UAE Exchange moves to new spacious premises in Musaffah Sector 10 Abu Dhabi
The new branch is located in Meera Ahmed Abdulla Sultan Building, Next to NMC Building, Mussafah Shabiya Sector 10. It is equipped with many customer-oriented features including 19 transaction counters.
The erstwhile Shabiya Sector 10 branch, which will hence be discontinued, was a vital link in UAE Exchange’s extensive network of close to 500 direct offices in 22 countries across five continents. It had been a favourite destination for almost the entire residential and mobile population of Mussaffah for many years, during which the brand had grown to a global giant with an increased spread of products and services being offered. The brand has a very strong presence with over 90 branches in the UAE, offering services encompassing global bank transfers, foreign exchange, instant money transfers and various value-added allied products and services.
Speaking on this occasion, Excellency, the Chairman said “UAE Exchange is a trusted brand among general public. This trust was built over an eventful journey of three decades. Customers are the nucleus of our operations. Since inception, our Sector 10 branch has been popular among our esteemed customers for its committed customer service. Hence this makeover was essential for better customer experience. This new branch would add greater focus to our pursuit of excellence in all spheres of our operations.”
Dr. B. R. Shetty, MD & CEO said “In three decades UAE Exchange has grown into a people’s brand globally. We have won customers’ trust and confidence by offering standardized and reliable customer service in enhanced environments across the globe. So no matter, which branch our customers enter, they will get the same experience not just in customer service but also in its top-of-the-line look and feel too. In line with our standardization process, we have relocated the Musaffah branch to a more sophisticated environment.”
Mr. Sudhir Kumar Shetty, COO - Global Operations, said that, “We have always brought in innovation to enhance customer experience without any compromise on quality. So apart from our reliable processes, value-added products and allied services, we have also brought in a sea change in branch sophistication to match customer expectation. This new more sophisticated branch premises with special facilities is yet another significant step towards this aim. With convenient branch timings, extensive multi-tasking counters, and various convenience features that we have carefully laid out in the new branch, it sure would be welcomed by our entire customers in Mussaffah.”
UAE Exchange is a leading global remittance and exchange house based in UAE, with direct operations spanning 22 countries across five continents. With correspondent banking relationship covering more than 150 global banks, over 45,000 global agent locations, and associations with many leading brands globally to bring several value-added products to customers, UAE Exchange provides unmatched service in the industry to a wide customer base of around 3.5 million. In UAE, the brand has a leading presence with a network of 80 branches covering all the Emirates. For more information, go to www.uaeexchange.com
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