Press Releases from e-mds.com (1 total)
e-MDs Enhances Customer Satisfaction with U.S. Based IT Support
AUSTIN, TEXAS -- (AUGUST 8, 2011) – e-MDs, a leading provider of electronic health record (EHR) and practice management solutions, recently described one of the key elements of award-winning customer service they offer their clients: U.S. based software support and services.
Recent studies conducted by Claes Fornell International Group, an organization that measures customer satisfaction, indicate that offshore call centers can cause high levels of frustration. To enhance customer support…
