation Market From 2025-2034: Advance …
What Is the Estimated Market Size and Growth Rate for the Helpdesk Automation Market?
The helpdesk automation market will grow from $6.14 billion in 2024 to $8.14 billion in 2025, at a CAGR of 32.6%. The growth is attributed to the increasing demand for efficient customer support, adoption of cloud-based technologies, and the use of automation technologies like chatbots and virtual assistants.
The Helpdesk Automation market is projected to grow to $24.93…
Helpdesk Management Market to See Major Growth by 2025 | Freshworks, SolarWinds, …
Global Helpdesk Management Market Report 2020 is latest research study released by HTF MI evaluating the market, highlighting opportunities, risk side analysis, and leveraged with strategic and tactical decision-making support. The study provides information on market trends and development, drivers, capacities, technologies, and on the changing investment structure of the Global Helpdesk Management Market. Some of the key players profiled in the study are Zendesk, Zoho Corporation, Freshworks Inc., SolarWinds,…
Online Help Desk Software Market 2019: Growth Opportunities & Top Companies- Fre …
Online Help Desk Software Market Research Report till 2025 covers a detailed analysis of Online Help Desk Software Industry trends, top manufacturers, global opportunities, demand factors, distributor’s data and developments plans. In depth analysis comprising key market manufacturers, supply data and industry expert opinions.
Get Sample Copy of This Report at https://www.orianresearch.com/request-sample/1330755
Development policies and plans are discussed as well as manufacturing processes and cost structures. This report also…
Vision Helpdesk Launches Migration Tool
TheVisionWorld.com, a helpdesk software provider, today announced a new feature -- "Migration Tool". The company claims that Vision is an extensive web-based help desk software that allows organizations to gain control over their Inbox and offers methods for managing emails, client communication, online issue tracking, knowledgebase, troubleshooting, news, downloads, sla, escalations, reports, etc.
The company claims that the migration tool is user-friendly and the extensible migration process ensures reliability and data…