Press Releases from Royal Sundaram (1 total)
Royal Sundaram receives an extension of the ISO 9000:2000 certification for Clai …
"Royal Sundaram has received an extension of ISO 9000:2000 certification for Health and Accident claims for another year. Alignment of their processes and systems to ISO norms, methodical processes adopted in claims handling and pro-active customer-focused approach in resolving customer complaints were instrumental in the extension of the ISO certification for Royal Sundaram.
ISO 9000:2000 requires an organization to put in place an effective system for monitoring a customer’s views…