Press Releases from Virtuos Solution Pvt Ltd. (1 total)
KANA listed a “Champion” in Info-Tech Group’s Customer Service Knowledge M …
Evaluation Based on Product Strengths and Market Presence
New Delhi December 23, 2011 – Virtuos Solutions authorized distributor and partner of KANA Software, Inc., a world leader in software solutions for Service Experience Management (SEM), today announced that Kana has been listed as a “Champion” in Info-Tech Group’s Customer Service Knowledge Management (CSKM) Vendor Landscape for 2011.
The report mentions KANA as “An established market leader that provides a comprehensive CSKM…