Press Releases from Specialty Answering Service (6 total)
Specialty Answering Service Responds to Hurricane Irene
Specialty Answering Service, a multi location National Call Center has responded to Hurricane Irene, and the havoc that she has wreaked through the eastern portion of the United States. Specialty has locations in Florida, North Carolina, Virginia, Pennsylvania, New York, New Jersey and Massachusetts. While every east coast call center has been threatened by Irene, none have been majorly affected by the storm. The mere threat of…
Specialty Answering Service Offers Day Care for Employees
Specialty Answering Service is now offering day care options for full time employees. Because the company offers 24 hour messaging and call services for clients in North American and Europe, there is a multitude of shifts that need to be covered at all times. As the economy slowly recovers from the recent recession, people have a desire to work more hours while also being able to conserve expenditures.…
Specialty Answering Service Provides Drive-thru Service
A number of fast-food companies have begun using Specialty Answering Service for taking drive-thru orders. Just like pizza companies have started directing all phone calls to a main call center for delivery orders, fast-food businesses no longer need to have staff worry about watching the drive-thru lane. This outsourcing allows for companies to cut down on labor costs, improve food quality, and provide better customer service.
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Answering Service Opens English-Portuguese Call Center
Specialty Answering Service, the nation’s fastest growing answering service, announced today plans to tap into a new bilingual market; Portuguese. While Specialty boosts one of the one true English-Spanish call centers in the country, Portuguese is not currently an option. Esther Cardin, Specialty’s marketing coordinator, stated that potential customers are asking more and more if a Portuguese language option is available. While no other answering service…
Specialty Answering Service Integrates iPads
Apple technology is a major component in the success of Specialty Answering Service. Specialty has always embraced apple technology, supplying much of their staff with iPhones. Employees utilize the iMac and MacBooks in their day to day functions and it seems that each and every person carries an iPod. Today, Specialty employees have a new toy; the iPad. Each and every office is equipped with several Apple iPads. Esther Cardin,…
Attorneys Increase Billable Hours with the Use of an Answering Service
Ashley Shendge, sales director of Specialty Answering Service announced today the formation of its legal answering service division. By emphasizing working together to capture billable hours, the contact center is built around the lawyer. Specialty Answering Service, the nation's leading attorney call center, works with hundreds of law offices throughout the United States. By working with lawyers to develop a legal answering service, Specialty has devised a plan to help…
