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Press Releases from Concentrix Ltd (1 total)

Concentrix CRM Solution helps CrossCountry Trains Nomination for Customer Servic …

Concentrix customer CrossCountry Trains has been nominated for the 2009 National Customer Service Awards. The nomination, achieved after a rigorous entry and selection process, sees CrossCountry Trains shortlisted in the ‘Contact Centre Team of the Year’ and ‘Customer Services Manager of Year’ categories. The company has also been ‘Highly Commended’ in the ‘Complaints Team of the Year Category’. CrossCountry Trains crosses more of the UK than any other train operator.

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