openPR Logo
Press release

The AuraPortal Wide Interaction Platform (WIP) Provides an Effective and Easy-to-use tool to interact with Customers

05-23-2011 08:47 AM CET | Business, Economy, Finances, Banking & Insurance

Press release from: Auraportal

/ PR Agency: Straight Line PR
WIP is a platform, exclusively from AuraPortal, which allows Communication and Collaboration between individual people and legal entities who are external to the organization and wish to integrate internal business processes with a public Web site on the Internet

Woburn (Boston), MA, May 09, 2011 - AuraPortal (www.auraportal.com), a global provider of Business Process Management (BPM) software, has announced today the release of the WIP (Wide Interaction Platform) platform to the market allowing integrated process communications with all external web users to the company. Not only with customers but also with suppliers, collaborators, public administration, job applicants, etc. This is an essential part for the CRM system that is built in AuraPortal through BPMS processes.

The WIP module of AuraPortal is aimed at the integration of internal business processes of the company with a public web site on the Internet. It is not enough to have a great showcase on the Internet. Wesites need to be integrated with the internal management processes of the company and its employees. Only then will a company's websiter be an effective, dynamic and attractive system to customers.

All needed features are available with WIP for this integration with no need of IT programming and are categorized into two phases:

Visitor Registration. WIP has all features for an anonymous web visitor to enter their information in a form and automatically become registered in the AuraPortal Platform. For example, mechanisms for verifying the authenticity of the email provided are fully automated and also that it is not being used for another registrant, the automatic creation of the visitors as a Contact in your Account table, and the sending of an email with registration data once it is captured, among others.

Use of the Platform. Once a web visitor is registered, the user will be able to enter in their private WIP site to see restricted information, to start processes, to view the status of the process they have begun, to receive and manage tasks, to see emails received from AuraPortal and change their registration data.

From WIP, external users can ask questions or notifications, queries, etc. that can be answered by email. Also they can start and execute Process Tasks. WIP itself automatically starts the processes designed for each issue, thus achieving excellence in the service along with the optimization of resources. And all this can be done through the Website, Email, Mobile, etc.

In addition to WIP, AuraPortal provides various Modules geared towards the customer (CRM - Customer Relationship Management), including:

MC (Marketing Campaigns). A powerful and complete system for launching and managing Marketing Campaigns, targeting both potential customers and existing customers.

SO (Sales Oportunities). A sales opportunities management system that covers the complete sales opportunity lifecycle from the moment it detects an opportunity to the final sale.

CC (Call Center). A system to control and manage customer calls, such as a customer service centers, or Hot-Line support center, etc.

CISNE (Commerce thru Internet & Social Networks Enhanced). An Electronic commerce capability including a 'shopping cart', a secure payment gateway and integration with Social Networks.

About Aura (AuraPortal) (http://www.auraportal.com)
AURA is a global BPMS (Business Process Management Suite) provider delivering a solution that creates, without the need of IT programming, Business Process Workflow Execution Models. AuraPortal is 100% Web-based, and is complementary to existing ERP and CRM systems.

AuraPortal has a presence in 50 countries with more than 350 customers including, among others: Coca-Cola, PepsiCo, Frito-Lay, Toyota, Yamaha, Petroleos Mexicanos (PEMEX), Carrefour, ArcelorMittal, Eletrobras, Royal KPN, Bristol-Myers Squibb, Sodexo, etc., as well as many Government Agencies and Departments in several countries.

AuraPortal Headquarters are located in North America (Boston) and Europe (Holland) whereas the software development facilities are located in Spain and India.

Contact:
Scott Rich
Auraportal
400 Trade Center
Woburn, MA 01801-7472
978-808-6340
diana.farrington@auraportal.com
http://www.auraportal.com

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release The AuraPortal Wide Interaction Platform (WIP) Provides an Effective and Easy-to-use tool to interact with Customers here

News-ID: 176111 • Views: 1280

More Releases from Auraportal

Low-code platforms webinar on June 27th – Featuring Forrester Analyst, John R. …
AuraPortal, a leading Digital Business Platform provider, in collaboration with Lateetud, are proud to announce their upcoming webinar entitled “How can Low-Code Platforms Contribute to Enterprise Apps Strategies?” featuring Forrester Vice President and Principal Analyst, John R. Rymer, taking place on June 27th, 2019. As low-code development platforms gain adoption, application development and delivery (AD&D) pros are challenged to govern their use. Traditional governance limits the potential for low-code platforms to
The Advantages of Managing an Organization with Cloud Business Process Managemen …
AuraPortal Cloud Computing enables any entity to enjoy the benefits of the most powerful Business Process Management (BPM) software on the market and the most secure hardware, without any investment, paying only for usage, or a small monthly fee. Woburn, MA, January 10, 2015 - AURA (www.auraportal.com), a global provider of Business Process Management (BPM) software, has announced the creation and launch of its structurally solid Cloud Computing. This will enable any
Enterprise Document Management Discover a New Approach to Document Management
The Business Process Management BPM model requires a profound change in the way documents are managed, since it is not possible to accept a Document Management System that is independent from the processes that shape all company activity. Woburn, MA, November 04, 2014 – AURA (www.auraportal.com), a global provider of AuraPortal Business Process Management (BPM) software, has announced that AuraPortal Helium integrates ECM (Enterprise Content Management) that offers one of the
AuraPortal Improves the Efficiency of Horticultural Companies Thanks to BPM
Frutas Bean uses AuraPortal Mobile BPM software (for mobile devices) to solve the location issues of their employees and to improve the quality control of their products. Woburn, MA, November 29, 2014 – AURA (www.auraportal.com), a global provider of Business Process Management (BPM) software, has announced that, the ease of integration of its AuraPortal BPM suite with other platforms and devices, has enabled the consultancy firm ACBP to provide "in situ"

All 5 Releases


More Releases for Aura

With an elegant aura
This full cassette awning from markilux is deliberately purist in shape and colour and is thus at the height of fashion Simple, straightforward design has been setting the tone for furniture and architecture for years now. And preferences in terms of colour seem very much to be focussing on restrained tones, such as grey, beige and brown: a trend that is accentuating function and the matter-of-fact. This style has also been
StoryStream Launches Aura - A New Artificial Intelligence Brain for Brands
StoryStream, leading content marketing platform provider, has launched Aura, an artificial intelligence (AI) brain built specifically for brands. Their next generation platform now uses StoryStream’s proprietary AI capabilities, redefining how marketers work with content and build authentic relationships with customers by providing unparalleled efficiency, scale and visible ROI. Using AI to unify digital asset management, multi-channel publishing and advanced content analytics, the StoryStream Content Marketing Platform™ enables marketers to put the most
Global Air Multiplier Market 2018 - Dyson, Aaron, Aura, Kaz
The statistical surveying information incorporated into the Air Multiplier report is the aftereffect of significant essential and optional research exercises. The report fragments the global market for Air Multiplier based on makers, item compose, applications, and districts. In this report, each fragment is contemplated completely and measurements are introduced in detail. The report offers an exact outline of the global Air Multiplier advertise covering key factors, for example, drivers and
Sunscreen Market 2017- Aloe Gator, Aura, Badger, Borealis, Brybelly Holdings
Apex Research, recently published a detailed market research study focused on the "Sunscreen Market" across the global, regional and country level. The report provides 360° analysis of "Sunscreen Market" from view of manufacturers, regions, product types and end industries. The research report analyses and provides the historical data along with current performance of the global Sunscreen industry, and estimates the future trend of Sunscreen market on the basis of this
AURA Sponsors the BPM Eastern Europe Summit 2013
The BPM Eastern Europe Summit is the most important event ever held in the region of Eastern Europe for the Business Process Management industry. Woburn, MA, November 29, 2013 – AURA (www.auraportal.com), a global provider of AuraPortal.(*) Business Process Management (BPM) software, has announced its participation as a Gold Partner in the "BPM Eastern Europe Summit 2013" which will be held in Bucharest on November 21, at Howard Johnson Grand Plaza
DT Asia wins Aura by Swarovski account
DT Communications Asia Pacific (DT Asia) has been awarded the account for the Asian launch of Swarovski and Clarins Fragrance Group’s new joint perfume venture, Aura by Swarovski. After three months of negotiation and discussion, the Hong Kong based communications firm secured the deal in the last quarter of 2010, and is currently in the midst of planning a launch campaign, and the highlight is the launch party to be held