Press Releases from ITyX (1 total)
ITyX simplifies Tweet Response Management
Organisations are faced with an ever increasing amount of messages about their brands, products and services. Technology provider ITyX now analyses incoming twitter news using AI (Artificial Intelligence) methodologies, processes and then integrates them in the multi-channel customer communication.
One of the leading experts in the analysis of all types of text based communication (email, internet, whitemail, fax, documents, SMS), ITyX has now integrated the processing of tweets in its Enterprise…
