openPR Logo
Press release

dtac selects Polystar OSIX for Global Roaming Quality and IDD Call Performance Monitoring

05-19-2010 03:47 PM CET | Media & Telecommunications

Press release from: Polystar

Polystar

Polystar

Stockholm, Sweden, 18 May 2010 – Polystar OSIX, a leading supplier of OSS/BSS solutions, today announced, that Total Access Communication Plc (dtac), telecommunications service provider in Thailand, has successfully deployed Polystar’s market-leading network management solution for Global Roaming Quality and IDD (International Direct Dialling) Call Performance Monitoring to enhance dtac’s dSmart efficiency of its network and service quality.

In 2009, Polystar was awarded a contract for the Network and Service Assurance solution to cover circuit-switched and VoIP technologies at dtac’s network. With the newly implemented system in place, dtac’s dSmart will be able to proactively detect any network failures in real-time and rapidly resolve them before they impact the customers. This proactive approach is achieved by using extensive signalling network performance monitoring capabilities and Crystallizer’s four-dimensional visualisation of performance data. Furthermore, the system will enable reporting and KPI calculations in compliance with the GSMA “Global Roaming Quality” (GRQ) definition.

Polystar provided the solution that addresses current technical needs and business challenges to the best advantage. The flexibility of the Polystar OSIX platform can easily cater for further network expansions and new functionalities, and played an important role in the evaluation process.
“We are excited to count dtac, a leading operator in South East Asia, to our customer base. Currently, Polystar OSIX collaborates with six operators within the Telenor Group for fixed, mobile and NGN networks worldwide,” says Mr. Magnus Broden, Regional Sales Director at Polystar OSIX. This new business relationship will definitely reinforce the existing cooperation with the Telenor Group.”

About dtac & dSmart
Total Access Communication Public Company Limited (dtac) is a leading mobile phone operator in Thailand, serving 19.7 million phone numbers (as of fourth quarter, 2009) to customers. It was founded in August 1989 and it has been operating as a leading mobile phone operator in the country since then. For more information, please visit www.dtac.co.th.
dSmart solution is dtac’s one-stop system that enables prioritisation of business requests and network incidents that drives better customer service and business outcomes. By adopting a proactive and automated approach towards the infrastructure and IT management, dtac can effectively identify and rectify problems in real time and in an automated fashion before they occur or impact business and customers.

About Polystar OSIX
Polystar is a leading telecommunications supplier, providing world-class telecommunications market solutions for maximising network performance, as well as tools that help operators provide the best possible customer experience. With the Polystar portfolio of monitoring and analysis tools, an operator can meet market change and focus sharply on service, as well as the customer experience. Today, many multinational telecom operators use our Customer Assurance and Service Assurance solutions to get real-time visibility of network quality and customer experience—with the ultimate aim of maximising long-term customer loyalty.
Since its founding in Stockholm in 1983, Polystar has experienced a streak of unbroken profitability and grown to a global presence with more than 100 customers in over 50 countries.

Media Contact:
Inna Ott
Marketing Manager
Polystar OSIX AB
Mårbackagatan 19
SE-123 43 Farsta
Sweden

+46 8 50 600 600

This release was published on openPR.

Permanent link to this press release:

Copy
Please set a link in the press area of your homepage to this press release on openPR. openPR disclaims liability for any content contained in this release.

You can edit or delete your press release dtac selects Polystar OSIX for Global Roaming Quality and IDD Call Performance Monitoring here

News-ID: 132271 • Views: 1391

More Releases from Polystar

Peter Forhaug appointed chairman of the board at Polystar Group
Polystar, a leading supplier of Service Assurance, Network Monitoring and Test Solutions for the telecom market, today announced the appointment of the new chairman of its executive board, effective immediately. Upon the unanimous decision, taken at the recent ordinary board meeting, Peter Forhaug has been appointed chairman of the Polystar Group executive board, succeeding Mikael Grill, the founder, owner and major shareholder of the company. Mikael Grill was reinstated as the
Free Mobile secures excellent user experience with Polystar's solutions
Polystar T&M, a leading supplier of test solutions, is pleased to announce that their test tool Solver has helped Free Mobile assure the quality of their brand new network. With Solver, Free Mobile was able to verify the capacity, stability, and voice quality of their network before launch. Free Mobile is a French mobile broadband company and the fourth company to obtain a French national 3G license. In order to be
Polystar to participate in Next Generation Telecoms Latin America Summit 2010
Stockholm, Sweden, 13 July 2010 – Polystar OSIX, a leading supplier of OSS/BSS solutions, today announced its participation in Next Generation Telecoms Latin America Summit 2010, taking place in Mexico on 18 – 20 October 2010. Senior level Polystar executives will be attending this highly focused event to conduct dialogues with network operators and service providers and examine their technology needs and management objectives, in the course of one-to-one business solution
Polystar recognised as a fastest growing company in Sweden
Stockholm, Sweden, 27 May 2010 – Polystar OSIX, a leading supplier of OSS/BSS solutions for the telecom market, today announced, that it has been ranked as one of the fastest growing companies in Sweden. This year’s Growth Ranking List - 17th annual consecutive edition - was developed by Ahrens Rapid Growth. 1800 companies were nominated to the Growth Ranking List this year, 68 of which fulfilled the criteria, by showing

All 5 Releases


More Releases for OSIX

Polystar to participate in Next Generation Telecoms Latin America Summit 2010
Stockholm, Sweden, 13 July 2010 – Polystar OSIX, a leading supplier of OSS/BSS solutions, today announced its participation in Next Generation Telecoms Latin America Summit 2010, taking place in Mexico on 18 – 20 October 2010. Senior level Polystar executives will be attending this highly focused event to conduct dialogues with network operators and service providers and examine their technology needs and management objectives, in the course of one-to-one business solution
Polystar recognised as a fastest growing company in Sweden
Stockholm, Sweden, 27 May 2010 – Polystar OSIX, a leading supplier of OSS/BSS solutions for the telecom market, today announced, that it has been ranked as one of the fastest growing companies in Sweden. This year’s Growth Ranking List - 17th annual consecutive edition - was developed by Ahrens Rapid Growth. 1800 companies were nominated to the Growth Ranking List this year, 68 of which fulfilled the criteria, by showing
Polystar to acquire Xperior
Stockholm, Sweden, May 1, 2010 - Polystar has today entered into an asset purchase agreement with Xperior AB. The purchase is structured as an asset sale on a cash and debt free basis. With this acquisition Polystar strengthens its organization with top notch expertise in the fields of Service Assurance, Test and support services. "Acquiring Xperior's assets allows us to further increase our momentum as we continue to gain market shares in
Polystar to supply Roaming and Network Performance Solution to MTN Cyprus
Stockholm, Sweden, January 21, 2010 – Polystar OSIX, a leading supplier of Service Assurance and Network Performance Monitoring solutions announced that it has been selected by MTN Cyprus, one of the largest telecommunications providers in Cyprus, to supply network-wide integrated monitoring system, ensuring end-to-end quality of service across legacy and next generation UMTS technologies. Polystar solutions will satisfy MTN’s need for sophisticated Roaming Management and provide a comprehensive in-depth view of
Polystar to deliver LTE/4G Signalling Monitoring to TeliaSonera
Stockholm, Sweden, January 11, 2010 – Polystar OSIX, a leading supplier of OSS/BSS solutions, today announced that TeliaSonera Norway/Netcom will expand their network monitoring system with LTE/4G technology. Polystar will deploy its pioneering LTE network monitoring solution to support Netcom managing their first-ever launched 4G commercial services. With the monitoring system in place, Netcom will be able to proactively manage the services, which require high transmission speed and capacity, thereby addressing