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Web Conferencing Helping Businesses

01-04-2006 08:59 AM CET | Business, Economy, Finances, Banking & Insurance

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According to leading web conferencing service providers, the typical sales cycle can be cut two to three weeks with web conferencing. Providing a virtual conference room environment, web conferencing eliminates the need to travel, linking geographically disperse workgroups and telecommuters. The return on investment for web conferencing can be measured not only in dollars and cents, but also in personnel efficiency, knowledge distribution and increased sales opportunities.

On a day-to-day basis, it is more cost effective to have web conferencing outsourced. Additional reasons include:

* Leading edge functionality provides greater levels of security, moderator control, and participant options.

* Your people can now focus on your core business, not support systems.

* The external company makes the investment in new features so that your fixed costs are reduced and your overall expenditures are lowered.

When beginning the search for a web conferencing solution, start with setting your objectives and determining the features you require. Here are a few basic questions that should be answered:

* How many participants do you anticipate attending your online meetings or events?

* Will the number of participants remain consistent from meeting to meeting or will the number change?

* How many meetings will be conducted each week, month, quarter? Will usage fluctuate depending on the time of the year?

* What type of content will be presented (Power Point slides, software applications, web-based applications, documents, or spreadsheets)?

* What degree of interactivity do you require (Q&A, polling/voting, application sharing, text chatting, live video, file sharing, etc.)?

* Do you want your own software or a hosted solution?

* How much technical support or event management support do you require?

* What is your monthly budget?

* Are there any special security requirements?

Once you have determined your requirements, screen a number of vendors. Visit their web site, review live demos, and seek client testimonials. Here are few suggestions for choosing a vendor:

Select a pricing model. Determine whether you want to pay-per-use (you pay only for the time you and your attendees spend in web conferences) or pay-per-seat (you pay a flat monthly fee for a certain number of “seats”).

Get the features you need. Some web conferencing solutions only support online presentations while others offer full-featured packages that include polling, chatting, application-sharing, white boarding and group web surfing. Make sure that the product meets your needs.

Check into customer support levels. Is training and ongoing support available? What hours? Is there an extra fee? Is there a telephone number available so that you can contact a support person or is only email support offered? What are their support hours? Call each vendor’s customer service number and see if you get a live person vs. a menu or voice mail. deals with the very best conferencing solutions.

Contact Syman for more insights into this topic. Direct line: +91-33-22865646 Email: Other helpful information regarding that can be found at:

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